Popeyes Louisiana Kitchen

5695 NW 23rd St, Gainesville
(352) 327-4335

Recent Reviews

Venussa Kassees

When I went through the drive-thru to complete one order was only allowed to order four items through the drive-thru, even though it is only 1 order a maximum of 4 items!!! With a family of 6 that is impossible ?? they are also inconsistent with this rule as some days this rule does not apply however some days it does!!! Manager was rude with poor customer service skills but window staff was polite and nice.

Atmosphere: 1

Food: 4

Service: 1

Tray Scott

Terrible service employees All have attitude was told my food would be ready in 5 minutes. Ended up waiting over 50 minutes for my food overall wouldn’t recommend.

Atmosphere: 2

Food: 3

Service: 1

JD Blair

Why Bother, leaving a review, when most all of it was BAD.We understand this is ( Fast Food )But when you can't even keep up to the other Fast-food joints in town.Then it's time to close for Good.We don't have one good thing to say,Between the old ( Fresh Flounder ) crusty bun, no pickles " as advertized" more mayo or what ever sauce then cheese. Un wiped tables, and having to wait back in line for the $4.00 in change they owed us, because the register was out.We'll stop at that.

Atmosphere: 1

Food: 1

Service: 2

Richard B

Good food but a little pricey for what you get. The dining room is damn cold.

Atmosphere: 3

Food: 5

Service: 4

Lois Lock

Enjoyed the atmosphere, the manager kept us laughing. I will most definitely visit again when I'm back in the area....Thank you Ms.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Denise Hartwell

Jennifer little was a good nice person she is for the people and she understands what she’s doing I’m really impressed by her I love her work skills and the food is always hot and fresh she is the

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Coleslaw, Mashed Potatoes

Cathy Woods

Ms. Jennifer is the best! ✅

Atmosphere: 5

Food: 5

Service: 5

Jennifer MCcray

Love this

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Coleslaw, Red Beans and Rice, Cheesecake, Spicy Bacon & Cheese Chicken Sandwich Combo, New 6pc Wings

Raven Davis

Got a 2 piece last night that had 2 breast inside of it …..ok cool I got lunch but instead I got rushed chicken that wasn’t cooked all the way . didn’t notice it until today because the other chicken seemed ok . If I could rate zero stars I would I prob unknowingly ate it last night as well ????

Atmosphere: 1

Food: 1

Service: 1

pj Monserrate

Every time I come to Popeyes no problem with other manager's and employees asking for side of garlic Parmesan sauce. I guess this one Manager was very rude to me even when I offered to pay for the sauce, idk I guess it was that time of the month or mad that she left her wig home. Our will be the last time in going over there. Now I know why there reviews suck, the attitude and does she personally hand mix all the sauce for all the Popeyes restaurants in the state, if so I understand.

Atmosphere: 1

Food: 4

Service: 1

Chris Hillman

Ordered a sandwich in the drive thru, was told it would be 6 mins. No problem. I pulled into a spot to wait. 15 mins later, no food. I went inside and the GM told me he had looked for me but couldn't find me. I was parked in the very first spot directly in front of the drive thru. The first place anyone would look if they needed to hand a sandwich to someone. I cannot fathom how anyone could mess that up. If they can't find a car in their own parking lot, what else are they getting wrong? Scary.

Cynthia Merkey

I am a regular here. The chicken nuggets are lightly breaded unlike some other places. The biscuits are always good.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Nuggets

Courson McConnell

Opens ar 10, not 8. Told me it would a 15 minute wait. I was the first customer of the day. 20 minutes later and after seeing another car go through I came back around and was told "we are behind" and the wait was due to my order having spicy chicken. Why do they not prep any spicy before they open?

Kenneth James

Price increased more than I expected.

Atmosphere: 4

Food: 5

Service: 5

Pedro Rivera

I LOVE fried chicken, and enjoy Popeyes once and a while. This day they had to fry more spicey chicken. I was told 12 minutes, after 20 I went in to check and the manager was very short with me and walked away before I had a chance to speak. Hey everyone has a bad day, we all do, just don't take it out on the customer. I still say go and enjoy this awesome chicken. It's finger li......oh wait that's you know who.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Spicy Chicken Sandwich, Coleslaw

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