Moe's Southwest Grill

5311 Brandywine Pkwy, Wilmington
(302) 478-8002

Recent Reviews

Alicia Bowman

The food is excellent. Nice and fresh the guacamole was fire. Best Mexican restaurant hands down. Only had delivery havent experienced the customer service yet, but from how the food tastes, i would expect the customer service to

Food: 5

Service: 5

Kyle Caskie

The individual that handled my food was rude and did not listen to a word I said. I ordered two entrees, and only given one bag of chips. When I asked for the second bag, he told me there was two entrees worth of chips in the one bag. The bag contained a half entrees worth of crushed

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Bowl

Darlene Hawkins

I always like to walk in this and hear them say ... "Welcome to Moe's"The food is always good and the Associates are always courteous.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bowl

Lew A

Dirtiest Moes I’ve ever been to. Place is gross in every area compared to other Moes that seemed

Atmosphere: 1

Food: 3

Service: 2

Maren Billy

I usually love Moes but todays visit left a lot to be desired. Came in and no employees were behind the counter. No welcome to Moes today! Chips were stale, lettuce was a day old or just an old head browning on the edges and a little wilted. Also rice seasoning was in clumps leading to over salty pockets.In addition no salsa was out and no lemonade. There was also no music playing.Seems like the employees were bored and hung out in the back for the entire time we ate.I don’t think I’ll come back here anytime soon.

Atmosphere: 2

Food: 2

Service: 1

Quintect

The staff all hate their jobs, so monotone and sad, the girl making my food sprinkled on like 3 onions lol. Food was good though.

Atmosphere: 1

Food: 4

Service: 2

Recommended dishes: Burrito, Moe

Dottie Skocic

Decent amount of food, too spicy for me. It was our first time

Atmosphere: 3

Food: 3

Service: 2

Stretch

Came in for lunch today. They have music blaring out from a JBL speaker so we can't even hear what the employee is saying and we have to yell our order back. Also no hair net, Bev/salsa area is a mess, and Starbucks coffee is in the prep station. Place needs stronger leadership or better employees. Coming from a guy who loves Moe's this was disappointing to see.

Atmosphere: 3

Food: 4

Service: 1

Bob Abrams

Great specials. BOGO burritos today was a great reason to come and eat. And Moe Mondays is great, and the rewards program helps out.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Homewrecker Burrito, Burrito, Three Tacos, Homewrecker Bowl

Ronson Smith

The food wasn't as good as it used to be, it was very disappointing. For what we paid, we won't be going back.

Atmosphere: 4

Food: 2

Service: 5

Zoe R

Used to love this Moe’s but the last experience was extremely disappointing. The restaurant was in a state of disarray and there were fruit flies all over the walls. Had planned on dining in, but the flies were such a turn off that we just left. The food tasted fine, but the cleanliness of the restaurant had me concerned, won’t be returning to this location.

Rob Spisak

This pains me, I loved this place! Their fall from grace is unprecedented!

Spanky from bklyn

Poor customer service, dirty floor's, burned chips, more veggies than meat but higher prices this is the new norm when it comes to fast food

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Three Tacos

S. E.

Updating this review after ordering today. Terrible, our experience was absolutely terrible and it's a shame cause they did have really good food for the price. Their nachos aren't nachos anymore, they put a drizzle of queso on them and call it a day. You can tell the employees dont want to work, they complain to each other in front of customers. The soda machine was out of syrup, the manager said in front of a line of customers that "they're just gonna have to deal with the soda machine being down, tell them to drink tea." So sad to see a place go down hill like this.

Ankur Jain

The place was dirty and poorly managed. The food quality matched nowhere to what I have seen at many other Moe's SW grills. May be staffing issues. Scope to improve a lot - both food, service & atmosphere.

Atmosphere: 1

Food: 3

Service: 3

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