This place is like Panera on steroids! The most delicious food and awesome selection! The atmosphere is adorable, you'll want to eat inside. The staff is professional and quick serving. They are always happy to help. Love, love, love Newk's!
Jessica W
The food was good, although the pesto chicken sandwich is a bit dry. However, Ms. Keisha at the counter was fantastic! Super friendly, sweet and accommodating, definitely the best thing about today's lunch.
Pauline Sherris
Conveniently their registers are always down an hour prior to closing and they won't accept cash. They even go as far as to lock the doors atleast a half hour before their posted hours. What a shame because we like the salads and our schedules I guess is inconvenient to the staff
Beach Bound
The bread ? at this place is the super ? star. I always get the half and half... Half sandwich and half salad. The salad was drenched in dressing which made it difficult to finish and the sandwich was a bit dry. But i did got 20 mins before closing and maybe it was an of night. This is typically a great place. This was my first time at this location. I will give it another try.
Lisa Feroben
This was the second time I have visited this one. They were struggling with the service this day I think because of a big group that came in. Just had to continue to get things corrected. Love the food and will definitely give it another try. The first time I went it was great with no problems.
Lisa Rivera
The food is always excellent here. The staff has no clue what is or is not available. It took 20 minutes to get some of my food and didn’t get the cake. I had to go to the guy in the kitchen and ask for it. They are completely lost/confused! Also, no air conditioning here either. They didn’t have it on the last time I was there either but now that summer’s here, it isn’t manageable. I won’t be returning.
Paul H.
me and my husband has enjoyed this restaurant so much that we come back every Thursday. The customer service is very good along with the food. That is delicious. I highly recommend this place to anyone that deserves it and once a great meal.
Nancy Happynerd
I really enjoyed my salad and sandwich. A hint - don't get the full sandwich/soup combo unless you have a 2nd stomach. I liked that they had an extras bar to add condiments to your meal. My only complaint is that they are a bit pricey.Dietary restrictions: I'm diabetic and was able to find a meal.
Kathleen S
Everything you order is excellent however front facing customer service at this location could be improved. Had to relay order to cashier several times since they had their AirPods in, they could not hear me. If you are stopping in for a quick lunch during the workday, manage your time accordingly since it will take them a minute.
Jenny Campbell
I used to love this place and I do like the food. However I’m taking the time out to write a review to let the owner/managers know that this place has completely gone downhill as far service goes.We waited over an hour for our food on a recent visit. The restaurant wasn’t even busy at the time. It was absolutely ridiculous. I have to say that it’s sad to see what has happened to this location as it used to be such a great and busy restaurant.
Arrived around 8pm, was greeted with "we close at 9" instead of a "hello" or "can I take your order". Gentlemen who took our order clearly gave the impression he really didn't want to be there or give us any service.We ordered, got our food. They forgot our sides for both our orders. I ordered Newk's Q, which was always my favorite. Sadly disappointed this visit. Chicken was dry and severely overcooked. Little to no sauce on the sandwich (usually it's dripping and making a mess). Bread was about the only thing with any decent flavor.While we were finishing our food, dude who took our order was literally standing there behind us, waiting for us to finish and leave.
Bridget Loring
The service and food options were always hit or miss. Today…we found Kinnia. What a blessing to this location!!!! The food has always been delightful…but often we would be told no cake, no pizza, no salad…etc. Today Kinnia went in the back and cut the cake. Then she made us the pizza. She has amazing customer service skills (which post covid is rare). Thank you Kinnia!
Amber L.
