Chipotle Mexican Grill

2165 Dixwell Ave, Hamden
(203) 230-8185

Recent Reviews

Matt P.

Listen. This is the first time I've ever left a review for anything in my life. And I'm 48. I was looking forward all week to having a burrito today on my cheat day. They were out of brown rice at 5pm. They sprinkled the chicken on there like it was a garnish. Basically gave me a rice wrap with watery sour cream. And the garbage was overflowing. It's clear they don't gaf but people still show up so they don't care.

N-Lorenzo S.

This location is the worst!!!! It's close to home but I'd rather go far. The staff are rude and lazy. Every single time! They claim to be out of items and don't even try to refill. Hours before they close they are out? The place is also always filthy! Smh

Aidan Russell

terrible service, they expect you to jump over the counter yourself and make your food and when you ask for something they complain about it to everyone around to the point where you walk away because you don’t wanna deal with it, place is also filthy

Atmosphere: 1

Food: 2

Service: 1

Mark Van Drunen

The place was disgusting, food and trash everywhere , I asked if this is normal and the answer was yes. I asked if they could clean it answer maybe later.

Atmosphere: 1

Food: 2

Service: 1

marissa jones

Dirtiest chipotle I’ve ever been in. Place was trashed, dirty tables, dirty chairs, food all over the floor. I’ve never liked this location as they have rude staff and skimp on serving but wanted to give them one more try. I’m better off getting a Wendy’s taco salad. Also they don’t do water cups???

Atmosphere: 1

Food: 2

Service: 1

Neerajkumar Maurya

It was really disappointing to see the unprofessional servers on the food counter. It was messy with meat spread around and in the beans and other vegetarian items. Spoon was also getting mixed. I am vegetarian so was really not acceptable to me. I walked out without getting any food for me. People should get trained, hygienic and profession before coming on the food counter.

Atmosphere: 1

Food: 1

Service: 1

Heath Phillips

Are at this location this evening. Felt like a general inconvenience. They were working on closing duties an hour and a half before close. All of the chairs were on top of the tables so you couldn’t sit. One of the workers mentioned he “put the chairs down on the tables closest to the register that the camera could so corporate couldn’t ask they were closing up so early, certainly on a Saturday.”Watch the cameras around 9:35PM to watch him take them off the table. In addition, it looks like a bomb went off in here and the floors couldn’t have been swept in the last couple of days. Lastly, if they give everyone as much sour cream as me, there will be a state wide shortage in 2024

Zachary E.

Extremely dirty. Out of fajita veggies every single time I've gone. Attention Chipotle corporate: the manager at this store has stopped giving water cups to guests for free, which I'm sure is against your policy. Please fix this place.

F. w D. jr

What can I say about Chipotles The food is great The people are very nice service is very quick thank you Chipotle and the people that work there it's up to me you deserve a

Atmosphere: 5

Food: 5

Service: 5

Xkarma

Poor management, Poor staff, I've been going to this chipotle for 7 years ordering the same thing but today it's an issue. Me and my family will not be returning. Free does not fix the issue with the employees here. Cashier needs more training... I'll rather drive 20 minutes for better service.No napkins available... 3* atmosphere

Atmosphere: 3

Food: 5

Service: 1

Crystal B.

staff was extreamly rude and compleating multiple orders at once but not actually listening to what im ordering and being absolutly rude .

Daniel Pelletier

Walked in and place is disgusting with food and trash all over floor . Service horrible as well, don't even acknowledge you and just slopped everything into bowl. A complete mess . Maybe should just shut place down. Obviously no one working here cares much about the place.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Rice Bowl

Richard P.

I ordered food to pick up. Prepaid and never been there I was shocked to see how disgustingly dirty this place was. I left without the $60.00 worth of food. It was beyond dirty*

Akshay Salvi

The employees were awesome. The food was cooked good and had a taste.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Vegetable Bowl

Nilda Thompson

I love the food at Chipotle.. A lot of customers come in for the guac.. They run out of guac on the main line.. But have it for the "live" orders and are not allowed to use the guac on the main line for paying customers that are in the restaurant.. Please make it make sense.. So customers in the restaurant can not get guac but if you order online you can..

Food: 3

Service: 3

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