In the realm of spirits and brews galore, there’s a store that stands out, not just folklore. With shelves stocked right, and prices so bright, it’s a haven for those seeking a drinkable delight. The staff, with their knowledge so vast and keen, guide you through aisles of liquid dream. And there’s a twist, for those feeling lucky, a DIY lottery spot, making jackpot chasers feel plucky. In a market of many, this place is a find, where value and selection beautifully intertwined.
Shaivard A. Shamloo
I ordered via Instacart, TWICE, and reordered the same items, they canceled my orders after pick up by the driver before delivery!!!How and why? I really don’t understand!The prices are low in Instacart, maybe too good to be true, I would never order online with them ever again!
Roshan Gajurel
I ordered delivery with Uber. They took over 2 hours and then cancelled my order. Totally ruined my evening plans! Wouldn't order from them again ever!! And Uber charged me $15 on top of that.
Sayuri Ninomiya
I'm happy to find a very nice wine store in this town where my daughter has recently moved in. The owner was very friendly and helped me to choose several bottles of wine. I will come back again whenever I come to Washington DC!
Johnny Matthes
Great selection of booze, Great prices lowest in town . Trust me ;)
Carol R.
During COVID-19, these gentlemen kept me well-stocked with my favorite booze and continue to do so. Everything I need is delivered when I want it. Thanks, guys.
y. chavez
Nice little place. Friendly service.
World Of Light Media
Great overall selection. Whether it be wine, spirits, beer, or more, they probably carry it. Many rare items there as well
Julia Blackburn
The store may be fine, but I found their delivery service and customer service to be dysfunctional. I placed an order online for delivery and selected a delivery window of 11am-12pm when I knew I had no work calls. I get a text and then a call around 2pm that they are trying to deliver. I answered but was actively involved in a work call and couldn't meet him. I got an email that night telling me my order had been delivered. I responded that it had not and to please let me know what was going on. No response. I called the next day and they said they'd try to deliver that afternoon between 4:30 and 5. A little before 6 I get another text that the driver is on their way and waited for a call so I could go meet him. I never received a phone call, simply a text saying the delivery attempt had been canceled. I called the store and they asked if I could come pick it up at the store, which I did, however they refused to refund me the $16 I paid in delivery fees. One of the clerks said that I should be able to get a refund and he'd let me know if I wouldn't, but 2 weeks later, no notice and no refund. No one ever responded to the multiple emails I sent about this either. So if you're considering a delivery order or looking for consistent customer service, I recommend trying somewhere else.
Al B
Jeff was courteous and efficient. Prices are great. Will definitely return
Adding one more poor Metro Wine & Spirits Drizly experience review. Rude delivery driver, order took 2 hours to arrive, no communication from Drizly, it goes on....
Adam Quniett
I am a regular here. Was there around 3:55 pm on 12/31/2021.There was a guy not wearing a mask - not following the DC Covid policy. I asked help to the African American cashier (in orange color t-shirt) to confront the no masking guy. The cashier responded “YOU CAN GO TELL HIM YOURSELF”. Is this a joke? So your job is literally just being a cashier? Hope the store manger can find a better person to replace this unprofessional arrogant cashier.To the cashier — hope you get the Covid and suffer. Good luck ?
Eric T.
I recently purchased a Hibiki Blossom Harmony for delivery. The box arrived damaged. It was just smashed into the packing carton. I've tried to contact them (phone and email), but have yet to receive a response. The whisky bottle itself was undamaged. Very poor packaging and poor customer service.
Pal M.
I a woman tried to buy a lotto ticket a d one of the employees said he would help me. He just pushed putting for 5 minutes and ignored me when I asked him if something was wrong. He then walked away from me without saying anything. He began stocking only to drop everything and help a man. Other women were ignored by the staff during my frustrating time waiting. The owner or his employees are sexist. Don't go here!
Susan Andy S.
MUST TO AVOID! Rip-off. THEY DO NOT DELIVER THE GOODS, BUT THEY WILL CHARGE YOU. And then THEY WILL NOT ANSWER THEIR PHONE. In my entire life I have never had customer service this bad. Tonight they charged me more than $100 for a delivery that never came. They are insisting that they delivered it, but they didn't. No one ever called me to buzz them in. I didn't buzz anyone in. The most wretched part is that they don't even answer their phone. Please avoid this liquor store. Frequent ANY competitor because they are not honest or competent.
