It is a standard Panera Bread. Just a quick place to grab a bite down in the food court area. They are busy so a line is to be expected.
Atmosphere: 2
Food: 3
Service: 3
Jared’s Mobile Auto Repair
The Mexican lady who runs the front is a racist. I watched her blatantly ignore and disrespect a black customer and refuse to take their order. She insisted the customer use the kiosk and told them that she was too busy to take an order but the black customer only had cash. The customer was also well dressed I believe they were an employee in the area. However a group of white customers came in shortly after and she dropped everything and took their orders and greeted them. After watching this I confronted her about it and asked the employee “were you actually too busy for the black customer but not the white customers?” Her response was “yup that’s right”There’s a diverse plethora of employees and constituents who visit this building and use this panera for lunch. A person like her should not be working there. Unfortunately I didn’t get her name but I’m a white male and if her actions made me uncomfortable then that says a lot. It was disgusting.
Analyse M. (Ana)
Was hard to find, but it was worth it. Antwan (sorry if I misspelled), was really sweet and wasn’t a long wait for my food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Panera Grilled Cheese and Tomato Soup You Pick 2, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2
Philip Park
A little bit confusing to get to the location as the place is inside a building. It’s a bit small but easy to take out your orders. Staffs were kind and friendly. No seating inside but there’s food court near by with available seatings.
Atmosphere: 4
Food: 5
Service: 5
Jaxon Hale
Good food, very
Atmosphere: 5
Food: 5
Service: 5
Irish Girl
Exceptional customer service! They take time to greet their customers and get to know their regulars. Best customer service I have experienced at a Panera!
Food: 5
Service: 5
Zachary J.
Delicious food Outstanding service Really ambiance Visit this location and the 24/7 location located in Washington Medstar Hospital. Come visit soon! Zachary Jenkins Https://cafezack.myorganogold.com AARP Member Military Veteran
Christy Chen
Corporate, take notice! The service at this Panera location is beyond amazing. Phil and Vernon are extremely generous and provided top notch customer service for us tonight, when it was an issue that wasn’t their fault whatsoever. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Yan Yan
Outstanding customer service, even by Panera's already high standards, from Bernan and Phil. Our electronic Panera giftcards across Google Pay and the Panera app were giving us a lot of challenges, where only the balance and either the pin or card number were showing (but not all 3 for any individual card). Phil and Bernan were very patient and even graciously covered our meal. Thank you again!
Atmosphere: 5
Food: 5
Service: 5
배소영
The location is...in the basement next to the hall. There are no tables. If you have a hard time finding it and have to walk for a while, just go to another location.
The amount of customers this location serves is absolutely insane! The manager Patrice seems nice - my order was incorrect once and they were kind enough to apologize and offer an appropriate remedy.
Service: 5
Justin Thompson
Great service!
Atmosphere: 5
Food: 5
Service: 5
Ileana Alvarez
I’m an avid Panera customer . This specific one was awful. The setting is small no space to sit and enjoy your drinks/food . Not enough charging ports and the AC was off . It was super hot and drinks /ice dispenser wasn’t available to use .
Noah Zwiefel
First of all this place is a nightmare to find. It’s in the basement of a giant convention center. Second of all you have to go through airport style security to get access to this location. Finally, the queues are INSANE. Do not recommend unless you are at an event in this building. Go to the one 3 blocks away
Gloria Gao
Panera is always good! I was extra tired, and the service was fast and friendly. Even though the line was long (field trip)!, they still managed to get my food out hot and quick. Also, Panera is probably the best food option in the Regan busking food court.
It is a standard Panera Bread. Just a quick place to grab a bite down in the food court area. They are busy so a line is to be expected.
Atmosphere: 2
Food: 3
Service: 3
The Mexican lady who runs the front is a racist. I watched her blatantly ignore and disrespect a black customer and refuse to take their order. She insisted the customer use the kiosk and told them that she was too busy to take an order but the black customer only had cash. The customer was also well dressed I believe they were an employee in the area. However a group of white customers came in shortly after and she dropped everything and took their orders and greeted them. After watching this I confronted her about it and asked the employee “were you actually too busy for the black customer but not the white customers?” Her response was “yup that’s right”There’s a diverse plethora of employees and constituents who visit this building and use this panera for lunch. A person like her should not be working there. Unfortunately I didn’t get her name but I’m a white male and if her actions made me uncomfortable then that says a lot. It was disgusting.
Was hard to find, but it was worth it. Antwan (sorry if I misspelled), was really sweet and wasn’t a long wait for my food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Panera Grilled Cheese and Tomato Soup You Pick 2, Panera Bacon Turkey Bravo Sandwich and Mac and Cheese You Pick 2
A little bit confusing to get to the location as the place is inside a building. It’s a bit small but easy to take out your orders. Staffs were kind and friendly. No seating inside but there’s food court near by with available seatings.
Atmosphere: 4
Food: 5
Service: 5
Good food, very
Atmosphere: 5
Food: 5
Service: 5
Exceptional customer service! They take time to greet their customers and get to know their regulars. Best customer service I have experienced at a Panera!
Food: 5
Service: 5
Delicious food Outstanding service Really ambiance Visit this location and the 24/7 location located in Washington Medstar Hospital. Come visit soon! Zachary Jenkins Https://cafezack.myorganogold.com AARP Member Military Veteran
Corporate, take notice! The service at this Panera location is beyond amazing. Phil and Vernon are extremely generous and provided top notch customer service for us tonight, when it was an issue that wasn’t their fault whatsoever. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Outstanding customer service, even by Panera's already high standards, from Bernan and Phil. Our electronic Panera giftcards across Google Pay and the Panera app were giving us a lot of challenges, where only the balance and either the pin or card number were showing (but not all 3 for any individual card). Phil and Bernan were very patient and even graciously covered our meal. Thank you again!
Atmosphere: 5
Food: 5
Service: 5
The location is...in the basement next to the hall. There are no tables. If you have a hard time finding it and have to walk for a while, just go to another location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The amount of customers this location serves is absolutely insane! The manager Patrice seems nice - my order was incorrect once and they were kind enough to apologize and offer an appropriate remedy.
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
I’m an avid Panera customer . This specific one was awful. The setting is small no space to sit and enjoy your drinks/food . Not enough charging ports and the AC was off . It was super hot and drinks /ice dispenser wasn’t available to use .
First of all this place is a nightmare to find. It’s in the basement of a giant convention center. Second of all you have to go through airport style security to get access to this location. Finally, the queues are INSANE. Do not recommend unless you are at an event in this building. Go to the one 3 blocks away
Panera is always good! I was extra tired, and the service was fast and friendly. Even though the line was long (field trip)!, they still managed to get my food out hot and quick. Also, Panera is probably the best food option in the Regan busking food court.