568 W Main St, Middletown
My first hot dog didn’t get everything i asked for and my second hot dog didn’t get anything i asked for except for cheese and i was charged for the chili. My food was cold and was just thrown in the container. Waste of my money.
I have been to this place a number of times and I have to say that it's an ok establishment as long as you take advantage of any coupons available. It's a little pricey for just burgers. Also, don't order the fish sandwich because it's literally a pre frozen cod fish fried with tarter sauce. Nothing amazing to write home about. For the most part use coupons or just got to red Robin. You can just get some ground beef or good chuck for the prices here and make you some amazing burgers at home. Also the impossible burgers here are not good. Go to burger King and get the impossible...it's 10 times better.\\nGood place last minute with coupons.
Very juicy tastey double burger with cheddar cheese and bacon. Store in Middletown DE hard to find.
The food was cooked to order and the staff were nice.
Hours posted show OPEN until 8pm Sunday. I arrived 7:33pm and the door was locked. 3 employees standing behind the counter looking at me like deer in headlights. Lack of work ethic. Unbelievable. Just close when you feel like it, not the posted hours.
The burgers are quick and are actually pretty good. The fries are very dry, hard, and bland. I never enjoy Wayback fries at any location. The staff when I went was very nice despite being very busy.
Hello-I ordered food from the Middletown location the other day. And my family had a very unpleasant experience.A month ago I ordered food from this same location and they forgot to put my sauces in the bag. I was upset but did not make it a big deal.Because of this, I wanted to make sure everything was correct with my order this time because of the experience that I had previously with forgotten items.When I picked up my food that I ordered online. I checked my bag and noticed that once again, they forgot to put my sauces in the bag. I let the workers know. One lady told me that the sauces were in the bag, that they were on the bottom. I checked the bag again and told her they were not. I told her "you lied to me". I wasn't saying this to be facetious but the fact is- she did.I asked her for the sauces and she became vizibly upset. Her attitude was borderline rude and did not display good customer service. She gave me the sauces and I left.The entire ride home, I thought about this experience and became upset. I thought "Maybe they are in the bag and I just did not see them." But I checked twice. I hoped that I did not offend her. Maybe I was wrong.When I got home and took everything out the bag. She did not put the sauces in the bag. Not only that, I was missing an order of onion rings that I purchased. This made me even more upset.This was a bad customer service experience that left me disappointed. We moved to Middletown recently and My son loves this restaurant.Can't believe that happened like that. I wanted to make you aware.
Poor service. No dining in after 6:30. Why? Because lazy. That's why. 25 minutes to get a couple of really simple meals that we couldn't eat there, but they still remembered to make the milkshakes in the first two minutes so they were nice and melted by the time we got the food. The onion rings were burnt, they shorted me a drink, The meat was dry and there was no sauce whatsoever. It is painfully obvious to me these people just stopped caring at some point and couldn't give two shakes of a rat tail.
Always a good burger good french fries very nice place to go
Great Service! The burgers are great! The chilli cheese fries are the best! I loom forward to returning!!!!
The service is awesome and the food is delicious!
The Middletown DE location Jakes has terrible customer service. I stood there for a pickup and was not acknowledged for at least 3-5 min. They looked at me but only conversed with the customers waiting on fries. I then had to stop someone from what they were doing so I can get my order.which was ready.. not acceptable
The lettuce tomato and onions were nice and fresh....on a delicious burger.
Compared to the one I would arrive to this place is similar but not as good.The fries were overcooked and this place only uses shredded cheese and not a cheese sauce aswell with their cheese fries.Classic burger was just as good as the other. Staff were as nice as they normally are.If your looking for a classic 70-80s burger this is the place to go. Nothing really compares.
Compared to the one I would arrive to this place is similar but not as good.\\n\\nThe fries were overcooked and this place only uses shredded cheese and not a cheese sauce aswell with their cheese fries.\\n\\nClassic burger was just as good as the other. Staff were as nice as they normally are.\\n\\nIf your looking for a classic 70-80s burger this is the place to go. Nothing really compares.
568 W Main St, Middletown, DE 19709