Pepe's Hacienda & Restaurant

3615 Dupont Ave Suite 900, Jacksonville
(904) 636-8131

Recent Reviews

Monica Tirado

We ordered octopus in its ink, fried mojarra, and asada and al pastor tacos with a miracle tortilla.We had to ask and wait for cutlery, more water, and for the Sauces. They should be more attentive to what the client needs, please.They gave us octopus with onions instead of red. And a thick, lukewarm, stiff white corn tortilla that breaks when folded because it is not cooked properly, instead of a miracle. They gave us a skinny mojarra with the meat only between the bone and stuck together. The meat in the tacos was watery, it seemed like it was cooked in water and not cooked in oil. And the al pastor is ground separately.We will not return.

Atmosphere: 1

Food: 1

Service: 1

Sam Muhho

Excellent!

Atmosphere: 5

Food: 5

Service: 5

Laron Booker

Just used the hacienda part. Very good store ????

Atmosphere: 5

Service: 5

Joshua B

Even though I speak minimal Spanish, and was the only one there who didn’t, I felt so welcome. The food was amazing! The servers were kind, prompt, and professional. The portions are large and quality—underpriced in my opinion. I had tamales and ceviche and they were both wonderful!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Salsa

Nicholas W.

We did not enjoy the tacos but the waitress was super nice and we had zero communication issues. The chips and salsa were different and not in a good way. We won't be back since the food was not our style.

Lydia Tan

Food was soooo good!the tacos are the kinda tacos that tastes like home. Brings me back to the time I stayed at an abuelita’s home in Mexico for a month.

Stephen Haynes

Great food and service and reasonable prices as well.

Kate Mathews

I never complain and hate to complain. First time getting some tacos to go and the meat was so dry and over cooked. Awful and would love a refund. Should be embarrassed to serve that.

Food: 1

Alina Lopez

Terrible service from the bread lady... she had already told me that she wanted to sell the stale bread first... and she won't give it to you. what is recent. terrible

Service: 1

K S

I've been a customer for years every so often I have a problem I stopped going to the restaurant years ago because of the service and the food but I still used the store in 2017 I ordered a cake that got totally messed up for my baby shower I ordered a month in advance the day of was a disaster it looked like I made the cake but the store said that's a separate company they use for cakes wasn't their problem ok every so often there was problems but it was never their problem so fast forward to Christmas Eve my husband goes to get meat and groceries from the store with his family while I'm working by the time I get off he realized he must of left a bag that had $24 or $25 worth of meat in it no one answers the phone I wasn't sure if they had already closed I go after the day after Christmas explain what happened they print out the receipt they look at the time and start watching the cameras I have to go pick up my daughter because of the daycare late fee and I had no idea it was going to take more than 40 mins to get a replacement give my phone number so he can finish watching the video never get a call I call the next day and they tell me that it was in the same bag as the onions and since we got the onions we got the meat I had way more meat then just the $24 that was left there I do not lie and I hate being called a liar I would not have wasted my gas and time over $24 dollars maybe if the staff focused on their job and not the conversations they are having with each other there wouldn't be discrepancies not that the staff care because in the end it's not their problem.

Atmosphere: 1

Food: 2

Service: 1

Jamie Hendricks

Absolutely delicious. Kids quesadilla, chips and salsa, 3steak tacos, side of rice.They made sure to give us a big bag of chips which some places make you pay $5 and give you a tiny bag. So you get a good bang for your buck here.I think with delivery and leaving a $6 delivery driver tip this order was about $36 to get delivered. The delivery fees and tip made up a lot of the cost, but that's expected.

Food: 5

Recommended dishes: Tacos, Quesadilla, Chips and Salsa

Eddie Moloney

Very amazing! Probably the only good place in Jacksonville to be honest. Service was amazing, food was amazing, and the place was overall amazing11/10 would

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Caraloopy Loopy

I've been eyeing this place for years. I already have a favorite taco place I have been going to for decades, but today I wanted Mexican but not tacos and I finally made it over here. And now I'm mad at myself for not coming sooner. The service was fast and friendly, the atmosphere was nice, the food is excellent and the portions are huge. I got an enchilada dinner plate and it's enough food for me for two full meals or three small ones. Their tamales are three times bigger than any I've ever seen before. I'm very much looking forward to eating my leftovers later and coming back again soon to try something different, I guess I'll have to alternate between here and my favorite taco place LOL I didn't even check out the attached grocery store this time so I have that to look forward to as well.

Atmosphere: 5

Food: 5

Service: 5

Audrey M Crocker

Employees very friendly. We were there early for a takeout lunch and it took about 20 minutes. We ordered chicken tacos(3) shrimp tacos(3), chips and salsa , one regular size beer and bill ran $40. The chips that came with salsa are thick like pita chips.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steak

Yolanda Howland

This is the most authentic Mexican restaurant I’ve been to in Jacksonville. I ordered Tacos de lengua, carnitas and a Taco Pepe with rice and beans, everything was delish and authentic! Each taco was made with two tortillas freshly made and so good. I’m from California and Mexican American so my bar is high. They also sell their freshly made tortillas in their store. I will definitely be back!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Tacos Pepe, Taco

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