Y’all are buuuuusy. Awesome work taking good care of everyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Christa Dunn
Line was long but it went quickly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget
Sarah
The ppl who work here seem to be snobs . I think this new age crowd sucks. And I don't like the fact that Chick-fil-A isn't the same place it was in the
Great service. Haven't been to any Chick-fil-A with attentive staff like this one. Clean and great food.
Atmosphere: 5
Food: 5
Service: 5
Çhrystal Wyatt
We love chick-fil-a.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Linkin Emerson
The short version: There is a 50% chance or lower that they mess up getting you the correct nuggets despite how clearly you tell them the order then they will give you a very blank stare as if they can't comprehend that the store made an error & that you would simply like the item you literally paid for, but did not get.Longer version: Everything seems fine until they mess up your order. For whatever reason after maybe 12-15 different occasions over the last few years I have decided my guaranteed solution is to never be a customer of chick fila again, period. I live across town so driving back, babysitting my receipt & calling them to prepare them of my visit is pathetic customer service. Let alone its not like they give you something extra for the trouble, again trust me I have had the exact same problem happen over a dozen times & never once did a manager say hey how about this tiny ice cream coupon or baby fry. I don't need or want free stuff, but my point is its bad enough having to go back to a place so they can correct the error they are incapable of getting correct, but on top of that they will treat you as if you are a disgusting nasty bum trying to rip them off & lie to them, & yet again on top of that to my point above they don't even offer you anything else for their constant inability to actually get an order correct, they just give you what you already paid for but did not receive.The issue is when you order grilled chicken nuggets. To try to help the kids taking orders with the world most blank stares in their lost little heads I would say 3-4 times during the order, Yep Im just making sure those are the grilled nuggets because I get them for my dog...nope I dont need any sauce since the grilled nuggets are for my dog. etc. I had a girl stare at me who had no clue what I was talking about & for about a full minute I kept repeating myself politely that your store gave me the wrong nuggets the deep fried breaded kind last time I was here. & before I order my own stuff I want to make sure they can correct & get me the grilled chicken 5 piece. She starts explaining that the grilled nugget 5 piece does not come in a combo then other nonsense I literally never asked or cared about. Finally I have to walk her through what to do. Ok radio your boss & tell them you have a customer here at the drive thru that got the wrong chicken nuggets & is asking if they are willing to correct their error. She finally does & says the manager said I need a receipt, must call the store immediately on the same day as well as they will only fix the problem on the same day so even if I live across town I have to then drive back to the store so they can fix the problem they caused in the first place. To make it worse is it seems to be this impossible problem to solve as those drive thru kids are legit more blank than an empty jar. They just don't understand what the word grilled means or how to hear it. If you read this thinking Im rude when I order than thats your ignorance kicking in. I am just sick of being treated like trash when I go here & Im finally letting out my frustration with how bad the service has been for years. I usually have to remember to open the bag even though they give it to you closed then they wave you away as if you are immediately a problem to them if you dare open the bag there, so I finally forgot to check. But its not my job to babysit the receipt & call you & drive back to the store on the same day when people have things to do. Do your job correctly, period. Its not a request. Since you are incapable of doing so you never get my business again, period.
Atmosphere: 1
Food: 2
Service: 1
Reanne Rogers
Usually Chick-fil-A at this location is awesome! But today I wasn’t super impressed. I understand the need to keep everything fast and efficient, but unfortunately, my order was wrong, and I was rushed out of the line so fast I couldn’t even make it right. (Note: It is extremely hard to go back inside to get it fixed due to the high traffic and limited parking spots). I ordered a shake, and received the wrong flavor, and no straw. So I couldn’t even realize it was wrong until I got home because I didn’t have a straw. I would have asked for one if I hadn’t been waved off so quickly by the traffic guy. I understand mistakes happen, but it’s frustrating when you’re paying $19 for a meal, don’t get what you ordered and are not afforded the 10 seconds needed to ask for something they forgot.
This particular location has just not been quite up to par since the untimely passing of the previous operator - Joe Walsh in late 2023.Whoever is running the operation now needs to step up and do a better job.We see lots of employee turnover, deterioration in food/service quality and long lines. The previous, very capable, management crew seems to have been replaced with a much younger and less capable bunch. In short...it shows!
Atmosphere: 3
Food: 4
Service: 3
Charlene Delano
They changed something with their chicken ? we use to love it but now their chicken taste like it's been freezer burnt or idk something is off with it.However the service is impeccable and the Mac n cheese and fries are always delicious.
The morbidly obese old woman with the white hair and the manager costume was blatantly and constantly rude to the employees and customers. She repeatedly waddled through the middle of aisles acting like she didn't see people expecting everyone to stop and go around her like there's not enough room for two or three people what would Jesus do
Dennis Burgesser
I understand the owner passed away, but since then the service has dropped big time. They are way slower, and attitudes at drive thru is
Atmosphere: 4
Food: 4
Service: 1
ashley oqueli
As always, great food, friendly staff, and even with long lines quickly service with a smile.