Ok, we've been going to Newk's for awhile and it's always been delicious and a good experience.Well, not anymore. The food is still good but the service sucks and it's excuse after excuse.Example...We went in to order pizza and walked in and was told there is no pizza they were cleaned out by some sports team. Ok, I get it. Well, I text my sister I'm there does she want anything she puts in an order for pick up...guess what? You're right it's pizza. We watched them make the pizza and now I'm ready to have another discussion when I take it with us to go, however, the manager that just told us no pizza goes back there sees it and throws it out. You...cannot make this up. Ridiculous. Then I go to pick it up and there's no pizza just her salad and they charged her card. They didn't know how to do the refund and I'm like why wouldn't you call if you didn't have any pizza...oh because they did but they didn't know the manager already said no more pizza to everyone who walked in.Whatever, he gave us some meal coupons as an apology. I'm like ok whatever maybe he's new or maybe it's a bad day. But no...Another example...Walked in on a separate occasion to order pizza was advised they were all out of pizza. It was 7. Ok, I suppose even though the weekend before the same thing happened. It's a pattern at this point, the closing manager doesn't seem to want to make pizza after 7. We speak to the GM one day and she's on her last day we discussed some of the issues and of course she's apologetic but it's her last day.Now there's a new GM, talked to her last week, she needs some time to get service right...ok makes sense.ANOTHER EXAMPLE...I order 2 pizzas tonight and my pizza has no basil or grape tomatoes...I ask and the same manager that seems to always be there when there's an issue says "Oh we just got these tomatoes today and we're told we have been making them wrong and there's no basil." Ok, the website says for the Margherita...grape tomatoes and Basil. WE ALL KNOW IT'S NOT THE SAME without it.I just thought it's not even worth having another discussion with him and left. If I wanted a tomato pizza I would have just ordered that. What a joke...so annoyed.I'm not sure if he needs better resources and support or this is just the "new" Newks. Tough when the food is good if you can actually get what you order or dine in and accept you may need a couple of back up selections.
Portia W.
Wanted a quick healthy lite dinner after surgery with Family, my card stripe didn't work the cashier asked me if I had cash app and they could not punch in the numbers of my card!! I stood there asking for management who walked up and punched in my card info with no issues. Obviously the training here isn't cross training with young unknowledgeable staff who are goofing off behind the food service counter because there's minimum customers here. When you swipe a customer's card and the strip doesn't work that's not my issue to pay for the food I just ordered it's yours!!!
Tay S
Great timing on the food as they were very busy with softball girls they manage there crew very well the food was great
This place is like Panera on steroids! The most delicious food and awesome selection! The atmosphere is adorable, you'll want to eat inside. The staff is professional and quick serving. They are always happy to help. Love, love, love Newk's!
The food was good, although the pesto chicken sandwich is a bit dry. However, Ms. Keisha at the counter was fantastic! Super friendly, sweet and accommodating, definitely the best thing about today's lunch.
Conveniently their registers are always down an hour prior to closing and they won't accept cash. They even go as far as to lock the doors atleast a half hour before their posted hours. What a shame because we like the salads and our schedules I guess is inconvenient to the staff
The bread ? at this place is the super ? star. I always get the half and half... Half sandwich and half salad. The salad was drenched in dressing which made it difficult to finish and the sandwich was a bit dry. But i did got 20 mins before closing and maybe it was an of night. This is typically a great place. This was my first time at this location. I will give it another try.
This was the second time I have visited this one. They were struggling with the service this day I think because of a big group that came in. Just had to continue to get things corrected. Love the food and will definitely give it another try. The first time I went it was great with no problems.
The food is always excellent here. The staff has no clue what is or is not available. It took 20 minutes to get some of my food and didn’t get the cake. I had to go to the guy in the kitchen and ask for it. They are completely lost/confused! Also, no air conditioning here either. They didn’t have it on the last time I was there either but now that summer’s here, it isn’t manageable. I won’t be returning.
me and my husband has enjoyed this restaurant so much that we come back every Thursday. The customer service is very good along with the food. That is delicious. I highly recommend this place to anyone that deserves it and once a great meal.
I really enjoyed my salad and sandwich. A hint - don't get the full sandwich/soup combo unless you have a 2nd stomach. I liked that they had an extras bar to add condiments to your meal. My only complaint is that they are a bit pricey.Dietary restrictions: I'm diabetic and was able to find a meal.
