4301 Wisconsin Ave NW Unit B, Washington
Chipotle always has good food but this branch need a good manager, staff don’t pay attention to hygiene! More cleaning please!
Reliable Chipotle food. Service ok, but not great.
It's very delicious and cheap.
In my neighborhood, so I frequent often. I always have to ask for more rice, beans, lettuce, but teenagers behind counter usually comply. Gets really busy when school lets out, but otherwise easy to get in and out quickly. Food quality is good and the workers are knowledgeable.
This particular Chipotle's is my favorite! Really nice staff and food is always fresh.👍
The Chipotle app apparently won't let me rate my experience so here goes.
I've been there three times and I hope to never have to go back. Two of the three times. There was only 3 employees there. Two on the line and one cook. The first employee asked me three times what I wanted. After making me a bowl when I asked for a burrito. The cashier every time was rude and disrespectful with their choice of words. I feel bad for the other customers who choose to go there.
I reluctantly tried this place again. I stayed away after they had all there issues with the tainted food. And because of the service will likely stay away and just go with Cava instead. Customer service was FAR from great. As the you g man made my bowl, I asked him whether those were " black beans" .... i asked three times and every time I asked he kept scooping beans into the bowl. He wasn't listening at all. I got the bowl and started to eat it and realize it had too much beans so I went back up to the register .... cashier was somewhere not to be found. The young man who originally made my bowl was in the midst of helping someone else. I waited patiently then the young man looked up and stopped helping his current customer and stood where he was and just stared at me, he then asked "you need some help?" I didn't want to scream over to him, so I just nodded yes.... he stopped helping his customer and came over to the register. I told him politely it was way too many beans. I did appreciate his immediately remaking but the whole visit was uncomfortable and a waste. Should have just walked down to Cava ..... that's what I'll be doing from now on.
Such ignorant attitude! Why? Please , respect your customers. They are still the most important people in this company. The food is great though.
My dogs absolute fave. He gets a kids meal with chicken rice and cheese. I happen to like it to. Nice to find a place that serves a tasty meatless option.
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This location has horrible Online Order service. I’ve never visited once in which the order was completed within 6 minutes of the pickup time. Then, you have to wait forever and a day just to be acknowledged so that you can inquire about the order. Heck, there was one time where they didn’t have rice prepared and it was before noon. That was the reason I was given for the delay on my online order. I’m sure this one location shouldn’t ruin it for all. I won’t be back here.
Usually a decent experience here. Quick service.
My friend and I have good to this restaurant twice in the past week and both times we have gotten the very small portions and given negative looks because of a simple request we been going to the location for years and just recently have had this issue I don't care you have new employees but your employees have background restaurant Business and we're disappointed in the customer employee interactions . Please let's fix this thanks
Great food, clean restaurant and fast service
Low dedication to quality relative to other Chipotles
Good and cheap food. Very filling. U can order vegan option with tofu :)
Great food and the staff was super fast.
All the food selections are fine except the meat. The chicken no flavor and too dry, the beef is hard.and am scared to try the pork.
Burritos ...and chops.
I am so done with chipotle. I've been giving up on them for a while. They expanded way too quickly and have zero oversight. This particular location is disgusting. Every time I go, there's a problem that makes me say, ok I'm done. A couple of months pass and I decide to give them another chance. Not anymore. Last time they were out of steak. This time they were out of sour cream and lettuce. The line was filthy disgusting. One guy asked for new tinfoil bc it was covered in sour cream. The woman in front of me asked the man to wipe her tinfoil lid clean bc it was disgusting. His station was absolutely trashed. How hard would it have been to wipe everything down? The napkin and soda station was trashed. Napkins and straw wrappers everywhere, soda spills everywhere. The trash can was overflowing. The floor was dirty. And finally, the food was so salty I can't even describe it.
For lunch, in and out relatively quickly. The orders were filled briskly and completely. I wish the location had more parking spaces. The lot fills fast and curb parking is good for a trip around the block.
This chipotle always gives such great helpings of all the toppings and always has food ready quickly (especially if you order online). I've ordered more than once online and by the time i get to the store (i live a mile away) they have it all ready to go. They also have free convenient lot parking as well!
Good place. Clean. Friendly service. Decent prices. Fast food with a Mexican focus. Food may require a little salt, but that's what the Tabasco is for. I recommend the green Tabasco as it adds a little salt with a less than usual Tabasco kick.
Bueno fuimos por la noche a tomar una cerveza y caimos a quí, muy lindo lugar, el precio muy en cuenta .....además rico y bastante picante !!!!
Got the 1/2 steak and 1/2 chicken bowl. Steak was grilled medium which I liked. Ordered online and was ready to go when I got there. They were plentiful with their servings of all the sides. Bowl tasted good like every chipotle should be. Plenty of seating if you are planning on eating there. Also has its own parking lot! A good chipotle overall, and super convenient location!
It's teacher appreciation day and all teachers are suppose to get half price. Well while I was ordering this one employee was being extremely rude. Just throwing things in the bag not being mindful of what could spill. The worst part was when I went to pay I said I'm a teacher and would like a discount and the women replied o it's too late. The only reason I went was for the discount and she didn't even let me get what i earned.
