McDonald's

700 N Dupont Hwy, New Castle
(302) 328-8804

Recent Reviews

Jay Maynard

Rude employees charged me the price of two sodas for a water cup and then refused to fix it.

Atmosphere: 1

Food: 3

Service: 1

Cara Wilson

The manager & staff are wonderful at this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

tom odonnell

They have a nice playland for a toddler or young

Atmosphere: 5

Food: 5

Service: 5

Bob Thomas

Hit or miss. Sometimes on spot.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sausage Biscuit Bacon

Shepster S

I ordered at the kiosk but paid cash for my order and had to wait 5 minutes for a cashier to appear. They didn't start my order until they got my money. I repeated and tasted my order for 10

Atmosphere: 5

Food: 3

Service: 1

Recommended dishes: Hamburger

Ryan K

Great food,nice employees and really nicely decoratedKid-friendliness: Chicken nuggets, fries and burgers, Happy Meals with toys.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hamburger, Quarter Pounder Deluxe, Cheeseburger, Fries, Happy Meal

vinnie anthony

Very disappointed they no longer give veterans discount bathrooms were dirty but the service at the counter was good people were friendly food quality is poor I didn't think they can make a hamburger any thinner than what I saw the other night hamburgers are thinner than cardboard .

Atmosphere: 3

Food: 2

Service: 4

Eyvette Harley

You have to check your order before you leave they always messing up orders big time please check your food before leaving ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

jtdj a

The customer service has gone down the drain. I got into an incident with the manager about a coupon that I gave to the worker that did not place it on my order. Then I had to wait an additional 17 minutes for my order to come. So in total I have now been sitting parked on the side for almost a half an hour for fast food. I went inside to address the manager calmly and she gave me attitude and told me it's too late. It is what it is. So I cancel my order completely and ask for a refund. She then tells me to bring the two small drinks from kids meals back into her in which I did comply. When I did so she looked me square my face and then threw them in the trash. If Miss Rosemary was there this way have never occurred.

Atmosphere: 2

Food: 3

Service: 1

Kellie Armendariz

Everything was nice n fresh. Perfect! N

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chocolate Chip Cookie, Mcdouble, Cheeseburger, Fries, Chicken Mcnuggets

Durell Hamilton

Nice and quick drive-thru! The food was hot and my order was made correctly! ???

Food: 5

Service: 5

Recommended dishes: Fries

Kandi Golden

Visited this location (700 N Dupont Hwy) on 11/17 around 9 pm. Horrible customer service. Ordered my food then got to the window to pay and handed them my credit card, the amount didn't seem correct so I asked them to repeat my order. Obviously it was not correct, but still charged me for part of my order. Tried 3 times to get the order right but with no success. The manager came over and was completely rude to me so I just requested my money back and left since they couldn't get the order right. Horrible experience and the manager on duty should NOT be a manager.

Atmosphere: 1

Food: 1

Service: 1

Wayne Hale

People working were great ? I noticed corporate cuts in smaller straws, napkins not openly available, no trash cans in restrooms, and only 1 handicapped parking space.

Atmosphere: 5

Food: 5

Service: 5

Gab Mod

Everything overall is great and with the app it saves a good budget, but sometimes at midnight it gets a little stuck so that makes like an hour wait, besides, all good.

Atmosphere: 5

Food: 5

Service: 4

Eric Stewart

They only care about the drive through avoid inside at all costs you will wait for every car to be

Atmosphere: 1

Food: 3

Service: 1

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