HCA Florida North Florida Hospital

6500 W Newberry Rd, Gainesville
(352) 333-4000

Recent Reviews

Jim Lilly

It appears that there is urine and blood on the bathroom floor, and the beds have not been made properly. In my opinion, it seems like the manager of this hospital may require professional assistance. The quality of the hospital is terrible, and to add to that, the food tastes like trash. I am not sure why we are required to give a rating if we are just going to leave negative reviews. It would be great if Google could take care of this issue.

Elizabeth Collins

My father was airlifted there 2 days ago. I am in Texas and I spent 1.5 hrs on the phone, on hold, hung up on,transferred ,places on hold again, hung up on to only find out nothing. I had to call back. Dr has yet to call me. My 88 yo father laid in his bowel movement. My niece and I are both nurses, my father has been a hospital administrator. My father is a veteran. He deserves better. Do better. Very poor patient care, family care. Especially when one is over a 1000 miles away and father was airlifted in.

Jordan Morgan

My family has been going to, what was NFRMC, for 30+ years and ALWAYS had exceptional service!! Ever since HCA bought NF everything has changed, for the worse. Service, what service! No more car service. The main doors are now closed at a very early time so if you want to see family you have to get back in your car, drive to the other side of the hospital, go through the woman's center, and then walk back to the other side of the hospital. The cafeteria is now privately owned and the tables and floors are always nasty. Literally, 14 people sitting outside the ER because, why?! Sick people laying on the FLOOR! What is going on?!!! It is SUCH A SHAME! We first thought this was only a one, two, four time thing but my family seems to always have medical issues so we're always in and out. This has now been going on for a little over 2 years and it's only gotten worse. And when you talk to people who've been in Gainesville and has experienced the old NF we're all in agreement. As a family, we've all decided we will be moving everything over to shands. Which is not what we desire but we do desire and deserve great health care which NF, now HCA, cannot, will not provide! We work our buttons off to ensure we can have great health insurance. HCA doesnt care. I/we/all of Gainesville miss the days of NFRMC where if you have good health insurance you are afforded great Healthcare in return. HCA does not offer that.

Braxton

My 90 year old Grandfather sat out in the waiting room of the ER from 7am until 5pm. He had COVID and was so weak he couldn’t even get out of the wheelchair without 2 person assistance, not to mention while being short of breath. He had an IV placed, labs drawn, CT, and was admitted all from the waiting room. They’d pull him back, complete a few tasks, and then send him back out into the waiting room to suffer being in an overcrowded waiting room. I have never seen a patient be admitted from the waiting room, much less a 90 y/o with COVID. There was a severe lack in triage and prioritization.Then when we got to the room upstairs around 5pm he didn’t see a RN or staff member until past 7pm when night shift came in. He sat in the room without vitals assessed or even eyes put on him for over 2 hours.

Terri GOMEZ

I am supposed to be moving to that area very soon and am now having very serious second thoughts. Upon reading the reviews I thought it best I talk to some people that live in the area. I have a lot of serious health issues that require medical care and now I'm scared ifI move there I might end up dying in a hallway or ignored. Please do something to fix this hospital. Who can we report this to so they have no choice but to fix it or close down???

Verna Bennett

We have been here since noon it is now 11:35 and still waiting I have never experienced such a messed up ERChanges need to be madeThere is a 89 yr old person that can barely hold her upWhat a shame

Joseph Arthur

Doctors are pretty good but for goodness sake wait times and scheduled appointments are a JOKE! Expect to be waiting for anything for hours so do not plan to do anything on days you go here.

steve ward

If you have a day you want to just sit around and waste go to the North Florida ER my was wife having chest pains and shortness of breath we arrived at 9 AM numerous test done on my wife it’s now 5PM still have not seen a Doctor.You will be confined to the waiting room until they either put you in a room or release you This ER is not that busy today. There is no sense in this at all As I write this review at least 6 other ppl are complaining of this outrageous waits times 7 ppl have left due to the wait Don’t waste your time coming here

