Serviced everyone but us, we even had reservations but they decided to take people who came well after us. Never even asked us our names. I will never do business with this franchise.
Service: 1
Andrew Pelski
Don't waste your time at this place. Absolute horrific service and the food is just mediocre.
Atmosphere: 2
Food: 3
Service: 1
Donica Antonino
Food on point. Our server Z was friendly, professional, and attentive. The bonfire was perfect for 3 adults.
Friendly staff, Good food, good portions, and reasonably priced ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Smoked Wings
Valerie Miklavic
Service was great and food was delicious.
Atmosphere: 3
Food: 4
Service: 4
Paul Reichert
FOOD was excellent and our server "C" was so good to us...thank you for the great service...see you soon!!
Atmosphere: 5
Food: 5
Service: 5
David Zee
Enjoyed the food. Service was hap hazard. although, she DID have some large tables * were only a 4 top. The other issue was the Fire ? pot that was served at a take next to us. The smoke was overwhelming & made 2 of our party actuality start choking. Not a great choice for a restaurant.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Baby Back Ribs 1 Favorite, Baby Back Ribs
Brittany Davidson
I cannot speak much on the food but the customer service I experienced was terrible. I ordered my dinner elsewhere and I put in an order for donuts for dessert. I put in my order with them at 9:00pm, after my husband picked up our dinner he went to pick up the donuts and arrived at 9:15. They told him they are working on it right now. By 9:30 they were still not ready and they just kept telling him it was coming. Finally at 9:40 I called the restaurant to ask about my order and figure out why it was taking 40 minutes for some donuts. The women in the phone said nothing and just put my on hold. She then picked up and said “I just checked they will aren’t ready like I told your husband”. At this point I asked to speak to a manager When I asked what his name was, he was hesitant to give it to me and then when I explained my situation, he said, I’m sorry I don’t know why it took so long. They seem to be ready right now and he did offer me a refund which was why I’m giving this two stars.. By the time I actually got the donuts they were warm and soggy, but definitely didn’t taste like fresh donuts that took 40 minutes. I’m thoroughly disappointed in this locations, customer service and would deter me from actually eating here in the future. It could just be an off situation for them so take this with a grain of salt.
Service: 1
Guido Tebano
Pretty nice food. Bad service. Forgot the drinks and charged us for itVery
The service from our bartender Devon was excellent. My girlfriend and I were so impressed by how sweet he was and the excellent care despite us coming in so late at night (11:30). He made it so we have to come
Service: 5
John Peterson
We were disappointed. I got the large nachos and they were so dry I could hardly eat them. I was with a group so service did the best they could I guess.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Loaded Nachos
Carl Kuehling
Visited with 12 friends. Food and service was great.
Atmosphere: 5
Food: 5
Service: 5
Andrew M.
I'd rather give 2.5, but it won't let that review and I think the lower end is appropriate right now. I've had some decent meals from here, but today was seriously mediocre. The wings were dry and the chicken I got with the 3 favorites was cafeteria quality. It's like there is no quality control anymore. Also, they forgot to include the honey pecan butter with the cornbread. Inexcusable. My girlfriend says she's not deranged, and won't eat that dry.
Daniel R.
I think it's fair to rate this restaurant at average. I don't think it's a restaurant that should be a vegetarian's first pick as 90% of the menu isn't for us. I had the vegetable burger. It was a bit skimpy and I noticed that it didn't have the swiss cheese that I had asked on it. Highlights here were the mashed potatoes and the cole slaw. I also enjoyed their tea. My dining friend liked the ribs that he ordered. Service was above average, didn't have to ask for anything and the waiter came around from time to time. Potato wedges are also quite tasty. Located right off of Federal Highway and 65th street and usually has plenty of parking (entrance is on the south side of the building) They have a bar area and keep on the look out for specials.
Serviced everyone but us, we even had reservations but they decided to take people who came well after us. Never even asked us our names. I will never do business with this franchise.
Service: 1
Don't waste your time at this place. Absolute horrific service and the food is just mediocre.
Atmosphere: 2
Food: 3
Service: 1
Food on point. Our server Z was friendly, professional, and attentive. The bonfire was perfect for 3 adults.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles, Smoked Wings, Wings
Z was a great server. An awesome young man.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, Good food, good portions, and reasonably priced ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wings, Smoked Wings
Service was great and food was delicious.
Atmosphere: 3
Food: 4
Service: 4
FOOD was excellent and our server "C" was so good to us...thank you for the great service...see you soon!!
Atmosphere: 5
Food: 5
Service: 5
Enjoyed the food. Service was hap hazard. although, she DID have some large tables * were only a 4 top. The other issue was the Fire ? pot that was served at a take next to us. The smoke was overwhelming & made 2 of our party actuality start choking. Not a great choice for a restaurant.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Baby Back Ribs 1 Favorite, Baby Back Ribs
I cannot speak much on the food but the customer service I experienced was terrible. I ordered my dinner elsewhere and I put in an order for donuts for dessert. I put in my order with them at 9:00pm, after my husband picked up our dinner he went to pick up the donuts and arrived at 9:15. They told him they are working on it right now. By 9:30 they were still not ready and they just kept telling him it was coming. Finally at 9:40 I called the restaurant to ask about my order and figure out why it was taking 40 minutes for some donuts. The women in the phone said nothing and just put my on hold. She then picked up and said “I just checked they will aren’t ready like I told your husband”. At this point I asked to speak to a manager When I asked what his name was, he was hesitant to give it to me and then when I explained my situation, he said, I’m sorry I don’t know why it took so long. They seem to be ready right now and he did offer me a refund which was why I’m giving this two stars.. By the time I actually got the donuts they were warm and soggy, but definitely didn’t taste like fresh donuts that took 40 minutes. I’m thoroughly disappointed in this locations, customer service and would deter me from actually eating here in the future. It could just be an off situation for them so take this with a grain of salt.
Service: 1
Pretty nice food. Bad service. Forgot the drinks and charged us for itVery
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Brisket
Restaurantji Recommends
The service from our bartender Devon was excellent. My girlfriend and I were so impressed by how sweet he was and the excellent care despite us coming in so late at night (11:30). He made it so we have to come
Service: 5
We were disappointed. I got the large nachos and they were so dry I could hardly eat them. I was with a group so service did the best they could I guess.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Loaded Nachos
Visited with 12 friends. Food and service was great.
Atmosphere: 5
Food: 5
Service: 5
I'd rather give 2.5, but it won't let that review and I think the lower end is appropriate right now. I've had some decent meals from here, but today was seriously mediocre. The wings were dry and the chicken I got with the 3 favorites was cafeteria quality. It's like there is no quality control anymore. Also, they forgot to include the honey pecan butter with the cornbread. Inexcusable. My girlfriend says she's not deranged, and won't eat that dry.
I think it's fair to rate this restaurant at average. I don't think it's a restaurant that should be a vegetarian's first pick as 90% of the menu isn't for us. I had the vegetable burger. It was a bit skimpy and I noticed that it didn't have the swiss cheese that I had asked on it. Highlights here were the mashed potatoes and the cole slaw. I also enjoyed their tea. My dining friend liked the ribs that he ordered. Service was above average, didn't have to ask for anything and the waiter came around from time to time. Potato wedges are also quite tasty. Located right off of Federal Highway and 65th street and usually has plenty of parking (entrance is on the south side of the building) They have a bar area and keep on the look out for specials.