We haven’t been able to visit a Joe’s Crab in a while. Our local one was shut down in Oklahoma. That one was a special place to us so when I found one near us in CO we definitely had to go. The place was a little bare, but very clean! The waitress Faith was amazing and if wasn’t for her friendliness we may not have enjoyed it as much! Hopefully they’ll be able to add some more modernization and also bring back the souvenirs. I really hated we couldn’t buy a shirt for my daughter or any gifts for family. The crab legs were amazing as always though.
Tom Jividen
My wife and I had a early dinner and we decided to go to the Crab shack. The food was great. Faith was our server and she was fantastic!
Masha Spiridonova
The district manager and Austin, our server, were great. Our second visit was phenomenal and way better than the first. Austin was attentive and personable. Definitely recommend requesting him on your next visit in. The coconut shrimp and the Atlantic for two were exceptional. Overall a great second experience. We'll definitely be back!
Nancy JOHNSON
I have been going to this location in Aurora since it opened. Have never been disappointed. My only issue is that you can't get just crab legs or lobster tails with butter. I don't care for the pots or buckets with all the other stuff. Otherwise, it is still great. I would definitely give Raquel, our server and the cook a 10. Service was great, Raquel was very informative, friendly, and checked on us frequently. I had the East Coast Platter and was delicious and prepared just right. Will be back soon.
Kailah Chun Li
Came here when they opened yesterday and the floor was Soo wet I slipped and fell. I'm super surprised that I haven't received a call or anything from someone over the manager. I was calm because I didn't want to make a big deal but I see now that I have to. needless to say I won't be coming back and I'll be sure to let others know how they don't care about their customers
Jordan Richey
We came here for our anniversary dinner as the wife was really wanting to get grab legs and it was amazing! Raquel was an amazing waitress, host, bartender! Yes she had to do all 3 which sucks but she did it with a smile and never skipped a beat! We normally go to the Location up off of Sheridan and Raquel has now made this the location we will go! Thanks for the great service! Ooo and the food was great!
Cc G
1) slow service & there was only like 4 tables there2) ordered a plate of $30 pasta because I added shrimp to the order... It was served to me completely cold. (no heat at all) my partner's meal was cold as well (Captains Plate)3) drinks were not good at all.... (Very watered down)Extremely disappointing because we have been here before when it has been packed & received better service & hot food so we were expecting to have that same experience. Would have loved to spend that $130 somewhere else. Felt like a complete waste of money.Definitely won't be back.
cliffsir
Disappointed, we ordered dinner for delivery of two shrimp dinners and shrimp and fish dinner. These are like 20 bucks apiece. When we opened then I couldn't believe it, the shrimp was overcooked, and one of the orders only had 5 shrimp and they were small shrimp. The fries and hush puppies were burnt and the little coleslaw containers were only half filled...(this is no kidding, one bite) and my wifes fish was also dry and overdone. Never had a problem from Joe's before. Then the kicker was I called to let them know, the phone rang for a bit, someone answered I asked for a manager and then sat on the phone for ten plus minutes and no one ever came to the phone. Wow.
moon girl69
I haven't been in years. Ordered fish tacos and shrimp. The tacos were generously filled but very salty. And our fries were cold. And our cheese dip was like concrete. Our server addressed the issues. Overall the service is fantastic. Not sure I would go back except to get the seafood pot.
Sarah Rose Jenkins
Felt real torn about leaving this review. I've enjoyed Joe's in the past but my recent experience was something else. First and foremost, staff was doing their best. There were only 4 servers and the manager was bussing tables and seating people with a smile on his face.But the food was so disappointing. We ordered a $55 crab bucket (which is supposed to be the largest serving they have) and we got three small sad clusters with hardly any meat in them, two undercooked potato pieces and one peice of corn. The shrimp were 'okay' (mainly just fried, not big shrimp) but we only got three hush puppies and a handful of fries.Our total was $100+. For everything you see in that photo. It was so frustrating paying that bill. The shrimp dish was $20. We could've gotten so much more for much less elsewhere.Also....feel the need to bring up the ceilings fans. The photo speaks for every fan in that place. And the multiple broken booths. Corporate, this location needs staff and you need to reconsider your menu prices.
We were warmly greeted at the door, and promptly seated. Place is clean, roomy, and busy but we didn't have to wait!! Our server Janis is very polite and happy to be here!! Food is excellent also. Will definitely be back!
Mrs Gordon
My Husband & I came in for lunch today & Jamie was great! She was attentive, sweet & makes a mean Sangria. This was our first time in today & we will definitely be back. Thank you for your excellent service Jamie! We appreciate you.
Judy Pask
We dine at Joe's crab shack in Aurora Colorado quite often. The food is excellent and the service is great. We always ask for the same server, Jaime M, She always has a smile on her face and goes out of her way to make sure our meal is very enjoyable. We would recommend this restaurant to have a fun, enjoyable family meal.
michaelsC1206QO
A group of five of us came to the aurora, colorado Joe's Crabshack for our Friday night dinner get together. To say it was not a positive experience would be a massive understatement. The seating host was dressed sloppy and desheveled ---he looked like a clueless teenager. Once seated our waitress told us that the restaurant was finalizing menu and organizational issues. It took forever to get our drinks that we ordered. The wine came in dirty glasses and we sent them back to be cleaned. I ordered the peel and eat shrimp which were very tough and not good at all, We will not be returning to this casual and disorganized restaurant. Rating is very poor.
Nicki Montoya
Jamie was a fantastic waitress and met our needs as soon as anything came up! Haven’t been to a Joe’s Crab Shack in over two years and I am so glad we came abd got to enjoy a family dinner here again! We will definitely be back, the food was amazing and we left happier than a clam!
