400 Celebration Pl, Celebration
Very nice hospital great staff
This facility has THE Worst parking situation ever. 10 minutes looking for a parking space. Valet says they're full. Yet they have tons of empty spots in their massive blocked off areas all around the campus. The valet parking takes up the front 20% of all parking. Constructions vehicles and workers cars take up another fifth of the available parking spots. It's absolutely terrible.
Hospital staff is great. Place is beautiful, resembling Disney. To get something to eat though......overpriced crappy food (at least bottled water is 45 cents).
I came in complaining of severe lower back pain and side pain. I had 4 days I had not been able to keep anything down throwing up everything or using the bathroom. I was put in a room and given meds for pain. All of a sudden they came got me and put me in a room with recliners with a bunch of other patients for no apparent reasons. They were telling me ten minutes ago that they want to admit me and now all of a sudden they stuck me in a room on a recliner without warning. I have never been to a more unprofessional hospital in my life. I'm unsure why or what the typical practices are but if you have a sick patient and you have no idea what's wrong with them I don't think sitting them in a room after administering narcotics is the right way of doing things. Wanted to add I came here again being that it's closer to my home and I was sick. Again the same crap with the recliner. They gave me a dose of meds and within 20 mins move me to the observation room. I was holding on to the walls walking down the hallway. Oh and the the cafeteria food is horrific.
The most wonderful hospital I’ve ever been to and I’ve been in a lot. Very clean and a compassionate, caring staff. It’s an all around beautiful hospital. I wouldn’t choose to go anywhere else. They provide excellent expert patient care in and extremely efficient manner. Staff very professional and also caring and friendly, treating this patient with dignity, compassion, and respect. I’m an RN myself so have very high standards and it was my pleasure to be a patient here. Thank you for taking such good care of me!
Bedside manners are amazing Clean, efficient, and they communicate clearly each step they take. They dont make it feel like its all about money. They create a warm atmosphere. They deserve 10 stars!!!!!!
Excellent care at this ER. I was in a car accident, and within seconds I was being seen by a triage nurse. She sent me to the waiting room and I didn't even finish writing my name on the forms when I was called back to be seen. I was met by another nurse and a doctor right away and then taken to have X-rays. I had to wait 10 minutes for those, and that was the longest I waiting for anything. The nurses and doctors were extremely nice and professional. Within one hour I received all the care I needed and was sent on my way with a prescription. The only complaint, was the form for a car accident situation was a little confusing- but they gave me 5 days to call back with the information I didn't have on had at the time. If you're not bleeding out, I would make the drive over here to be seen because you won't spend hours in a waiting room!
I was in Orlando on a family vacation and injured my feet requiring a visit to the emergency room. Luckily this hospital was close to the resort we were staying at. As a father with two small children, I'm all too familiar how most emergency rooms function. All that I thought that I knew about emergency rooms went out of the window upon visiting this hospital. The speed and efficiency were the first things that stood out. It was 4 minutes from the time that I walked in to me being brought to the room to be seen by a doctor. That time included giving me paperwork to fill out and checking my vitals. I hadn't even started to fill out the paperwork when the first nurse came in. The doctor was in shortly after her. After explaining what had happened, they wrapped my feet in bandages and gave me extra dressings to get me home in Atlanta. I wish that we had this hospital in Atlanta as Orlando is a long commute. Thanks for the awesome service!
I was on vacation to Disneyworld when I got sick. I ended up at the ER and from there was admitted with 2 very serious and deadly blood infections. Everyone I came into contact with was very nice, professional, and very caring. The dr's that were assigned to me saved my life! If I'm ever in Florida again and get sick I will definitely come back to this hospital. I cant say enough good things about this hospital. They were AMAZING!
I loved this hospital. Not only beautiful but even the staff loved working there.