Good food good service
If you want 5 miniature pieces of chicken in your burrito go to this chipotle. If you want just a bread burrito go to this chipotle.
Chiptle has the best food in the world. Everytime I go to eat there the restaurant is always clean
I have been here twice. The first time I asked for carnitas and I don't know what the heck that crumble mess the gave me was. I always order carnitas at the one in Capitol Hill and it's shredded. The second time i request chicken. When I got to work I realized they had given me the wrong bowl. My luck break was over to I was stuck with a vegetarian bowl that I had no interest in. In the trash it went and I was left eating out of the vending machine.
So can you explain how you place an order using the app with a set time and arrive to find that not a single item has been started? With absolutely no explanation, other than we didn't notice the time? Beyond belief!
Always Busy. But Chipotle Employees are Fast with the Service so that Helps. Hello Chipotle, So food is Always Good!
Parking, Parking, Parking !!! Next door to Popeyes Chicken and 7-11 Store...
I really don't know where all these good reviews are coming from, because this is the worst Chipotle location in DC, hands down. They compromise quality for speed in a big way, and they are not real friendly about it either. There's little things like turning a bowl upside down to put it in a bag rather than taking the .05 seconds it takes to turn the bag to keep the bowl right-side up (this is a Chipotle basic, guys!), to bigger things like seriously shorting people on scoops. No, I don't want double meat. I want the rest of the meat I'm paying for that came spilling off the spoon because you are moving too fast. And being busy is not an excuse, because two of the other locations I frequent throughout the week are just as busy if not more, and they hit all of these basic points of service, and with a smile, not a snip.
I had a very large order of 50 individual meals and I needed them ready the following day by 12:00PM. They allowed me to email the order to them to make the process easier. I arrived the next day to find ALL of the orders were completed on time! The young lady in charge of coordinating our order even helped us to the car with our meals. Despite the rush order, they all handled themselves very pleasant. The food itself was prepared exactly as ordered and was delicious. I couldn't be more happy with them!!! And my company will always consider them for future luncheons. Thank you all so very much!
I love the bowls with tofu they're great, also there's a new promotion online where you get buy one get one free on any burrito, bowl, or taco at savourwavs.com ( their website )
If I could give no stars I would. Literally worst chipotle ever. Staff is extremely unfriendly. They all have a bad attitude. Super rude. I got a salad and I get up to the front and asked for the dressing that goes with it. The guy tells me they don't have any when there was clearly some in the fridge behind him. My friend in line behind me got tacos. She asked the woman for some extra rice because she didn't put much on there. The woman put some on her tacos then looked right at my friend and took the rice back off and pushed them down to the next woman to add the meat! Like seriously? The food isn't even that great at this location either and I love chipotle! Highly disappointed. You guys need to get new staff here. I have never been to a chipotle where I wouldn't give them five stars until I came here.
I am a Chipotle hater. That is me. I. Hate. Chipotle. The line at Cava was hanging out the door so we decided to give this Chipotle a try. We had 4 tacos: 2 chicken and 2 steak with everything except rice, beans and grilled peppers. Had rice and black beans as a side. The good: chicken tacos were delicious. Tender chicken. I hate dried, flat chicken in tacos (courtesy of another location). Rice, black beans and guac as a side. Nice pairing. The bad: Salt City. I've always found Chipotle bland. For what Chipotle brand lacks in flavor, this location tries to make up in salt. Steak was chewy and made a terrible flavor combination with the guac. Id return for the chicken in either a taco or burrito bowl but will keep the salt content in mind.
Damn, my chipotle bowl was nasty as shit this evening. That's crazy because I'm normally a big fan of chipotle. Man whaaat! The rice was mad salty omfg, whoever was back there so call cooking the rice straight ruined it. IT WAS POORLY PREPARED! I mean my gosh, every bite i took was downright awful, YUCK! Dude was trying raise my blood pressure to the highest levels. The rice was so disgusting I couldn't even finish my bowl. On top of this the service was awful. The darkskin dude with no shape up had to have everything repeated to him and it wasn't even a loud environment. I was like boy if you don't get cha......!!!!! Smhhhh.... Did I mention the rice was crazy salty??!! Man listen, the whole experience was horrifying. I don't think I'll be returning location.
I'm normally a big fan of Chipotle but we just went at noon on Saturday and was disappointed at every step. It unlike most had parking but the spots and lot itself very narrow. Then come in to find out they were out of white rice and carnitas. Then the 2nd employee helping us had to have every everything repeated to her from everyone around us in line and it wasn't even very loud environment at that time, as well told us carnitas would be ready in a little bit only to find out it was going to be 15 minutes. Terrible distribution of components in my burrito per usual of any chipotle and it was the worst I ever had from this chain, the chicken was crazy dry, the brown rice was poorly prepared, and the person i was with steak was bland.
4301 Wisconsin Ave NW Unit B, Washington, DC 20016