Stay away from this trashy excuse of a Wendy’s. The lady that works in the morning will try to tell you your card declined and push for you to pay again in cash. My card processed and even had a receipt and showed it. She still refused to make my food or give refund. She wanted me to pay her again in cash. How classless can you be? I said I can get you for fraud and all the sudden my coffee and food are getting bagged up. You tried to swindle the wrong guy!
Mark Mundle
Not what it used to be very slow service we were only ones there app very hard to used since
Atmosphere: 3
Food: 3
Service: 5
Thaddeus Green
Whoever say’s the service here is good I guarantee is a bot fake account lol nothing good about this terrible Wendy’s, literally The Worst One
Arthur Tyler
Tied for lowest rated Wendy's in CT for a reason. Food is fine more often than its not for what its worth. Quality is occasionally a bit shaky but never to the point where its a major concern. Waits are always wild for the customer volume regardless of ordering method (in-store, drive-thru, delivery), but employees being consistently surprised/disdainful that you're ordering their food seems like a red flag. I'll stop by here every few months as Wendy's is generally a pretty good option for fast food, but every time I'm reminded that location and ownership matter when it comes to franchise restaurants. Make good choices, there are better run options in the area.
Atmosphere: 2
Food: 3
Service: 1
Anthony D'Aversa
By far the worst Wendy I ever went to . I asked for a biggie bag and never was asked is I wanted smallMed or large they just automatically gave me large and fries look days old and burger was all mashed and bread was falling apart it . No hi how are you just a hand came out like give your card and here your stuff BYE!
Atmosphere: 2
Food: 1
Service: 1
Jeffrey F
Idk who was working the drive through overnight 1/30/24, because she didn't leave a receipt. I will never give my money to this Wendy's again due to her terrible attitude. Makes me wonder if the frosty machine was actually broken, or did she not want to clean it. 0/10 service it was absolutely despicable.
Atmosphere: 1
Food: 3
Service: 1
Eric Freeman
I gave this place 3 tries before leaving a poor review because I try to give people the benefit of the doubt. In my last 3 visits here between December and January, I received the wrong order once after waiting 15 minutes behind 1 other customer. I waited another 15 to get the correct order. The next time I ordered a chicken sandwich and a frosty. Took about 20 minutes and I was, again, behind 1 other person. The third time (you guessed it) after waiting for an abnormal amount of time, I had Mayo all over the burger I specifically asked for no Mayo on. The workers seemed aggravated when I asked for a new one. I heard one person say quietly, can't he just scrape it off? it takes a lot for me to leave a poor review but I will never return to this Wendy's.
Atmosphere: 1
Food: 1
Service: 1
kevin winters
Had the $5 Biggie Bag meal .I'm stuffed.It was very good ?
Atmosphere: 5
Food: 5
Service: 5
Elsey Sullivan
Rude. Workers were asking one another if the food was done and neither one knew how long it had been in. Wouldn't eat here unless you want food poisoning. Supposedly only 1 of 4 workers on that night knew how to operate anything and we waited 30 minutes for chicken nuggets and a frosty. They wouldn't give us the manager's name. Never again. Terrible
Atmosphere: 1
Food: 1
Service: 1
Lindsey C
One star is generous. We waited 25 minutes for our food then when we went to complain they told us it would be another 15-20 minutes. There were only 2 other people in the store and 4 workers on duty. They ended up reimbursing us after waiting that long. Terrible. I would avoid again. Not going back.
I gave this place 3 tries before leaving a poor review because I try to give people the benefit of the doubt. In my last 3 visits here between December and January, I received the wrong order once after waiting 15 minutes behind 1 other customer. I waited another 15 to get the correct order. The next time I ordered a chicken sandwich and a frosty. Took about 20 minutes and I was, again, behind 1 other person. The third time (you guessed it) after waiting for an abnormal amount of time, I had Mayo all over the burger I specifically asked for no Mayo on. The workers seemed aggravated when I asked for a new one. I heard one person say quietly, can't he just scrape it off? it takes a lot for me to leave a poor review but I will never return to this Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Eric F
I gave this place 3 tries before leaving a poor review because I try to give people the benefit of the doubt. In my last 3 visits here between December and January, I received the wrong order once after waiting 15 minutes behind 1 other customer. I waited another 15 to get the correct order. The next time I ordered a chicken sandwich and a frosty. Took about 20 minutes and I was, again, behind 1 other person. The third time (you guessed it) after waiting for an abnormal amount of time, I had Mayo all over the burger I specifically asked for no Mayo on. The workers seemed aggravated when I asked for a new one. I heard one person say quietly, can't he just scrape it off? it takes a lot for me to leave a poor review but I will never return to this Wendy's.
Elsey S
Want food? Any food? Go somewhere else. I waited longer here than I have at regular restaurants. When I asked what was going on, the workers acted like I made them walk through the Sahara Dessert. No one else was in the restaurant, so they weren't slammed. I got cold chicken nuggets when my food finally did arrive. When I took a bite and told them they were cold, they asked me, what do you want us to do? I wanted not cold chicken nuggets after waiting so long. That's all. I didn't eat any food from Wendy's that night. When I asked for a manager, they refused to give me a name. Go to Mickey's D's, BK or, hell, even eat out of a dumpster before you visit this dumpster fire of a store. Hire new staff. There are plenty looking for jobs!
Lindsey C
Go to any other place but here. Service was terrible. They yelled at us when we asked why we hadn't gotten our chicken nuggets in about 20-25 minutes. Workers were arguing about whether or not they put something to correct time. Is good safe? No idea! Incompetent! Terrible.