I had to have surgery and it's never fun but I can honestly say this hospital was one of the best experiences I've ever had. They were great from preop to calling to check on me after discharge. The place is beautiful. The rooms are spacious and updated and new. Everyone is so polite and caring. The preop staff were wonderful. The surgery staff were wonderful. And all the doctors, nurses, and staff during my stay were absolutely wonderful. I can honestly say there is nothing I would change about my stay and the next time I have my choice I will return to this hospital for their great care
Showed up in serious respiratory distress. Security parked my car for me and nurses took me back immediately, no messing around. Absolutely great. They genuinely care about you. Ask you if you feel good enough to go home instead of forcing you to stay. Quick and attentive. My nurse Caitin was the sweetest. Would definitely come back here!!
Worst hospital experience I have ever had. Was brought in from a Disney hotel after aspirating water and a possible seizure. Paramedics were great. The ER was pretty good, and the nurses were pleasant. It wasn't until admission to an overnight room did things go bad. With a possible seizure, there is a protocol that should be followed. A CT scan was done right away, with some abnormalities it required a follow up MRI. I did not receive that MRI for 24 hours!!!!! If there was brain swelling or a abnormal CT, I could have had another seizure or stroke. There would have been grounds for a lawsuit (which may still be an option). They kept me for two nights, basically waiting for one MRI to be read. They would not let us communicate with the doctor, they would not call or communicate with my out of state care team, and they failed to send my results to my doctors. They kept bringing me food that I did not order, or request. I had no choice in what I ate. It wasn't until my wife and mother cried and pleaded with the nurse to get the doctor and let us out that we saw any movement from them. Turned out the MRI was read at 10:00 in the night, and I was still being held until the doctor saw me in person almost 16 hours later after being told I would be one of the first visits in the morning. The nurses were fine, but every other thing was just a headache, obstacle, or just felt like they wanted to keep me there as long as possible. In the end....."we don't know what happened". Thanks. Thousands of dollars for unwanted meals and a lame diagnosis. Will likely call Disney to let them know of their practices and the horrible experience. Hopefully if you are injured you can avoid being taken to this hospital. Also posted to google reviews. The sent a nice automated response to contact them via email......I did......no response back.
Worst hospital experience I have ever had. Was brought in from a Disney hotel after aspirating water and a possible seizure. Paramedics were great. The ER was pretty good, and the nurses were pleasant. It wasn’t until admission to an overnight room did things go bad. With a possible seizure, there is a protocol that should be followed. A CT scan was done right away, with some abnormalities it required a follow up MRI. I did not receive that MRI for 24 hours!!!!! If there was brain swelling or a abnormal CT, I could have had another seizure or stroke. There would have been grounds for a lawsuit (which may still be an option). They kept me for two nights, basically waiting for one MRI to be read. They would not let us communicate with the doctor, they would not call or communicate with my out of state care team, and they failed to send my results to my doctors. They kept bringing me food that I did not order, or request. I had no choice in what I ate. It wasn’t until my wife and mother cried and pleaded with the nurse to get the doctor and let us out that we saw any movement from them. Turned out the MRI was read at 10:00 in the night, and I was still being held until the doctor saw me in person almost 16 hours later after being told I would be one of the first visits in the morning. The nurses were fine, but every other thing was just a headache, obstacle, or just felt like they wanted to keep me there as long as possible. In the end.....”we don’t know what happened”. Thanks. Thousands of dollars for unwanted meals and a lame diagnosis.
My wife had to get an endoscopy so she had an appointment at 1:20pm and it didn't start until around 3pm! I was starving thought I was going to pass out lol. The hospital is very clean and BIG. I stopped by the pharmacy they have at the front and it was good customer service. They also have free valet parking. My advice: if you are going for a procedure bring some snacks with you because they don't start on time.
