I’ve come several times at their opening hour and it’s always closed. It’s never opened on time.
Diego Chong
Another big chain we tried for the first time in all these years. Pretty solid if you ask us. Not much to add. Went after the movies on Christmas day. Guy was working by him self it seemed but we were in luck cause everybody came after we came in ?
Atmosphere: 3
Food: 4
Service: 5
Elizabeth
If I could leave no stars I would. Female employee horrible. Arguing over mixing in to go everybody's. Supposed to be 6. She said only 1 all others were extra. They don't follow franchise rules. District manager should straighten this horrible location out. Haven't been back.
Hugh Butts
The service was horrible! My first time in a cold stone restaurant and the only thing was cold was the service. The female employee was rude as hell. I've been a manager for 15 years and I would have fired the female employee for her attitude and the way she treated me. If don't like people and you don't like working then stay at home. Remember, the customers pays your bills and not the employer so get it right. I will never go to another Cold Stone.
Jolynn Fraser
Closed 15 minutes early.. didn't get food at work because I wanted coldstone. Guess I get neither.
Alexa V.
Yes! First time at this cold stone and the staff was so nice! Love it! Thank you for the yummy ice cream and pleasant personalities!
Anna Best
I love cold stone, always everywhere, but this location is great to finally have one nearby and they are always super fast and they make getting my cake batter with Reesie cups, Butterfinger and graham cracker crust, a breeze to get every time!
The people here are always rude. Without a doubt look miserable. Pay your employees a living wage so they don’t hate their lives working.
Donna Hayward
We stopped in after a movie. The place was clean. They were moderately busy, yet each order was handled as if prepared for family. The young men on duty took pleasure in their preparation and presentation of the made to order icecream cups. It was a memorable pleasure for all of us!
Lawanda Martin
The employee was nice and friendly and made a really tasty recommendation for a smoothie.
G Clay
We ordered online for delivery and it was all liquid by the time we received it! I called and spoke with the manager who said he couldn’t do anything about it! Spent over $30. Took 91 minutes…..Never again!
HAUNEBU 2
Ice cream is good But the costumer service isn’t cold stone par! The franchisers act like the don’t want you there! I asked “ so how’s business?” And they looked down and softly said goowd! Very uncomfortable environment for a neighborhood ice cream shop!??. No singing or anything cheery! Like all COLD STONES DO!
I’ve come several times at their opening hour and it’s always closed. It’s never opened on time.
Another big chain we tried for the first time in all these years. Pretty solid if you ask us. Not much to add. Went after the movies on Christmas day. Guy was working by him self it seemed but we were in luck cause everybody came after we came in ?
Atmosphere: 3
Food: 4
Service: 5
If I could leave no stars I would. Female employee horrible. Arguing over mixing in to go everybody's. Supposed to be 6. She said only 1 all others were extra. They don't follow franchise rules. District manager should straighten this horrible location out. Haven't been back.
The service was horrible! My first time in a cold stone restaurant and the only thing was cold was the service. The female employee was rude as hell. I've been a manager for 15 years and I would have fired the female employee for her attitude and the way she treated me. If don't like people and you don't like working then stay at home. Remember, the customers pays your bills and not the employer so get it right. I will never go to another Cold Stone.
Closed 15 minutes early.. didn't get food at work because I wanted coldstone. Guess I get neither.
Yes! First time at this cold stone and the staff was so nice! Love it! Thank you for the yummy ice cream and pleasant personalities!
I love cold stone, always everywhere, but this location is great to finally have one nearby and they are always super fast and they make getting my cake batter with Reesie cups, Butterfinger and graham cracker crust, a breeze to get every time!
Expensive but good once creamCarl
Delicious.
The man who serves the ice cream is so nice !!
Restaurantji Recommends
The people here are always rude. Without a doubt look miserable. Pay your employees a living wage so they don’t hate their lives working.
We stopped in after a movie. The place was clean. They were moderately busy, yet each order was handled as if prepared for family. The young men on duty took pleasure in their preparation and presentation of the made to order icecream cups. It was a memorable pleasure for all of us!
The employee was nice and friendly and made a really tasty recommendation for a smoothie.
We ordered online for delivery and it was all liquid by the time we received it! I called and spoke with the manager who said he couldn’t do anything about it! Spent over $30. Took 91 minutes…..Never again!
Ice cream is good But the costumer service isn’t cold stone par! The franchisers act like the don’t want you there! I asked “ so how’s business?” And they looked down and softly said goowd! Very uncomfortable environment for a neighborhood ice cream shop!??. No singing or anything cheery! Like all COLD STONES DO!