7401 W 4th Ave, Hialeah
I ordered two chicken and they give me brown or burned chicken, my brother in law always brought from there because is the place close to his job, & he told me the same thing.
The workers take forever to get the food even when this place is a drive through and take out
I used to like it Always missing something stop eating there
Yesterday I ordered from the one close to my house and I got 2 side salads for each meal. Total 4. Salads were brown as hell. Today i go to a different one. Ordered the same exact thing. While the salad was a little better. They forgot my second order of chicken breast platter. Wth is going on!
The service is regularly prompt, awesome character, nice staff. I will come back again when I get in the area.
Always hot, always fresh. Enough said.
First time at this Pollo Tropical and the food seems to have been sitting for a period of time as if they prepared the meal in advance. Some pieces of the chicken was hard.
I love this pollo super fast efficient and employeesLook like they wanna be there ❤️❤️
This place is horrible . My boyfriend just bought be a tropichop for lunch and when he gave it to me they didn't even fill it up with rice and chicken it wasn't even half way which is ridiculous . Something is always wrong with my order!!!!
Spent way too long at the drive thru today with nobody in front of me. Texting is more important taking a customer's order. Horrific service and terrible attitude by the short cuban lady at the register, stay away from this PT...
Terrible experience. Did not get all I ordered and as it is drive through I just realized at home and no one answered the phone. Portions very little. I WILL NEVER GO THERE AGAIN.
The experience was discussed you needs to do all of improving and you customer service discuss. Sorry
Food was great but the waiting at the drive thru took forever
Fast an budget friendly
7401 W 4th Ave, Hialeah, FL 33014