Once the jewel of the FL Hosp chain, this hosp has certainly dissipated. Under the new AdventHealth, the hosp is in disrepair, unclean, short staffed to an extreme across the board, very few well educated & trained nursing staffers & inexperienced ER doctors. Why wd a highly qualified & competint ER doc dismiss a chronically ill patient, with cong heart failure, a pacenaker, & pneumonia fm ER in less than 24 hrs? Day 1: Emerg. rm ETA Mon 2/11/19 2:00 p.m. pm only 1 intake specialist @ ER. Patient has dif breathing. Inform staff of cong heart failure & pacemaker in the chest. Nurse G enters to tk blood & urine, slaming cabinents, doors & equip trays, tossing equip like a baseball player, so rough w/patient that patient cries out in pain 8x's. However, patient does not identify herself as a retired nurse. Patient asks nurse G to place the needle in a specific area that allows free elbow movement. Nurse G Ignores patient wishes & blows a vein. 30 min. ER doc enters, looks very young & very inexperienced. I am nervous, because he looks & acts lk a UF frat boy. Doc's demeanor & responses to basic querries clearly indicates lack of experience & maturity....33 yo....has 4 kids. Oh no, I've got a bad bad feeling. I ask my sister if I cd tk her to another hosp. rt now. Nurse G reenters gets angry & stabs patient w/needle. Patient asks for new nurse but staff gets defiant, verbally abusive, agitated, & close ranks regarding this basil request. The head nurse on duty enters rm lk a storm trooper on speed & clears the rm to interigate the patient alone. New nurse enters & he does an outstanding job. Lvs patient comfy & laughing. Patient shows that her vein was blown by rough treatment by Nurse G. By 7:50 pm, a nurse informs patient she has pneumonia. No dr in site. Day 2: ETA 12:30 pm 2/12/19 Patient has bn moved fm ER to fast track during the a.m. & placed in a closet sz observ rm. Rm is so sm it gives patient panic attacks. No one cares....we're full. You actually have to move the wheel tray to open/close the door. There is no visible monitoring equip. connected to the patient. My Sister died at 8 p.m. alone in her rm. My 24yr old nephew is her legal & this is used by AdventHealth to block responding to her 57 yo sister's questions abt her death. Lack of quality care hiding behind privacy policies is nothing new. Perhaps AdventHealth should follow its on moto. But it appears the corp is more concerned abt expansion which = $$$,$$$ than patient care. Fyi...The employees use excessive amts of perfums & colognes to mask their smoking--cleaners, custodians, nurses, etc. at most AdventHealth fac. in the Central FL area...not just this location. Ck my reviews....
Hands down THE BEST ER staff I have EVER met! Took my 2 year old there to get stitches and they went above and beyond taking care of him! So polite and sweet, they accommodated us and made sure he was happy and comfortable from the minute we walked in and especially after his stitches!
My wife had to go on Friday because she was not feeling well. Since she is pregnant they made her first go to the delivery and labor area to check if the issue was not coming from her pregnancy and that they baby was ok. Nurses there were fantastic and took great care of her. Since the problem had nothing to do with the pregnancy they took her to the ER. OMG! what an awful place the ER. When she first got there the lady that was checking in patients was extremely rude, then they made her go to the waiting area with 15 more people sneezing and coughing. She waited for more than 2 hours for attention. I get that you go in depending on how bad is the condition, but really? She is pregnant with 26 weeks and she had to wait for more than 2 hours around sick people ?? They didn’t even give her a mask. What makes me feel the worst is the bad attention, the personal from the ER being rude. Don’t they get that they are dealing with sick people ?? And besides, they don’t even do it for free. We have insurance and they charge everything .. so at least you people could be nicer.
I came in to emergency room on Sunday February 3 our nurse was Carlos heavy set guy with glasses. First he acted like he owned the hospital did not practice the Hippa privacy act yelled very unprofessional and named all my diseases. He couldn’t find my vein and after the second time I asked for someone else to do it I was in a great deal of pain and all the pain meds went into my skin because he never got the vein. This person Carlos needs to be reprimanded very unprofessional and I did not feel safe he flushed the needle and flushed it in my face I cannot believe I was treated like an animal by this nurse I am going to report him to the Supervisors Beware of Carlos no hair and heavy set he doesn’t belong taken care of sick people
400 Celebration Pl, Celebration, FL 34747