$ • Ice Cream, Dessert, Frozen Yogurt

5150 University Blvd W, Jacksonville
(904) 737-7244


Take-Out/Delivery Options


Reviews for Baskin Robbins

Great place to start an ice cream store! The selection was below par and the service was worse than that. My wife ordered a pint of ice cream that clearly listed $5.99 on the board but was told that it was ringing up at over eight dollars. When she pointed out the price on the board they told her that was wrong and did she want the ice cream or not? I ordered a Sundae but was told that the topping I requested was not available. Had the worker bothered to check the full review

Showed up at 730 PM Oct. 2017, the store was empty. wanted 2 Cappuccino Blast.., the server proceeded to tell me that they were out of Vanilla ice cream and she could not substitute it without it being a milkshake. Very rude that a manager would let.something like this happen. I highly recommend never going into this astablishmenylt again

In the past 6 months I have really tried hard to get good service at this location!! Yesterday instead of giving me a fresh scooped ice cream cone they put it in a cup upside down with a spoon!!! REALLY I'M DRIVING!!! How can I eat it with a spoon safely going down the road??? They yes THEY stated it was because I was 2 cars back and they didn't want it to melt!!! WHAT?? Ok then scoop me my cone when I get to the window while the other person takes my money!!!! THAT'S NOT full review

More Reviews(23)


Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 10PM
Saturday 5AM - 10PM
Sunday 5AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.