I ordered for pick up here last week on my way to work an event and was given a sandwich with meat on it despite ordering a veggie. Didn’t have time to go back to return it and get the correct sandwich because I was on my way to work, so I tried reaching out to their customer service team with no luck. Never got refunded for my food and was stuck with a sandwich that I couldn’t eat and it’s been over a week now and I haven’t heard a single thing back from them. Horrible customer serviceVegetarian options: Even if you order a veggie sandwich they will give you one with meat. Highly recommend avoiding this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Sandy Rose
Love that I can get a "little" Big John (roast beef sub). The size just right for me! Love the fresh-baked bread, happy atmosphere (employees seem like they are having fun, a jovial group!) & fast, efficient, good & friendly service. Also love signs posted, exhibiting positive American values & good humor.
Atmosphere: 5
Food: 5
Service: 5
Le Leedler
This Jimmy John's is the best location I have visited as of yet. The building is awesome, and has historical value, and the service here has been consistently good and reliable. I have had the pleasure of having the owner in the store while I visited and he is positive, cares a lot about his business and employees, and was a joy to talk to. This location is a standout amoung jimmy johns locations and is always a pleasure to visit and get food from. I appreciate this Jimmy John's location and it's owner Matt very much. Great work guys!
Atmosphere: 5
Food: 5
Service: 5
Cameron C.
My 3 year and I love this place. Legit order once a week. No reason to ever eat subway since Glenwood has a JJs. Great sammichs, friendly staff and funny signs.(I always laugh at the "Free smells" sign)
Atmosphere: 5
Food: 5
Service: 5
Chris Steele
Honestly the freshest we ever had through this company. Store is so clean!!
Alaura S.
Absolutely disgusting! This place was so gross. I saw a FLYTRAP! i wanted to barf. I had already bought my food and was eating when i saw it. It was so incredibly difficult to finish my food knowing there was a flytrap right above where they had just prepped it. The service was nice and the place was quiet. But wont be coming here again.
Lillian Eva Lieske
Amazing food , fast and staff is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip
lukus willow
these guys give great customer service!
Atmosphere: 5
Food: 5
Service: 5
Joan Petersen Rond
This was consistent with other Jimmy John's restaurants. Good food and service. Nothing to write home about.
Changed my life, probably the only place I've ever truly been happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip
Will G Marks III
A great place for a quick bite that's tasty and well priced
Atmosphere: 5
Food: 5
Service: 5
Dawn (Just another bitch)
When they first opened they were great. Had awesome customer service great food but as time has passed I can't say that its stayed the same. Really it's hit or miss on if the order is correct, and it seems like the customer service just keeps going down. I work customer service so I understand that people seem more angry and harder to please but unfortunately it's what comes with a job that is customer service related. Sometimes you just have to keep a smile (even if it's not real) and do what you can to make them happy or if your just can't seem to please them just get their information to let a manager try make it right in the customer's eyes, but never should you yell or treat them badly... but maybe that is just my opinion.
Lucky Penny Guy
I like Jimmy John's but this particular one is not going to see me again.Had to make a trip to Glenwood and we stopped to pickup 4 sandwiches for the ride home. 3 of the 6 sandwiches were completely wrong lol. But my sandwiche was filled with something liquid. The mayonnaise came running out of the bottom of the sandwich like water. Never had that happened with a Jimmy John sandwich before. Had this white water everywhere just opening the wrapping. Nice big stain on my shirt. The tomatoes on the sandwich were so thin and nasty.I tossed the sandwich after 2 bites.Not a fantastic experience. ?
hutch hutchinson
The staff have always been nice here. The food is as it should be... consistent.
Amazing experience at this jimmy johns!
I ordered for pick up here last week on my way to work an event and was given a sandwich with meat on it despite ordering a veggie. Didn’t have time to go back to return it and get the correct sandwich because I was on my way to work, so I tried reaching out to their customer service team with no luck. Never got refunded for my food and was stuck with a sandwich that I couldn’t eat and it’s been over a week now and I haven’t heard a single thing back from them. Horrible customer serviceVegetarian options: Even if you order a veggie sandwich they will give you one with meat. Highly recommend avoiding this place at all costs.
Atmosphere: 1
Food: 1
Service: 1
Love that I can get a "little" Big John (roast beef sub). The size just right for me! Love the fresh-baked bread, happy atmosphere (employees seem like they are having fun, a jovial group!) & fast, efficient, good & friendly service. Also love signs posted, exhibiting positive American values & good humor.
Atmosphere: 5
Food: 5
Service: 5
This Jimmy John's is the best location I have visited as of yet. The building is awesome, and has historical value, and the service here has been consistently good and reliable. I have had the pleasure of having the owner in the store while I visited and he is positive, cares a lot about his business and employees, and was a joy to talk to. This location is a standout amoung jimmy johns locations and is always a pleasure to visit and get food from. I appreciate this Jimmy John's location and it's owner Matt very much. Great work guys!
Atmosphere: 5
Food: 5
Service: 5
My 3 year and I love this place. Legit order once a week. No reason to ever eat subway since Glenwood has a JJs. Great sammichs, friendly staff and funny signs.(I always laugh at the "Free smells" sign)
Atmosphere: 5
Food: 5
Service: 5
Honestly the freshest we ever had through this company. Store is so clean!!
Absolutely disgusting! This place was so gross. I saw a FLYTRAP! i wanted to barf. I had already bought my food and was eating when i saw it. It was so incredibly difficult to finish my food knowing there was a flytrap right above where they had just prepped it. The service was nice and the place was quiet. But wont be coming here again.
Amazing food , fast and staff is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip
these guys give great customer service!
Atmosphere: 5
Food: 5
Service: 5
This was consistent with other Jimmy John's restaurants. Good food and service. Nothing to write home about.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Changed my life, probably the only place I've ever truly been happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip
A great place for a quick bite that's tasty and well priced
Atmosphere: 5
Food: 5
Service: 5
When they first opened they were great. Had awesome customer service great food but as time has passed I can't say that its stayed the same. Really it's hit or miss on if the order is correct, and it seems like the customer service just keeps going down. I work customer service so I understand that people seem more angry and harder to please but unfortunately it's what comes with a job that is customer service related. Sometimes you just have to keep a smile (even if it's not real) and do what you can to make them happy or if your just can't seem to please them just get their information to let a manager try make it right in the customer's eyes, but never should you yell or treat them badly... but maybe that is just my opinion.
I like Jimmy John's but this particular one is not going to see me again.Had to make a trip to Glenwood and we stopped to pickup 4 sandwiches for the ride home. 3 of the 6 sandwiches were completely wrong lol. But my sandwiche was filled with something liquid. The mayonnaise came running out of the bottom of the sandwich like water. Never had that happened with a Jimmy John sandwich before. Had this white water everywhere just opening the wrapping. Nice big stain on my shirt. The tomatoes on the sandwich were so thin and nasty.I tossed the sandwich after 2 bites.Not a fantastic experience. ?
The staff have always been nice here. The food is as it should be... consistent.
Atmosphere: 3
Food: 3
Service: 4