Starbuck

3140 Kirkwood Hwy, Wilmington
(302) 485-4437

Recent Reviews

Jaxson Cummins

My sister works here and makes the best

Atmosphere: 5

Food: 5

Service: 5

Cora_ DC

Horrible atmosphere, the employees were out of it and very slow today. I went there at 6:35pm when I had to go to work and used my time thinking I was gonna get good Starbucks when I didn’t. They had nothing to eat and the both employees were just toasting in the oven for their own selves and getting their own drinks instead of helping me, and the girl working there was extremely slow and responding slow as well. She looked out of it or something. Her other partner was doing what ever he wanted and putting startbucks food on the oven and they lied to me saying they didn’t have anything when they clearly did,and not helping at all. Not coming here again for a long time. And the drink that I ordered the new lavender latte cold drinking was made horrible, had no taste. Waist of time.

Atmosphere: 1

Food: 1

Service: 1

BillsBrowne

I ordered a venti cappuccino and literally half was foam. Waste of time waste of money. Do better Starbucks and hire competent staff. 930 Sunday morning.

Atmosphere: 1

Food: 2

Service: 2

T

The drip coffee has gone down hill, it’s like drinking water.

Jessica Arce

They close early and didn’t update the hours.

Service: 1

Kat Steele

Listen… Kevin, the barista here, is a breath of fresh air. He’s amazing, always so kind and so welcoming. I didn’t know what I wanted today. I told him what I liked and he made me something based off my tastes.He slayed it. I wish I knew what this is I’m drinking but it’s amazing. Great service, friendly faces. Do yourself a favor and go to this Starbucks instead of the one by aldi if you live close. It’s worth the trip in. He made my day :)

Atmosphere: 5

Food: 5

Service: 5

Aliyah Graham

Recently went to the drive thru on the weekend and ordered something I usually order at any Starbucks drive through and was told I had to come inside. When I expressed that I usually order through the drive thru the person taking orders said well that person wasn't doing their job right. I proceeded with ordering something else drive thru friendly and they then cut me off to say they didn't have anymore oatmilk so I said ok thank you I will just leave and they laughed and said SEE YA !! This interaction was very unprofessional and lacked common customer service standards I will not be returning to this location

Service: 1

Ly. Butcher

Toasting the wonderful Sam, the kind & competent Barista who ALWAYS makes my Iced Shaken Brown Oat Espresso Cup Milk Syrup Exhausting Coffee Name [WHY, Sbux??!] absolutely perfectly! I've never once had less than great customer at this Target counter, but she's amazing by herself. Thanks for helping a girl live to fight another day, Sam.

Food: 5

Service: 5

S F

Store is ALWAYS CLOSED BEFORE 10:00PM. Need to change Business hours if not going to be open. DON’T waste your gas and come here after 6:00pm STORE WILL BE CLOSED

Lucky ladee

Excellent customer service from the employees Mark & Ryan❗️keep up the great work at making customers smile..

Cara Toomey

This store has really gone downhill. I have been going to this store for several months, every day. I am not sure what happened, and I don't blame the staff. They are always very nice and cordial, but you can tell they are exhausted. I blame the leadership. Here's why I chose to write a review. I visited the store twice this week and both times waited upwards of 45 minutes for my coffee, which is absolutely absurd. Also, they never have enough supplies to fulfill requests, especially those who need dairy-free options.Why does the app not tell you when your ticket has been printed? It would be a great feature. Also, if I had picked that I was picking up in the car line, would I have waited 45 minutes? Probably not. Lastly, with as many drinks on the counter during this time frame, you would think someone behind the counter would have read out all of the names thus far to avoid those waiting from trying to see if theres was actually ready.Shame on the manager and regional manager for being inept and out of touch with what is going on at this store.

Mary Straub

Why can’t these employees understand a green tea with NOTHING else in it? Always wanting to add lemonade or water. Read the GD order that I said!

Sean Stellar

Fast serviceTakeout: Yes

Pam Downey

Disrespectful.

Patty Puszkarczuk

Had the best drink! My favorite Starbucks. Staff is great especially Alexis!!!

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