Some staff were friendly 50/50. I get it, lots of people you never see again.The lady who served us recently was super nice. Store didn't have milk or oj, nor do they sell bags of coffee. They did have my wifes fav: coconut doughnuts.
Atmosphere: 3
Food: 3
Service: 5
Jamal Talib
Had a rough morning at our local Dunkin's with unfriendly and unprofessional staff. Won't be going there again.
Atmosphere: 1
Food: 2
Service: 1
Skip Otterbein
Great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts, Egg and Cheese
George Romania Jr.
I am very upset with how Brenda is managing the service. My associate, who happens to be a vegan, ordered a matcha with oatmilk. Unfortunately they used whole milk which was a very unpleasant experience for her. We walked back in to tell them their mistake and asked them to please fix the order. when the employee came back, she told us her manager said no... The manager then proceeded to speak loudly and poorly about us in front of customers and her team. One of her team members tried to fix the order for us but she screamed at him too. I've never had such bad service at any franchise, nor will I go to this location again. I hope Brenda's immature fit was worth a customer.
Service: 1
Elizabeth Rose
They never get the order correct.
Service: 1
J
? Just putting this out there.. I was hired at this location without being given a start date & no one ever followed up with me after claiming i would start the following week for training. Bizarre.
Michelle Sandagata
The staff @ this Dunkin are fast and friendly!! I hope they have a great holiday season!! The drive thru line is crazy!!
Atmosphere: 5
Food: 5
Service: 5
Shannon Police
It was okay. Basics you expect at a dunkin donut. They were out of most donuts, and after I came in, it got really busy. I got a bagel bc the donuts were scarce. They had 4 people and two were seemingly working drive thru. One was cooking. The other at register. Felt bad for people coming in and for the workers. My bagel was fine.
Atmosphere: 3
Food: 3
Service: 3
Ryan Rivera
You have to mobile order if your going inside the store or else you will be ignored until you say
Atmosphere: 3
Food: 3
Service: 2
Cecile Bardinelli
I am only giving one star because the service that I received was deplorable. Traveling home from the veterinarian with my puppy in a vehicle that had no air conditioning I stopped at this Dunkin' Donuts and asked for a glass of ice water in addition to the latte that I purchased But I was told they don't do that anymore they could only give me a bottle of water OKI set up a bottle of water but I need a cup because this is for a dog. Not only was the woman at the window rude but the manager as well suggesting that the only cup she could possibly give me would be one that I would have to pay for that was a permanent travel mug rather than say 50 cents for a plastic cup. The staff at this facility is rude insensitive and just plain mean. This Dunkin Donuts is definitely not dog friendly
absolutely terrible. worker was rude. had to wait 30 mins for 3 MUNCHKINS AND A BAGEL JUST TO FIND OUT THEY DONT EVEN HAVE MUNCHKINS. such a waste of time. coffee also tasted like swamp water. i will not be
Service: 2
Robert Collins
I am not going to trust someone who leaves customers sitting at the drive-thru for minutes, then says "Sorry I didn't see you there, still stoned from last night" and starts giggling with preparing my food.
Service: 1
Cecile B.
This post concerns the Dunkin Donuts in Hamden at 2490 Whitney Ave. Driving home from the Vet with my 5 month old puppy we stopped at this location and along with my large beverage I tried to order a large cup of water for my pup It was a very hot day and no air-conditioning in my car. The woman who took my order said they do not give out water and the only thing I could do was buy a bottle. Ok no problem but they refused to give or even sell me a cup. Both the manager and the woman at the window were VERY rude and completely unsympathetic to the situation and the manager said I could buy a travel mug and bring it with me all the time but she could not give or sell me a plastic cup.. I do not know if this is true for all Dunkin Donuts or just this one but The Dunkin at 2490 Whitney Ave. Is definatly not dog friendly!
Shirley Chatman
Fast service for such a busy place. Friendly workers. Food always fresh.