Y’all are buuuuusy. Awesome work taking good care of everyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Line was long but it went quickly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget
The ppl who work here seem to be snobs . I think this new age crowd sucks. And I don't like the fact that Chick-fil-A isn't the same place it was in the
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chick-Fil-A Waffle Potato Fries
Great service. Haven't been to any Chick-fil-A with attentive staff like this one. Clean and great food.
Atmosphere: 5
Food: 5
Service: 5
We love chick-fil-a.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
The short version: There is a 50% chance or lower that they mess up getting you the correct nuggets despite how clearly you tell them the order then they will give you a very blank stare as if they can't comprehend that the store made an error & that you would simply like the item you literally paid for, but did not get.Longer version: Everything seems fine until they mess up your order. For whatever reason after maybe 12-15 different occasions over the last few years I have decided my guaranteed solution is to never be a customer of chick fila again, period. I live across town so driving back, babysitting my receipt & calling them to prepare them of my visit is pathetic customer service. Let alone its not like they give you something extra for the trouble, again trust me I have had the exact same problem happen over a dozen times & never once did a manager say hey how about this tiny ice cream coupon or baby fry. I don't need or want free stuff, but my point is its bad enough having to go back to a place so they can correct the error they are incapable of getting correct, but on top of that they will treat you as if you are a disgusting nasty bum trying to rip them off & lie to them, & yet again on top of that to my point above they don't even offer you anything else for their constant inability to actually get an order correct, they just give you what you already paid for but did not receive.The issue is when you order grilled chicken nuggets. To try to help the kids taking orders with the world most blank stares in their lost little heads I would say 3-4 times during the order, Yep Im just making sure those are the grilled nuggets because I get them for my dog...nope I dont need any sauce since the grilled nuggets are for my dog. etc. I had a girl stare at me who had no clue what I was talking about & for about a full minute I kept repeating myself politely that your store gave me the wrong nuggets the deep fried breaded kind last time I was here. & before I order my own stuff I want to make sure they can correct & get me the grilled chicken 5 piece. She starts explaining that the grilled nugget 5 piece does not come in a combo then other nonsense I literally never asked or cared about. Finally I have to walk her through what to do. Ok radio your boss & tell them you have a customer here at the drive thru that got the wrong chicken nuggets & is asking if they are willing to correct their error. She finally does & says the manager said I need a receipt, must call the store immediately on the same day as well as they will only fix the problem on the same day so even if I live across town I have to then drive back to the store so they can fix the problem they caused in the first place. To make it worse is it seems to be this impossible problem to solve as those drive thru kids are legit more blank than an empty jar. They just don't understand what the word grilled means or how to hear it. If you read this thinking Im rude when I order than thats your ignorance kicking in. I am just sick of being treated like trash when I go here & Im finally letting out my frustration with how bad the service has been for years. I usually have to remember to open the bag even though they give it to you closed then they wave you away as if you are immediately a problem to them if you dare open the bag there, so I finally forgot to check. But its not my job to babysit the receipt & call you & drive back to the store on the same day when people have things to do. Do your job correctly, period. Its not a request. Since you are incapable of doing so you never get my business again, period.
Atmosphere: 1
Food: 2
Service: 1
Usually Chick-fil-A at this location is awesome! But today I wasn’t super impressed. I understand the need to keep everything fast and efficient, but unfortunately, my order was wrong, and I was rushed out of the line so fast I couldn’t even make it right. (Note: It is extremely hard to go back inside to get it fixed due to the high traffic and limited parking spots). I ordered a shake, and received the wrong flavor, and no straw. So I couldn’t even realize it was wrong until I got home because I didn’t have a straw. I would have asked for one if I hadn’t been waved off so quickly by the traffic guy. I understand mistakes happen, but it’s frustrating when you’re paying $19 for a meal, don’t get what you ordered and are not afforded the 10 seconds needed to ask for something they forgot.
Food: 3
Service: 1
It's the best . We need one in Moab ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich
This particular location has just not been quite up to par since the untimely passing of the previous operator - Joe Walsh in late 2023.Whoever is running the operation now needs to step up and do a better job.We see lots of employee turnover, deterioration in food/service quality and long lines. The previous, very capable, management crew seems to have been replaced with a much younger and less capable bunch. In short...it shows!
Atmosphere: 3
Food: 4
Service: 3
They changed something with their chicken ? we use to love it but now their chicken taste like it's been freezer burnt or idk something is off with it.However the service is impeccable and the Mac n cheese and fries are always delicious.
Restaurantji Recommends
Good food and great service. Jake is the best.
Atmosphere: 5
Food: 5
Service: 5
Great food.
Atmosphere: 4
Food: 5
Service: 4
The morbidly obese old woman with the white hair and the manager costume was blatantly and constantly rude to the employees and customers. She repeatedly waddled through the middle of aisles acting like she didn't see people expecting everyone to stop and go around her like there's not enough room for two or three people what would Jesus do
I understand the owner passed away, but since then the service has dropped big time. They are way slower, and attitudes at drive thru is
Atmosphere: 4
Food: 4
Service: 1
As always, great food, friendly staff, and even with long lines quickly service with a smile.
Atmosphere: 5
Food: 5
Service: 5