Steak 'n Shake - 9431 Philips Hwy
American, Hamburgers, Hot Dogs, Fast Food
9431 Philips Hwy, Jacksonville
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Reviews for Steak 'n Shake
The only reason why I’m giving this place two stars is because of Brett. I went there on Sunday, around 5am with 5 other people. Usually service is fast and great, but unfortunately that wasn’t my experience. First of all, when we go there, the manager (Kevin) was standing out side, as soon as he saw the car he went in. Brett (our server) was a very polite young man, you could tell he was busy, but why? There was only one more table in the restaurant with 6 people. Well, Brett...read full review
I wish I could give them ZERO Stars. Me and my Family was traveling on Thanksgiving Day. I have a huge Family my husband stopped to get us & our 5 kids something to eat. I didn’t see many cars so we still decided to order anyway. The guy that was taking orders I later found out was a manager pretty tall wore glasses. He was extremely rude and short my husband was ordering he cut him off after 4 meals was ordered and stated I will have your total at the window. My husband then...read full review
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Laurie the manager working Night Shift was AMAZING! Her system was down at 3 am and none of the techs or GMs were available but she still gave me the best service and figured out how to reboot the cash register computer with No Help. She is Awesome and I will be coming back soon. Thanks Laurie !