Horrible, our pizza was not made to our order. We sent it back, they tried an obvious fix instead of remaking and sent it back out to our table stone cold. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
Scott Miller
I had pizzas, salad and drinks delivered for a large corporate luncheon. The food was delicious and delivered on time.
Food: 5
Service: 5
Recommended dishes: The Kujo, Salad
Yvette Cockrell
Sadly I have to agree with a couple of the previous comments. Yes the food is great, the brand is good but the front staff need to learn how to do service correctly. My dad and I placed a take out order for 3 people. The cashier asked for a name for the order. We sat down and waited for our order. 45 mins later we still had no order and others were waiting. All the dining in customers were served, even those who came in long after us. Those of us who did take out orders were not served and were still waiting for our orders! We finally approached the counter and asked the status of our order. Two people in front of us were still waiting for them to prepare their order and they were there before us! When I insisted to ask for our order the cashier went over to a delivery bag and took our order out! We saw him put our order in the bag 20 minutes before. Our name was never called and why was it put in a delivery bag???! We were still waiting there right in their faces!! After an hour we left with our order!! Basically don't take out here, they apparently prefer dine in customers.Dietary restrictions: They have gluten free crust
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: BBQ, Fried Ravioli, Salad, Small
Heather Morningstar
Love their pizza! I love looking around the place because you never know what you'll see. Today I noticed the StayPuff marshmallow guy. The staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Nate Allen
Pizza was great crust was thick enuff to have as a breadstick & cheesebread was awsome as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Sauce
Pearl Cockrell
Bad experience.. Place was extremely mixed up. Too many people waiting on to go orders. When orders were ready they should have called out the name of person. Orders were put in carry out boxes sitting on shelf while you stand waiting to be called on. No one called out your name before putting order on shelf. You really did felt lost in the Lost Pizza Co. Food was ok.
Atmosphere: 3
Food: 4
Service: 3
Chris Mottinger
Pizza is very good! We did not have to wait in line on a Friday night at 6:45.We definitely be back here. Things crust pizza was áwesome. I would def recommend this place.Parking: Easily parked
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large, Sauce
Susan Predella
Great pizza and fun place to go for happy hour 3 to 5. Really nice owner and staff. Lots of locals come to enjoy this place.
Not so great, skimpy on the toppings and a poor value. The staff not impressive. I gave it a second chance and will not return, there is much better out
Atmosphere: 2
Food: 1
Service: 1
Charlene H
Dietary restrictions: Best pizza I have had since becoming lactose intolerant!
So, I was very excited & had high hopes for Lost Pizza considering how beautiful and unique the brand looks. As soon as me and my fiancee entered we were scoured at by multiple employees which made me feel uneasy but we ordered anyway. $70 later we received our Greek salad which was very good and our 2 pizzas "Hippie & a all meat pizza". The pizza had fresh tasty ingredients however there was very little sauce and was bland. Overall the food was okay and the service was awful, it's like they were offended they had to their jobs. We were friendly and didn't ask for much so I'm not sure why all the negative attitudes and mean looks?!?
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Salad
Lex Meredith
Went into this place looking for the next great pizza franchise to invest in (that's what I do, I also have a great brand in the area we are currently developing which is why I'm in the area again).Had really high hopes, the brand itself is a 10 star. Great branding! The interior space is also awesome and would do well in any market if the rest was put back on track. I rated the atmosphere a 2/5 not because the inside wasn't great, clean etc. but because the service just made the vibe/feel of the restaurant very unfriendly.The service got a resounding 1 star as seems to be the trend for this brand unfortunately. We came in about 60 minutes to close, plenty of time for a pizza place and we got out well before closing, probably 20 minutes before, but were glared at like the enemy when we walked in, not greeted at all, just kind of stared at until we ordered. Once I left a fat tip, the attitudes changed a bit but I wouldn't say friendly was a good description even after the tip. More like, a little more accepting of our presence in their restaurant.Food itself was probably a 2 or 3 out of 5. The cheeses and crust on the thick crust are both good, cheese was obviously well sourced and probably aged. There was a complete lack of sauce and the sauce that was there was pretty flavorless.Overall the brand has good bones but needs a cultural retrain but based on some of the responses the ownership has given to some of their reviews, I think it's a top down problem. Basically the attitude seems to be "hey, if you don't like how you got treated, go somewhere else."That's unfortunate as this brand has the bones to be the next quarter billion dollar brand with the right leadership and recipe adjustments. The recipe adjustments are minor and can be easily fixed with the help of a strong Exec Chef. The cultural problems I'm not so sure. That starts from the top down and if the owners don't want it, it will never materialize.I hope this feedback helps and isn't just disregarded. You have the makings of a brand that can go far. You'll only be limited by your commitment to quality in both the food and the service end.Good luck!
Great salad and pizza. Very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
The pizza is awesome!
