Tropical Smoothie Cafe

4270 US Hwy 98 N, Lakeland
(863) 859-5116

Recent Reviews

Judy Hatfield

Walked in before closing and was denied service - they had to have cleaned up at least an hour before closing time - very disappointed

BeyondThe View

This is the worst tropical smoothie I have ever been to. The cashier seems to have a habit of telling people there food is not ready and it will sit getting cold for 20 min and she pretends to be clueless. While this same cashier berates her co-workers in front of customers. My wrap was cold and sloppy and sweet potatoes taste expired. Cashier seems to have issues that she needs to deal with but instead she takes it out on customers. Attitudes are terrible at this location the staff seems to be extremely lazy. The Place is dirty. Seems to have a common problem of only taking cash very often.

Logan Williamson

Delicious smoothies and amazing bowls. Never had a bad experience here

Missy Eby

Employee sitting their butt on the food prep area! So gross!

erica richardson

Mobile ordering is horrible! Placed an online order for 1 flatbread and 2 smoothies. Flat bread was put in the pick up area, but smoothies were left behind the counter, while we patiently for almost 20mins asked the cashier and she said they weren’t made yet, so we continued to wait another 10mins or more and had to ask yet again about the smoothies and they were at the counter and never called our name or even attempted to put them in the pick up area. This is the 2nd time this has happen, at this point with paying almost $6 a smoothie service should be a tad better!!!!

Ryan Splatoon

Always good! I do miss the Grape Gumbo smoothie though

tyler ervin

Could’ve done a better job actually putting food in the quesadilla

Robert Hacker

Disorganized, gave me my food, but didn't even start my smoothie until I got my food.Also, a very dirty wipe rag was sitting in the prep area.

Melissa Haley

I have been to another location before that was great! This was mine and my daughter’s first time here. The service was horrible and the place wasn’t clean at all. There was garbage on the floor while the place was not busy and there were about 5-6 workers behind the counter just talking. The cashier got both of our orders wrong for food even after she repeated correctly what we had ordered. I ended up not wanting anything because they seemed like they couldn’t accommodate my request but added it to our order anyway. My daughter ordered the three cheese quesadilla and they added chicken anyway. We took the order to our car and ate there because the place was so dirty. We didn’t want to go back in so we just ate what we got. I will never go to this location again and sadly if it’s going to be the same way at other locations we will not be back and choose other restaurants that have good customer service and cleanliness. No, I don’t recommend this restaurant.

Melissa H.

I have been to another location before that was great! This was mine and my daughter's first time here. The service was horrible and the place wasn't clean at all. There was garbage on the floor while the place was not busy and there were about 5-6 workers behind the counter just talking. The cashier got both of our orders wrong for food even after she repeated correctly what we had ordered. I ended up not wanting anything because they seemed like they couldn't accommodate my request but added it to our order anyway. My daughter ordered the three cheese quesadilla and they added chicken anyway. We took the order to our car and ate there because the place was so dirty. We didn't want to go back in so we just ate what we got. I will never go to this location again and sadly if it's going to be the same way at other locations we will not be back and choose other restaurants that have good customer service and cleanliness. No, I don't recommend this restaurant.

Rik Henry

The smoothies are good. The food is good. Waiting for 40 minutes for my smoothies was not good.I placed my order over the phone and gave my name for them to write down, then I left the house on a 10 minute drive to the restaurant. I got there and they were busy, so I got in line, paid for the order, stating my name and adding one other smoothie, and then I waited for about 15 more minutes. I had to run to my car and was out there for another 5 minutes at the maximum and came back in for another 10 minutes before finally going up to the desk and asking for an update on the order with my name. The worker thought I had received my food but had something missing but I explained that that was not the case, that I had not receive anything yet. She apologized and I was on my way.I'm annoyed because I know they can do better.

Jarrel Haggins

Never a bad experience the smoothies are always made fresh and good. And the wraps are always made just right. Delicious grilled chicken.

Ramona Elliott

My son found a hair in his quasidilla and I took up the piece that had it and they wouldn’t do anything…no refund or remake because he had already eaten most of it they said. But he had only eaten half…very unprofessional staff!

Nahira Colón Vázquez

Love their smothies! They always give a quick and nice service.

Tashianna Wickett

The service has improved 100 percent. It was two guys in there and they did a fantastic job. Service was quick the food was hot and delicious. We stopped coming because the ladies were extremely lazy and in attentive. WE WILL BE BACK

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