Papa Johns Pizza

1630 Lake Trafford Rd Unit 1, Immokalee
(239) 500-7272

Recent Reviews

Big Dawg

Always slow and understaffed, you’ll probably wait an hour for 1 pizza even when you order ahead. Not worth the waste of your time & money. Terrible management & communication.

Atmosphere: 1

Food: 1

Service: 1

Misfit Builds

Ordered online at 6:45-ish pm order was to be ready between 7:16-7:26pm. I arrived at 7:22pm. It's now 7:50pm and still no food. Customer after customer coming in to pick up and same story. It's as if they're waiting for the customer to arrive before starting the order. Absolutely unacceptable. Can't rate the food as I don't have it yet, and as far as atmosphere... It's a Barron slum.... If this is a franchise, to the owner you need to do better. Maybe you need help.

Atmosphere: 1

Food: 1

Service: 1

Greta Koger

You know I'm not a real big fan of this particular store at all. Ever since Josh and his wife left that store it's just been a huge ball rolling down hill. The last order we got a gift card and my 12 year old daughter wanted to order pizza. All well and fine but when her Pizza arrived it was undercooked massively full of sauce and it was soggy. I would have never gone there if it wasn't for the fact that we had the gift card and it just went to show that the store Sucks. And I'm not the only one that has problems my landlord ordered a pizza from there last month and her pizza came here burnt. And she said never again. Maybe if they get some better people in there we might give it a try again but right now and since Josh left it's just not worth going don't lose your money go to Little Caesars they make good Pizza ?

Atmosphere: 1

Food: 3

Service: 1

Belkis Rodriguez

The truth is that the clerk who was alone talking on the phone took too long and was in no hurry whatsoever.

Atmosphere: 3

Food: 5

Service: 2

Jonas Molina vargas

they never gave us our delivery in full they use doordash delivery and they stole theso we ate pizzacall them to requestand they did not do anything obotics horribleDietary restrictions: they sold

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Pizza

Ashley Smith

I have to say at first I had a issue with my pizza delivered tonight and the door dash delivered a cold pizza called and spoke to the manager (Brittany) I was very amazing how helpful she was and offered to fix the problem at this time I was not paying again for delivery so I went in I was greeted with a friendly smiling face and she was right there ready to fix my problem and get me back home to serve dinner to my kids. I must say I have heard some horror stories about this place but if they keep staff like this I most definitely will.be back. I asked again for there names names and a young gentleman I want to say John was his name was very respectful and well mannered . It was no time before I was heading home very pleased with houle they handle the situation.,

Atmosphere: 5

Food: 5

Service: 5

Susleidy Perez Puentes

Bad Customer Service

E ra

Food poisoning.Poopoo John'sNever again.

Food: 1

Mike Segal

Pre ordered my pizzas and wings the day before and I showed up at 12pm when they were supposed to be ready for pick up was told that she was the only person working and my order was not even started. Told it will be 20 min wait.. so much for pre

Atmosphere: 1

Service: 1

TheOfficial Rbj

I placed an order online. The delivery driver left my order on the chair outside. Where animals walk across when I called the store to speak to the so-called manager she never wanted to identify herself. She was very rude and disrespectful me personally, I’d never have someone working for my business that’s as nasty as her. I had to call corporate and place a complaint … the driver also drove back-and-forth by my house three times and then sputed me down about which door was mine, when it was a duplex. Sorry excuse of a manager. Whoever was the manager June 5, 2023 Monday at 7 PM.

Service: 1

Michael Myers

They will make it correct or make it right best pizzas have fresh ingredients

Atmosphere: 5

Food: 5

Service: 5

C G

Manager yells at DoorDashers for reporting to DoorDash that orders aren’t completed on time. Threatens to block them from being able to deliver from them.

Viena Hernandez

Bad service coming from Ashley the person answering the phone. I was speaking to her in English and she’s like “yo no habló español “ I told I am speaking in English not Spanish. Then she pretended that the line was getting cut off. Lacking on customer service.

Elizabeth C. Richardson

I would never go to this Papa John's ever again they're so rude and nasty.... Do not go there bad customer service they even hang up on you

Elizabeth Charpentier

I would never go to this Papa John's ever again they're so rude and nasty.... Do not go there bad customer service they even hang up on you

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