I have try this place is unbelievable awful. I try 3 times to give them the benefits of the doubt but it just get worst. Never
Atmosphere: 1
Food: 1
Service: 1
Josh Bored111
Good food. Mediocre service. Terribly loud music and acoustics.
Atmosphere: 1
Food: 5
Service: 4
Aaniyah Johnson
How they always running out of stuff? 3 hours before closing… this isn’t the first time they’re alwayssss out of product and there’s already not much to chose from . I don’t get it like how y’all outta both rices and black beans, rice, and quest pls chipotle and it’s 8 pm ?
Atmosphere: 4
Food: 2
Service: 2
#1 “Yamaha Girl”
I have been to this location just a handful of times. The time before this they were out of chicken. This time they were out of hard taco shells, kids chips, kids fruit and couldn't give me my 15 cents change.... the staff were all confused or just didn't want to be there. Trash everywhere and trash cans over flowing. Food wasn't bad, but over experience wasnt good. They need to get the inventory under control.
Atmosphere: 2
Food: 3
Service: 1
David Miller
Ordered online so we didn't have to wait but this location never has chips available for dinner. I will never be back to this location!
Atmosphere: 1
Food: 1
Service: 1
Ken Keller
Terrible quesadillas, old food, terrible.
Tania Keller
All three bowls ordered were supposed to have guacamole cheese and fajita vegetables and did not contain any cheese or fajita vegetables. The quesadillas that were ordered were old, and I mean disgustingly old!
Food: 1
Service: 1
Rocio Solorzano
Omg this is insane, this location is going outta business if the keep given bad services, all time are run out off something and the people working here really looks like they don't care... my burrito spend 20 minutes in the counter they dont work as a team and let one person deal with all orders.....where is the manager!!!! I. Not come back here if they continue like this prefer drive more to go and get my burrito to another place.
Atmosphere: 1
Food: 1
Service: 1
Joy D'Souza
Went in for lunch at 1pm. First they said that lettuce was over, with no regret! Then they pulled a small container with the BAD lettuce. The portion size was way small, see half empty bowl and the food was COLD. Have been to this Chipotle before and didn't have a good experience but thought of giving it another shot as we were in the area. NEVER AGAIN! Chipotle just doesn't care.In an update, I'm being asked to go their website and provide my information? Why would I do that? If the company/owner is interested they can respond here or fix the issues!
Atmosphere: 2
Food: 1
Service: 1
kendra williams
Whoever made my Togo bowl tonight needs a raise and a forehead kiss my night was awful and this bowl was sent by god herself
Staff friendly, the meats in the trays appeared very dry. Tried the black beans and they were good.
Atmosphere: 4
Food: 3
Service: 4
Javier Chavez
They are ALWAYS out of everything, dining area is always dirty, any McDonald's is 10x cleaner than this place will ever be. If you want good portions and actually get the stuff you want just make the drive to the south Lakeland chipotle. Stay away from this location, they don't know what they're doing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Chips
Andrew Tollerud
This is, hands down, the worst Chipotle I and probably many of you will ever go to. The main issue with this location is that it is consistently out of ingredients. Whoever is responsible for ordering and purchasing needs to be replaced. I can count on one hand the amount of times they have been fully stocked in the past two months. I have included a picture of a sign that has become a regular fixture at this location.I have contacted corporate about this before, and they gave the same recycled response as always, posted below in its entirety:"Thank you for reaching out. We’re always looking to make things right. We should always be prepped with our delicious ingredients, and actively communicate if we run out. I will forward your message to our North Lakeland leadership team to make sure we are better prepared for next time."Unfortunately for corporate, it is the leadership at North Lakeland that is responsible for this issue. It is the leadership that is incapable of stocking items and having food on hand.I would not recommend eating here until there is a change in leadership, or at the very least, leadership delegates purchasing to someone capable of performing the task.
Atmosphere: 2
Food: 2
Service: 1
Jason Millman
I have ordered chipotle at least a dozen times in the last year using door dash. The food always comes cold, but this time the rice wasn't cooked and they messed up my order. I will not be using chipotle ever again as their prices went up, but their service and food has gone way down ?