We haven’t been able to visit a Joe’s Crab in a while. Our local one was shut down in Oklahoma. That one was a special place to us so when I found one near us in CO we definitely had to go. The place was a little bare, but very clean! The waitress Faith was amazing and if wasn’t for her friendliness we may not have enjoyed it as much! Hopefully they’ll be able to add some more modernization and also bring back the souvenirs. I really hated we couldn’t buy a shirt for my daughter or any gifts for family. The crab legs were amazing as always though.
My wife and I had a early dinner and we decided to go to the Crab shack. The food was great. Faith was our server and she was fantastic!
The district manager and Austin, our server, were great. Our second visit was phenomenal and way better than the first. Austin was attentive and personable. Definitely recommend requesting him on your next visit in. The coconut shrimp and the Atlantic for two were exceptional. Overall a great second experience. We'll definitely be back!
I have been going to this location in Aurora since it opened. Have never been disappointed. My only issue is that you can't get just crab legs or lobster tails with butter. I don't care for the pots or buckets with all the other stuff. Otherwise, it is still great. I would definitely give Raquel, our server and the cook a 10. Service was great, Raquel was very informative, friendly, and checked on us frequently. I had the East Coast Platter and was delicious and prepared just right. Will be back soon.
Came here when they opened yesterday and the floor was Soo wet I slipped and fell. I'm super surprised that I haven't received a call or anything from someone over the manager. I was calm because I didn't want to make a big deal but I see now that I have to. needless to say I won't be coming back and I'll be sure to let others know how they don't care about their customers
We came here for our anniversary dinner as the wife was really wanting to get grab legs and it was amazing! Raquel was an amazing waitress, host, bartender! Yes she had to do all 3 which sucks but she did it with a smile and never skipped a beat! We normally go to the Location up off of Sheridan and Raquel has now made this the location we will go! Thanks for the great service! Ooo and the food was great!
1) slow service & there was only like 4 tables there2) ordered a plate of $30 pasta because I added shrimp to the order... It was served to me completely cold. (no heat at all) my partner's meal was cold as well (Captains Plate)3) drinks were not good at all.... (Very watered down)Extremely disappointing because we have been here before when it has been packed & received better service & hot food so we were expecting to have that same experience. Would have loved to spend that $130 somewhere else. Felt like a complete waste of money.Definitely won't be back.
Disappointed, we ordered dinner for delivery of two shrimp dinners and shrimp and fish dinner. These are like 20 bucks apiece. When we opened then I couldn't believe it, the shrimp was overcooked, and one of the orders only had 5 shrimp and they were small shrimp. The fries and hush puppies were burnt and the little coleslaw containers were only half filled...(this is no kidding, one bite) and my wifes fish was also dry and overdone. Never had a problem from Joe's before. Then the kicker was I called to let them know, the phone rang for a bit, someone answered I asked for a manager and then sat on the phone for ten plus minutes and no one ever came to the phone. Wow.
I haven't been in years. Ordered fish tacos and shrimp. The tacos were generously filled but very salty. And our fries were cold. And our cheese dip was like concrete. Our server addressed the issues. Overall the service is fantastic. Not sure I would go back except to get the seafood pot.
Felt real torn about leaving this review. I've enjoyed Joe's in the past but my recent experience was something else. First and foremost, staff was doing their best. There were only 4 servers and the manager was bussing tables and seating people with a smile on his face.But the food was so disappointing. We ordered a $55 crab bucket (which is supposed to be the largest serving they have) and we got three small sad clusters with hardly any meat in them, two undercooked potato pieces and one peice of corn. The shrimp were 'okay' (mainly just fried, not big shrimp) but we only got three hush puppies and a handful of fries.Our total was $100+. For everything you see in that photo. It was so frustrating paying that bill. The shrimp dish was $20. We could've gotten so much more for much less elsewhere.Also....feel the need to bring up the ceilings fans. The photo speaks for every fan in that place. And the multiple broken booths. Corporate, this location needs staff and you need to reconsider your menu prices.
Restaurantji Recommends
We were warmly greeted at the door, and promptly seated. Place is clean, roomy, and busy but we didn't have to wait!! Our server Janis is very polite and happy to be here!! Food is excellent also. Will definitely be back!
My Husband & I came in for lunch today & Jamie was great! She was attentive, sweet & makes a mean Sangria. This was our first time in today & we will definitely be back. Thank you for your excellent service Jamie! We appreciate you.
We dine at Joe's crab shack in Aurora Colorado quite often. The food is excellent and the service is great. We always ask for the same server, Jaime M, She always has a smile on her face and goes out of her way to make sure our meal is very enjoyable. We would recommend this restaurant to have a fun, enjoyable family meal.
A group of five of us came to the aurora, colorado Joe's Crabshack for our Friday night dinner get together. To say it was not a positive experience would be a massive understatement. The seating host was dressed sloppy and desheveled ---he looked like a clueless teenager. Once seated our waitress told us that the restaurant was finalizing menu and organizational issues. It took forever to get our drinks that we ordered. The wine came in dirty glasses and we sent them back to be cleaned. I ordered the peel and eat shrimp which were very tough and not good at all, We will not be returning to this casual and disorganized restaurant. Rating is very poor.
Jamie was a fantastic waitress and met our needs as soon as anything came up! Haven’t been to a Joe’s Crab Shack in over two years and I am so glad we came abd got to enjoy a family dinner here again! We will definitely be back, the food was amazing and we left happier than a clam!
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