In the realm of spirits and brews galore, there’s a store that stands out, not just folklore. With shelves stocked right, and prices so bright, it’s a haven for those seeking a drinkable delight. The staff, with their knowledge so vast and keen, guide you through aisles of liquid dream. And there’s a twist, for those feeling lucky, a DIY lottery spot, making jackpot chasers feel plucky. In a market of many, this place is a find, where value and selection beautifully intertwined.
I ordered via Instacart, TWICE, and reordered the same items, they canceled my orders after pick up by the driver before delivery!!!How and why? I really don’t understand!The prices are low in Instacart, maybe too good to be true, I would never order online with them ever again!
I ordered delivery with Uber. They took over 2 hours and then cancelled my order. Totally ruined my evening plans! Wouldn't order from them again ever!! And Uber charged me $15 on top of that.
I'm happy to find a very nice wine store in this town where my daughter has recently moved in. The owner was very friendly and helped me to choose several bottles of wine. I will come back again whenever I come to Washington DC!
Great selection of booze, Great prices lowest in town . Trust me ;)
During COVID-19, these gentlemen kept me well-stocked with my favorite booze and continue to do so. Everything I need is delivered when I want it. Thanks, guys.
Nice little place. Friendly service.
Great overall selection. Whether it be wine, spirits, beer, or more, they probably carry it. Many rare items there as well
The store may be fine, but I found their delivery service and customer service to be dysfunctional. I placed an order online for delivery and selected a delivery window of 11am-12pm when I knew I had no work calls. I get a text and then a call around 2pm that they are trying to deliver. I answered but was actively involved in a work call and couldn't meet him. I got an email that night telling me my order had been delivered. I responded that it had not and to please let me know what was going on. No response. I called the next day and they said they'd try to deliver that afternoon between 4:30 and 5. A little before 6 I get another text that the driver is on their way and waited for a call so I could go meet him. I never received a phone call, simply a text saying the delivery attempt had been canceled. I called the store and they asked if I could come pick it up at the store, which I did, however they refused to refund me the $16 I paid in delivery fees. One of the clerks said that I should be able to get a refund and he'd let me know if I wouldn't, but 2 weeks later, no notice and no refund. No one ever responded to the multiple emails I sent about this either. So if you're considering a delivery order or looking for consistent customer service, I recommend trying somewhere else.
Jeff was courteous and efficient. Prices are great. Will definitely return
Restaurantji Recommends
Adding one more poor Metro Wine & Spirits Drizly experience review. Rude delivery driver, order took 2 hours to arrive, no communication from Drizly, it goes on....
I am a regular here. Was there around 3:55 pm on 12/31/2021.There was a guy not wearing a mask - not following the DC Covid policy. I asked help to the African American cashier (in orange color t-shirt) to confront the no masking guy. The cashier responded “YOU CAN GO TELL HIM YOURSELF”. Is this a joke? So your job is literally just being a cashier? Hope the store manger can find a better person to replace this unprofessional arrogant cashier.To the cashier — hope you get the Covid and suffer. Good luck ?
I recently purchased a Hibiki Blossom Harmony for delivery. The box arrived damaged. It was just smashed into the packing carton. I've tried to contact them (phone and email), but have yet to receive a response. The whisky bottle itself was undamaged. Very poor packaging and poor customer service.
I a woman tried to buy a lotto ticket a d one of the employees said he would help me. He just pushed putting for 5 minutes and ignored me when I asked him if something was wrong. He then walked away from me without saying anything. He began stocking only to drop everything and help a man. Other women were ignored by the staff during my frustrating time waiting. The owner or his employees are sexist. Don't go here!
MUST TO AVOID! Rip-off. THEY DO NOT DELIVER THE GOODS, BUT THEY WILL CHARGE YOU. And then THEY WILL NOT ANSWER THEIR PHONE. In my entire life I have never had customer service this bad. Tonight they charged me more than $100 for a delivery that never came. They are insisting that they delivered it, but they didn't. No one ever called me to buzz them in. I didn't buzz anyone in. The most wretched part is that they don't even answer their phone. Please avoid this liquor store. Frequent ANY competitor because they are not honest or competent.