Boston Market

6483 W Newberry Rd, Gainesville
(352) 331-1519

Recent Reviews

Carie Marie

Fairly good except they could have cut the chicken in the pot pie up a little bit. It was like pulling a half a chicken leg out instead of taking an extra minute to cut the meat, they just threw it in there whole. I expect more when I pay over 8.00 for a food.

Ninja's Mama

AWFUL! Would give a negative review if allowed. First messed up my order forgot 2 items and 1 of those items being silverware. Seeing how I am in a hotel I do not have a fork or other utensils. Yes I know new law can't give them out unless you ask for them so I called soon as I placed the order. Still didn't get them or my salad. When I called store got a super nasty rude female with a very smart mouth! When I told her the problem her response was " Oh well ess your heart" and hung up. I called back to ask for a name so when I wrote this review and called CS the right person would get the attention she so desires. She refused and hung up. When I called CS I was told to go online or the guy could fill the form out for me. So he did, said I will receive a call back within 48 hours let's see if they actually do. Catering calls are recorded but didn't say all calls were. I wonder if that's because they know their employees are rude and nasty and just don't want to face it ??

JD Blair

Chicken was fresh, and hot.That was the only good thing about this meal.The size of the 1/4 meal chicken was about 3 bites,Broccoli smelled like fishMashed potatoes warm, gravy tasted like plasticCorn bread was cold,Cookie was ,ehhhDiet coke was OKAll this for $17.ooNot going back.

Debra Pfeifer

Food went cold on the tray waiting for the sandwich to be made. Staff was unfriendly. Now I remember why I haven't visited a Boston Market in 25 years and why most of them are out of business.

Shannon Sholar

I guess they were short staffed when I went in. Waited at the register for someone to come out front for a good 5 minutes. Food was great though

Carson B.

Walked in and the whole restaurant stunk. Walked out the door after only a minute inside, there was no smell of food at all. Just smelled like poor housekeeping. Steer clear!

Sawyer Roberson

Should hire based off of IQ and not diversity. Food was cold. Saw a rat in the ceiling tile that was broken. Didn’t have half of the menu. Had to explain to two different workers that with 4 people we would want 4 drinks with our 4 meals. Floors were half inch thick with stickiness. Mold on drink fountain. Left after two bites. Disgusting

Ashley Danielle

Hello, So i am usually not a complainer or a bad customer but I must write about the experience we had tonight. So we live in Gainesville, FL where there is one Boston market. We have 3 kids at home so we went for a family meal for 5 which is $44. Our total was $62. The meal came with 1.5 chickens and 5 "larger sides." The sides were half filled and I came home and immediately made greenbeans as there most definitely wasn't enough for a "family " I myself for a grilled 12 piece nugget meal for an adduonal $11. The sides were gross, the spinach which I had raved about was salty and hard to eat. The best part about the entire meal was the canned green beans I added and the corn bread. Absolutely disgraceful. The nugget are a whole other level. They were absolutely unable yo be eaten. The were burned, hard and I litterally fed them to my dogs. The staff, acted as though we were a bother to them. The only one with a smile was the man Elijah who refilled the Mac and cheese. The man making the chicken acted like 12 nuggets was a terrible request and that we were putting him out. I'm so disappointed and disgusted by this experience that I am actually writing about it which I have NEVER done. Usually I chalk things up to a lesson learned and never return. However, someone should know that food quality is better at the wendys down the road, the staff don't care at all and there is a reason the parking lot of a once full dining option is left empty. Have a good night.

Sandie Holbert

Food was ok service was not. After looking at my receipt I noticed they charged an additional .50 for each side. Definitely not the quality or quantity it used to be.

brian curtis

It's the 7th of July,I'm from Boston and live in Gainesville , they're no longer from Boston, they no longer sell turkey, shame shame shame, I've been at loyal customer for many years, I'm not going back there again Call mashame shame

Dylan Maiani

Good food, good prices. It was very slow, but the food was still fresh and tasted good. Also had friendly employees!

1 2

Kinda terrible, turkey looked and tasted like canned chicken. The chicken was dried out and seemed to be leftovers from the day before. Don’t wast your time or money here try Popeyes.

Matthew Collmar

Good to see they hire at 14. Was stunned to see a young freshman with that drive to accomplish his goals. I support a company that looks out for our youth.

Ronnie Grant Jr.

I will NEVER order from this restaurant again! I door dashed an order and instead of getting my food I got a Boston market bag full of plastic spoons, fork's, knives and napkins! I waited 2 hours for NOTHING. I called the restaurant and told them what happened and they offered me nothing for the inconvenience! #NEVERAGAIN

Arkham

Not going to lie, this popped up in my locations history but I never actually went inside lol. I was there to meet a friend to pick up some snakes from her in the Parking lot lmao. But just for the hospitality I figured here's a 5 star review for you guys.

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