Jen Adams

Super nice and helpful

Ruthie Wheat

Blessed Beyond Measure.I cannot express the excellence of the staff on the oncology floor at this hospital Even the transport guy.?The head nurses care as if we were their own!They encouraged us with hope and inspiration as well as all their staff who went above and beyond.The love and care they have between all the staff was remarkable.Even those who cleaned the rooms or brought food to us.My husband received not just good care but every single person we met felt like family!The team work I have never seen in any other hospital ever.They made a difficult situationNot just bearable but like my husband said it was like being with friends on a vacation.We are so blessed!The chaplain Andrea fit right in with the rest of the wonderful staff! She was like the cherry on top of a delightful Sunday!She went above and beyond she is so precious too.The light and love from all was an experience WE WILL NEVER FORGET!Thank you each and every one! ? ? ?

Sheila Hinson

I went into North Florida Regional hospital this morning in Gainesville Florida to have a pacemaker put in they took me right in everybody's doctors nurses everybody was very polite checked on me many many times to see if I needed anything if I was okay it's the best hospital around I won't go to any other hospital for any procedures except North Florida Regional hospital in Gainesville

William Carpenter

Most of the nurses are very friendly and helpful. Doctors know pretty much what they are doing. Have to say if I have to I would use them again.

Kelli Malu

On Saturday 2-17-2024, I took my husband to the HCA North Florida Emergency Room as he was having severe symptoms. It was the newly opened free standing emergency room at 4094 SW 41st Boulevard Gainesville FL.I can honestly say that my husband received the best care at this free standing emergency room. Once he checked in via the kiosk, he was immediately taken back to a room and treatment started. The staff were great and very friendly. It was a very clean environment with new diagnostics equipment. Dr. Gillette, Josh, and Aja were excellent!!! ?. Dr. Gillette listened to my husband and initiated a treatment plan that Josh and Aja carried out. We were there over two hours receiving non stop treatment and check ins from Dr. Gillette, Josh, and Aja. Once Dr. Gillette had the results from all the diagnostics, he came in and explained in detail what was going on and how the treatment plan was going to proceed. I would definitely recommend this emergency room….they are quick to assess your health situation and treat you accordingly with the best immediate care!!!! #hcanorthflorida. #emergencyroom. #gainesvillefl #SWside

Alisa Mitchell

I came to the hospital as a transfer patient from another ER via medical transport. When I arrived I was placed in a room in the ER I met some “medical guy” he was in all black scrubs very nice, however he never told me his name or title. He just briefly went over a short report from where I came from of what they believe is going on. He leaves the room as transport is preparing to leave, a lady comes in hooking me up to the monitor never said who she was but she has on scrubs. I had been there two hours and was in terrible pain I put the call light on the medical staff never answered it. My room was directly across from the nurses station. There are medical staff sitting there ignoring the light, standing at the nurses station. I cancelled my own light. Time passed I still do not know who my nurse is. She never came to my room to say my name is…. I will be your Nurse, A nice nurse walks by my room and ask are you cold I see you have your coat over you. I let her know yes and I’m in pain. She said I will let your nurse know. Fast forward still no nurse, Doctor comes in he was a non chalant jerk, he was not concerned with what led up to me arriving to the ER, and apparently didn’t receive a thorough report. I tell the doctor I’m in pain I don’t know who’s taking care of me. A nurse comes in a short while later and with pain medication and says we had more critical patients then you so that’s why no one came in. My response was who is my nurse she say Megan and herself . I said okay first off I am a medical professional and even if you had more critical patients then me that’s no excuse for any patient not to know who’s taking care of them. As a patient that is my right, and you never walk in and tell a patient who’s more critical as if their illness doesn’t matter. I immediately requested to go to Shands hospital. I had never been to Shands before I just wanted to leave. It’s unfortunate that you have unprofessional rude not patient centered individuals working in healthcare. SMH… I am so ashamed that these are the individuals that they call heroes and are working in my same profession. You never know who you’re next patient will be ! You are a representative for the hospital and it’s core values !!!

JOAN SINCLAIR

I will only go to HCA NFH because the excellent care from ER, Surgery, and hospital stays.Thank You

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HCA Florida North Florida Hospital

6500 W Newberry Rd, Gainesville, FL 32605
(352) 333-4000