Dunkin'

6200 NW 23rd St, Gainesville
(352) 301-7495

Recent Reviews

Andrew Coonrod

Staff has always been super nice, coffee is

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Dragon Aquarius

They don’t know how to make coffee. Every time I’m there, I don’t get sugar in my coffee.

Jonathon Nichols

They only care about serving the drive through. If you walk in you they don’t care to serve you.

Atmosphere: 2

Food: 3

Service: 1

Kieran Neilson

Caught them in the middle of a rush today. The girl taking the order was pretty new and I’ll excuse the fact that she didn’t know the menu well. The manager was very loud and obviously frustrated. She called out my order and when I didn’t immediately stand up, she just said it again louder. It was not a kind raising of the voice, she sounded almost mean, and that contributed to the sub par atmosphere. My nitro cold brew didn’t have ice (I’m pretty sure it should). The sandwhich wrap was done sloppily. No napkins were stocked in the lobby, which had a good outward appearance but needs to be swept and wiped down as I write this.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Egg and Cheese

Melanie Bunch

Chicken bacon croissant every single visit. They are so yummy. Hash browns are always burnt and not so yummy.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Croissant, Wake-Up Wrap - Sausage Egg and Cheese, Chicken Croissant, Donuts

Jordona Johnson

Poor customer service, takes forever to get served, and never has any donuts in stock.

Atmosphere: 1

Food: 1

Service: 1

Max M.

Coffee was perfect. Sandwich was well done as per usual. Apparently this location doesn't have public WiFi like the other locations I frequent.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Bagels

Renee Anderson

They take forever and still get the order wrong. Almost every time I go there. Rude staff.

Atmosphere: 1

Food: 1

Service: 1

Vey 8

Whoever open that store at 6AM on July 23, 2023 needs to be fired ASAP! Very rude & disrespectful. That's my second time dealing with that specific employee through the drive through, and it's very unacceptable.

Service: 1

KOOMAR

Super slow service and there are 5 cars lined up in drive thru at 7.50amAnd they did not put cream in my coffeeClearly looks like short on staff IMHO

Service: 2

John

Didn't give me a senior discount even though I asked for one, cashier said "Okay," but didn't do it. Then the manager made up for it by giving me a few expired coupons.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Sourdough Breakfast Sandwich

Spike Morbid

Order for breakfast wrap was ice cold. Phone number for location no longer in service.

Atmosphere: 2

Food: 2

Service: 4

Mark W.

Maybe you should learn how to do customer service. Normal Gainesville no teeth having,methhead working a job they shouldn't be. Card reader was gone and couldn't take cash over 20, OK. How bout telling people they can order on the app and pay, ya bunch of lazy turds. Getting rude with customers, normal Gainesville customer service.

chase

im a diabetic and my sugar was dropping fast and they immediately helped me out. amazing people and service<33

Atmosphere: 3

Food: 3

Service: 5

Kevin Murphy

A great breakfast sandwichThank you to the wonderful people that want you have great day

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

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