I have try this place is unbelievable awful. I try 3 times to give them the benefits of the doubt but it just get worst. Never
Atmosphere: 1
Food: 1
Service: 1
Good food. Mediocre service. Terribly loud music and acoustics.
Atmosphere: 1
Food: 5
Service: 4
How they always running out of stuff? 3 hours before closing… this isn’t the first time they’re alwayssss out of product and there’s already not much to chose from . I don’t get it like how y’all outta both rices and black beans, rice, and quest pls chipotle and it’s 8 pm ?
Atmosphere: 4
Food: 2
Service: 2
I have been to this location just a handful of times. The time before this they were out of chicken. This time they were out of hard taco shells, kids chips, kids fruit and couldn't give me my 15 cents change.... the staff were all confused or just didn't want to be there. Trash everywhere and trash cans over flowing. Food wasn't bad, but over experience wasnt good. They need to get the inventory under control.
Atmosphere: 2
Food: 3
Service: 1
Ordered online so we didn't have to wait but this location never has chips available for dinner. I will never be back to this location!
Atmosphere: 1
Food: 1
Service: 1
Terrible quesadillas, old food, terrible.
All three bowls ordered were supposed to have guacamole cheese and fajita vegetables and did not contain any cheese or fajita vegetables. The quesadillas that were ordered were old, and I mean disgustingly old!
Food: 1
Service: 1
Omg this is insane, this location is going outta business if the keep given bad services, all time are run out off something and the people working here really looks like they don't care... my burrito spend 20 minutes in the counter they dont work as a team and let one person deal with all orders.....where is the manager!!!! I. Not come back here if they continue like this prefer drive more to go and get my burrito to another place.
Atmosphere: 1
Food: 1
Service: 1
Went in for lunch at 1pm. First they said that lettuce was over, with no regret! Then they pulled a small container with the BAD lettuce. The portion size was way small, see half empty bowl and the food was COLD. Have been to this Chipotle before and didn't have a good experience but thought of giving it another shot as we were in the area. NEVER AGAIN! Chipotle just doesn't care.In an update, I'm being asked to go their website and provide my information? Why would I do that? If the company/owner is interested they can respond here or fix the issues!
Atmosphere: 2
Food: 1
Service: 1
Whoever made my Togo bowl tonight needs a raise and a forehead kiss my night was awful and this bowl was sent by god herself
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Staff friendly, the meats in the trays appeared very dry. Tried the black beans and they were good.
Atmosphere: 4
Food: 3
Service: 4
They are ALWAYS out of everything, dining area is always dirty, any McDonald's is 10x cleaner than this place will ever be. If you want good portions and actually get the stuff you want just make the drive to the south Lakeland chipotle. Stay away from this location, they don't know what they're doing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Chips
This is, hands down, the worst Chipotle I and probably many of you will ever go to. The main issue with this location is that it is consistently out of ingredients. Whoever is responsible for ordering and purchasing needs to be replaced. I can count on one hand the amount of times they have been fully stocked in the past two months. I have included a picture of a sign that has become a regular fixture at this location.I have contacted corporate about this before, and they gave the same recycled response as always, posted below in its entirety:"Thank you for reaching out. We’re always looking to make things right. We should always be prepped with our delicious ingredients, and actively communicate if we run out. I will forward your message to our North Lakeland leadership team to make sure we are better prepared for next time."Unfortunately for corporate, it is the leadership at North Lakeland that is responsible for this issue. It is the leadership that is incapable of stocking items and having food on hand.I would not recommend eating here until there is a change in leadership, or at the very least, leadership delegates purchasing to someone capable of performing the task.
Atmosphere: 2
Food: 2
Service: 1
I have ordered chipotle at least a dozen times in the last year using door dash. The food always comes cold, but this time the rice wasn't cooked and they messed up my order. I will not be using chipotle ever again as their prices went up, but their service and food has gone way down ?
Food: 1