Atmosphere: 5
Food: 5
Service: 5
Madeleine Roy
This location is always so slow. I have waited over 30 minutes for food and drink. They have no workers.
Some staff were friendly 50/50. I get it, lots of people you never see again.The lady who served us recently was super nice. Store didn't have milk or oj, nor do they sell bags of coffee. They did have my wifes fav: coconut doughnuts.
Atmosphere: 3
Food: 3
Service: 5
Had a rough morning at our local Dunkin's with unfriendly and unprofessional staff. Won't be going there again.
Atmosphere: 1
Food: 2
Service: 1
Great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Donuts, Egg and Cheese
I am very upset with how Brenda is managing the service. My associate, who happens to be a vegan, ordered a matcha with oatmilk. Unfortunately they used whole milk which was a very unpleasant experience for her. We walked back in to tell them their mistake and asked them to please fix the order. when the employee came back, she told us her manager said no... The manager then proceeded to speak loudly and poorly about us in front of customers and her team. One of her team members tried to fix the order for us but she screamed at him too. I've never had such bad service at any franchise, nor will I go to this location again. I hope Brenda's immature fit was worth a customer.
Service: 1
They never get the order correct.
Service: 1
? Just putting this out there.. I was hired at this location without being given a start date & no one ever followed up with me after claiming i would start the following week for training. Bizarre.
The staff @ this Dunkin are fast and friendly!! I hope they have a great holiday season!! The drive thru line is crazy!!
Atmosphere: 5
Food: 5
Service: 5
It was okay. Basics you expect at a dunkin donut. They were out of most donuts, and after I came in, it got really busy. I got a bagel bc the donuts were scarce. They had 4 people and two were seemingly working drive thru. One was cooking. The other at register. Felt bad for people coming in and for the workers. My bagel was fine.
Atmosphere: 3
Food: 3
Service: 3
You have to mobile order if your going inside the store or else you will be ignored until you say
Atmosphere: 3
Food: 3
Service: 2
I am only giving one star because the service that I received was deplorable. Traveling home from the veterinarian with my puppy in a vehicle that had no air conditioning I stopped at this Dunkin' Donuts and asked for a glass of ice water in addition to the latte that I purchased But I was told they don't do that anymore they could only give me a bottle of water OKI set up a bottle of water but I need a cup because this is for a dog. Not only was the woman at the window rude but the manager as well suggesting that the only cup she could possibly give me would be one that I would have to pay for that was a permanent travel mug rather than say 50 cents for a plastic cup. The staff at this facility is rude insensitive and just plain mean. This Dunkin Donuts is definitely not dog friendly
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
absolutely terrible. worker was rude. had to wait 30 mins for 3 MUNCHKINS AND A BAGEL JUST TO FIND OUT THEY DONT EVEN HAVE MUNCHKINS. such a waste of time. coffee also tasted like swamp water. i will not be
Service: 2
I am not going to trust someone who leaves customers sitting at the drive-thru for minutes, then says "Sorry I didn't see you there, still stoned from last night" and starts giggling with preparing my food.
Service: 1
This post concerns the Dunkin Donuts in Hamden at 2490 Whitney Ave. Driving home from the Vet with my 5 month old puppy we stopped at this location and along with my large beverage I tried to order a large cup of water for my pup It was a very hot day and no air-conditioning in my car. The woman who took my order said they do not give out water and the only thing I could do was buy a bottle. Ok no problem but they refused to give or even sell me a cup. Both the manager and the woman at the window were VERY rude and completely unsympathetic to the situation and the manager said I could buy a travel mug and bring it with me all the time but she could not give or sell me a plastic cup.. I do not know if this is true for all Dunkin Donuts or just this one but The Dunkin at 2490 Whitney Ave. Is definatly not dog friendly!
Fast service for such a busy place. Friendly workers. Food always fresh.
Atmosphere: 5
Food: 5
Service: 5
This location is always so slow. I have waited over 30 minutes for food and drink. They have no workers.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Donuts, Bagels