Ghetto Witch
The lady with that red stiff wig had an attitude because she kept giving us cold food ! Do better and find something safe to
Stay away from this trashy excuse of a Wendy’s. The lady that works in the morning will try to tell you your card declined and push for you to pay again in cash. My card processed and even had a receipt and showed it. She still refused to make my food or give refund. She wanted me to pay her again in cash. How classless can you be? I said I can get you for fraud and all the sudden my coffee and food are getting bagged up. You tried to swindle the wrong guy!
Not what it used to be very slow service we were only ones there app very hard to used since
Atmosphere: 3
Food: 3
Service: 5
Whoever say’s the service here is good I guarantee is a bot fake account lol nothing good about this terrible Wendy’s, literally The Worst One
Tied for lowest rated Wendy's in CT for a reason. Food is fine more often than its not for what its worth. Quality is occasionally a bit shaky but never to the point where its a major concern. Waits are always wild for the customer volume regardless of ordering method (in-store, drive-thru, delivery), but employees being consistently surprised/disdainful that you're ordering their food seems like a red flag. I'll stop by here every few months as Wendy's is generally a pretty good option for fast food, but every time I'm reminded that location and ownership matter when it comes to franchise restaurants. Make good choices, there are better run options in the area.
Atmosphere: 2
Food: 3
Service: 1
By far the worst Wendy I ever went to . I asked for a biggie bag and never was asked is I wanted smallMed or large they just automatically gave me large and fries look days old and burger was all mashed and bread was falling apart it . No hi how are you just a hand came out like give your card and here your stuff BYE!
Atmosphere: 2
Food: 1
Service: 1
Idk who was working the drive through overnight 1/30/24, because she didn't leave a receipt. I will never give my money to this Wendy's again due to her terrible attitude. Makes me wonder if the frosty machine was actually broken, or did she not want to clean it. 0/10 service it was absolutely despicable.
Atmosphere: 1
Food: 3
Service: 1
I gave this place 3 tries before leaving a poor review because I try to give people the benefit of the doubt. In my last 3 visits here between December and January, I received the wrong order once after waiting 15 minutes behind 1 other customer. I waited another 15 to get the correct order. The next time I ordered a chicken sandwich and a frosty. Took about 20 minutes and I was, again, behind 1 other person. The third time (you guessed it) after waiting for an abnormal amount of time, I had Mayo all over the burger I specifically asked for no Mayo on. The workers seemed aggravated when I asked for a new one. I heard one person say quietly, can't he just scrape it off? it takes a lot for me to leave a poor review but I will never return to this Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Had the $5 Biggie Bag meal .I'm stuffed.It was very good ?
Atmosphere: 5
Food: 5
Service: 5
Rude. Workers were asking one another if the food was done and neither one knew how long it had been in. Wouldn't eat here unless you want food poisoning. Supposedly only 1 of 4 workers on that night knew how to operate anything and we waited 30 minutes for chicken nuggets and a frosty. They wouldn't give us the manager's name. Never again. Terrible
Atmosphere: 1
Food: 1
Service: 1
One star is generous. We waited 25 minutes for our food then when we went to complain they told us it would be another 15-20 minutes. There were only 2 other people in the store and 4 workers on duty. They ended up reimbursing us after waiting that long. Terrible. I would avoid again. Not going back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I gave this place 3 tries before leaving a poor review because I try to give people the benefit of the doubt. In my last 3 visits here between December and January, I received the wrong order once after waiting 15 minutes behind 1 other customer. I waited another 15 to get the correct order. The next time I ordered a chicken sandwich and a frosty. Took about 20 minutes and I was, again, behind 1 other person. The third time (you guessed it) after waiting for an abnormal amount of time, I had Mayo all over the burger I specifically asked for no Mayo on. The workers seemed aggravated when I asked for a new one. I heard one person say quietly, can't he just scrape it off? it takes a lot for me to leave a poor review but I will never return to this Wendy's.
Atmosphere: 1
Food: 1
Service: 1
I gave this place 3 tries before leaving a poor review because I try to give people the benefit of the doubt. In my last 3 visits here between December and January, I received the wrong order once after waiting 15 minutes behind 1 other customer. I waited another 15 to get the correct order. The next time I ordered a chicken sandwich and a frosty. Took about 20 minutes and I was, again, behind 1 other person. The third time (you guessed it) after waiting for an abnormal amount of time, I had Mayo all over the burger I specifically asked for no Mayo on. The workers seemed aggravated when I asked for a new one. I heard one person say quietly, can't he just scrape it off? it takes a lot for me to leave a poor review but I will never return to this Wendy's.
Want food? Any food? Go somewhere else. I waited longer here than I have at regular restaurants. When I asked what was going on, the workers acted like I made them walk through the Sahara Dessert. No one else was in the restaurant, so they weren't slammed. I got cold chicken nuggets when my food finally did arrive. When I took a bite and told them they were cold, they asked me, what do you want us to do? I wanted not cold chicken nuggets after waiting so long. That's all. I didn't eat any food from Wendy's that night. When I asked for a manager, they refused to give me a name. Go to Mickey's D's, BK or, hell, even eat out of a dumpster before you visit this dumpster fire of a store. Hire new staff. There are plenty looking for jobs!
Go to any other place but here. Service was terrible. They yelled at us when we asked why we hadn't gotten our chicken nuggets in about 20-25 minutes. Workers were arguing about whether or not they put something to correct time. Is good safe? No idea! Incompetent! Terrible.
The lady with that red stiff wig had an attitude because she kept giving us cold food ! Do better and find something safe to
Atmosphere: 1
Food: 1
Service: 1