Horrible, our pizza was not made to our order. We sent it back, they tried an obvious fix instead of remaking and sent it back out to our table stone cold. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
I had pizzas, salad and drinks delivered for a large corporate luncheon. The food was delicious and delivered on time.
Food: 5
Service: 5
Recommended dishes: The Kujo, Salad
Sadly I have to agree with a couple of the previous comments. Yes the food is great, the brand is good but the front staff need to learn how to do service correctly. My dad and I placed a take out order for 3 people. The cashier asked for a name for the order. We sat down and waited for our order. 45 mins later we still had no order and others were waiting. All the dining in customers were served, even those who came in long after us. Those of us who did take out orders were not served and were still waiting for our orders! We finally approached the counter and asked the status of our order. Two people in front of us were still waiting for them to prepare their order and they were there before us! When I insisted to ask for our order the cashier went over to a delivery bag and took our order out! We saw him put our order in the bag 20 minutes before. Our name was never called and why was it put in a delivery bag???! We were still waiting there right in their faces!! After an hour we left with our order!! Basically don't take out here, they apparently prefer dine in customers.Dietary restrictions: They have gluten free crust
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: BBQ, Fried Ravioli, Salad, Small
Love their pizza! I love looking around the place because you never know what you'll see. Today I noticed the StayPuff marshmallow guy. The staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Pizza was great crust was thick enuff to have as a breadstick & cheesebread was awsome as
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Sauce
Bad experience.. Place was extremely mixed up. Too many people waiting on to go orders. When orders were ready they should have called out the name of person. Orders were put in carry out boxes sitting on shelf while you stand waiting to be called on. No one called out your name before putting order on shelf. You really did felt lost in the Lost Pizza Co. Food was ok.
Atmosphere: 3
Food: 4
Service: 3
Pizza is very good! We did not have to wait in line on a Friday night at 6:45.We definitely be back here. Things crust pizza was áwesome. I would def recommend this place.Parking: Easily parked
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large, Sauce
Great pizza and fun place to go for happy hour 3 to 5. Really nice owner and staff. Lots of locals come to enjoy this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Restaurantji Recommends
Not so great, skimpy on the toppings and a poor value. The staff not impressive. I gave it a second chance and will not return, there is much better out
Atmosphere: 2
Food: 1
Service: 1
Dietary restrictions: Best pizza I have had since becoming lactose intolerant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Cauliflower Crust
Great place for good pizza and beer.
Atmosphere: 4
Food: 5
Service: 4
So, I was very excited & had high hopes for Lost Pizza considering how beautiful and unique the brand looks. As soon as me and my fiancee entered we were scoured at by multiple employees which made me feel uneasy but we ordered anyway. $70 later we received our Greek salad which was very good and our 2 pizzas "Hippie & a all meat pizza". The pizza had fresh tasty ingredients however there was very little sauce and was bland. Overall the food was okay and the service was awful, it's like they were offended they had to their jobs. We were friendly and didn't ask for much so I'm not sure why all the negative attitudes and mean looks?!?
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Salad
Went into this place looking for the next great pizza franchise to invest in (that's what I do, I also have a great brand in the area we are currently developing which is why I'm in the area again).Had really high hopes, the brand itself is a 10 star. Great branding! The interior space is also awesome and would do well in any market if the rest was put back on track. I rated the atmosphere a 2/5 not because the inside wasn't great, clean etc. but because the service just made the vibe/feel of the restaurant very unfriendly.The service got a resounding 1 star as seems to be the trend for this brand unfortunately. We came in about 60 minutes to close, plenty of time for a pizza place and we got out well before closing, probably 20 minutes before, but were glared at like the enemy when we walked in, not greeted at all, just kind of stared at until we ordered. Once I left a fat tip, the attitudes changed a bit but I wouldn't say friendly was a good description even after the tip. More like, a little more accepting of our presence in their restaurant.Food itself was probably a 2 or 3 out of 5. The cheeses and crust on the thick crust are both good, cheese was obviously well sourced and probably aged. There was a complete lack of sauce and the sauce that was there was pretty flavorless.Overall the brand has good bones but needs a cultural retrain but based on some of the responses the ownership has given to some of their reviews, I think it's a top down problem. Basically the attitude seems to be "hey, if you don't like how you got treated, go somewhere else."That's unfortunate as this brand has the bones to be the next quarter billion dollar brand with the right leadership and recipe adjustments. The recipe adjustments are minor and can be easily fixed with the help of a strong Exec Chef. The cultural problems I'm not so sure. That starts from the top down and if the owners don't want it, it will never materialize.I hope this feedback helps and isn't just disregarded. You have the makings of a brand that can go far. You'll only be limited by your commitment to quality in both the food and the service end.Good luck!
Atmosphere: 2
Food: 3
Service: 1