Everything you order is excellent however front facing customer service at this location could be improved. Had to relay order to cashier several times since they had their AirPods in, they could not hear me. If you are stopping in for a quick lunch during the workday, manage your time accordingly since it will take them a minute.
I used to love this place and I do like the food. However I’m taking the time out to write a review to let the owner/managers know that this place has completely gone downhill as far service goes.We waited over an hour for our food on a recent visit. The restaurant wasn’t even busy at the time. It was absolutely ridiculous. I have to say that it’s sad to see what has happened to this location as it used to be such a great and busy restaurant.
Restaurantji Recommends
Arrived around 8pm, was greeted with "we close at 9" instead of a "hello" or "can I take your order". Gentlemen who took our order clearly gave the impression he really didn't want to be there or give us any service.We ordered, got our food. They forgot our sides for both our orders. I ordered Newk's Q, which was always my favorite. Sadly disappointed this visit. Chicken was dry and severely overcooked. Little to no sauce on the sandwich (usually it's dripping and making a mess). Bread was about the only thing with any decent flavor.While we were finishing our food, dude who took our order was literally standing there behind us, waiting for us to finish and leave.
The service and food options were always hit or miss. Today…we found Kinnia. What a blessing to this location!!!! The food has always been delightful…but often we would be told no cake, no pizza, no salad…etc. Today Kinnia went in the back and cut the cake. Then she made us the pizza. She has amazing customer service skills (which post covid is rare). Thank you Kinnia!
Ok, we've been going to Newk's for awhile and it's always been delicious and a good experience.Well, not anymore. The food is still good but the service sucks and it's excuse after excuse.Example...We went in to order pizza and walked in and was told there is no pizza they were cleaned out by some sports team. Ok, I get it. Well, I text my sister I'm there does she want anything she puts in an order for pick up...guess what? You're right it's pizza. We watched them make the pizza and now I'm ready to have another discussion when I take it with us to go, however, the manager that just told us no pizza goes back there sees it and throws it out. You...cannot make this up. Ridiculous. Then I go to pick it up and there's no pizza just her salad and they charged her card. They didn't know how to do the refund and I'm like why wouldn't you call if you didn't have any pizza...oh because they did but they didn't know the manager already said no more pizza to everyone who walked in.Whatever, he gave us some meal coupons as an apology. I'm like ok whatever maybe he's new or maybe it's a bad day. But no...Another example...Walked in on a separate occasion to order pizza was advised they were all out of pizza. It was 7. Ok, I suppose even though the weekend before the same thing happened. It's a pattern at this point, the closing manager doesn't seem to want to make pizza after 7. We speak to the GM one day and she's on her last day we discussed some of the issues and of course she's apologetic but it's her last day.Now there's a new GM, talked to her last week, she needs some time to get service right...ok makes sense.ANOTHER EXAMPLE...I order 2 pizzas tonight and my pizza has no basil or grape tomatoes...I ask and the same manager that seems to always be there when there's an issue says "Oh we just got these tomatoes today and we're told we have been making them wrong and there's no basil." Ok, the website says for the Margherita...grape tomatoes and Basil. WE ALL KNOW IT'S NOT THE SAME without it.I just thought it's not even worth having another discussion with him and left. If I wanted a tomato pizza I would have just ordered that. What a joke...so annoyed.I'm not sure if he needs better resources and support or this is just the "new" Newks. Tough when the food is good if you can actually get what you order or dine in and accept you may need a couple of back up selections.
Wanted a quick healthy lite dinner after surgery with Family, my card stripe didn't work the cashier asked me if I had cash app and they could not punch in the numbers of my card!! I stood there asking for management who walked up and punched in my card info with no issues. Obviously the training here isn't cross training with young unknowledgeable staff who are goofing off behind the food service counter because there's minimum customers here. When you swipe a customer's card and the strip doesn't work that's not my issue to pay for the food I just ordered it's yours!!!
Great timing on the food as they were very busy with softball girls they manage there crew very well the food was great