Grace Japanese Steak House

Stood there for a few minutes and no one helped. Someone walked in behind me and was immediately assisted first. So, I left.
Edit: It didn't hurt my feelings like you assume, however i expected a service that wasn't there. You will not be seeing my again like you'd hoped.

Atmosphere: 1

Food: 1

Service: 1

Been to dine here a few times, this last time went on Valentine’s Day. The portions were smaller than normal and the hibachi cook barely interacted with us.

Atmosphere: 4

Food: 2

Service: 2

I have been to this location several times, and it's a lot of fun, and we have met some great people . The food is good, but somebody needs to teach the cooks how to cook the shrimp, always overcooked no taste like eating rubber , the scallops were done perfectly .

Atmosphere: 4

Food: 3

Service: 3

They have changed tremendously over the years. My opinion they changed for the worse not the better, they don't do the grill the same, the food is more blend now as before it was a flavor bomb, the waiter never came back to the table, the portions of food is much smaller for the price increase on the menu.

Atmosphere: 2

Food: 2

Service: 1

I use to go here on dates. In 2017 I went there and the waitress took my two twenty dollars bills and came back and said oh i did your bill wrong and handed a new bill and only one twenty. when i asked her about it she said i only gave her one. so that was obviously me getting robbed. manager did nothing. in 2018 i went there again with some other guy and when they brought out his food i slowly pulled a long blond curly hair from his rice. the manager said it was my hair and i was just a liar trying to get a discount. in 2020 i went there with a third guy (dating is hard these days) and it was okay. The guy i was with was from Osaka Japan and had no idea what hibachi was (because hibachi is actually an american idea) so that's why i went in case you were wondering why i had not learned my lesson about this place yet. He told me everyone was speaking chinese but that he did really enjoy the food, he said it was like chinese food cooked a bit like japanese food. The Hibachi chef told my date that he was "Part Time Japanese" and my date thought that was hilarious. Since then i finally found a good relationship so i don't go there for first dates anymore. I have gotten take out from there once or twice a year since then and the quality is the same. i think it's getting pricey these days like everything else so we dont eat there and only eat at other favorites. I recommend Aki sushi instead.

Vegetarian options: there are several veggie only dishes.

Recommended dishes: Sushi

Me and my son have come and had hibachi here many times during lunch. Our hibachi chef was not very nice or entertaining. Our vegetables were not even cooked, and there was an egg shell in my food. When our waiter asked how it was, I told him that none of the vegetables were cooked and there was an egg shell in my food and he just proceeded to say, do you want a box?…didn’t even acknowledge what I said. It’s really sad because this was one of my favorite places to take my son, but it seems like it’s declined a lot in service.

Atmosphere: 2

Food: 2

Service: 2

Definitely a great atmosphere great customer service and continuous impromptu . All together a friendly atmosphere that you can grow comfortable in !

Vegetarian options: Cooks are clear engrossed with there audience and humble .

Kid-friendliness: Interactions with children and guess good clean fun.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Steak

Guy in the front ignores you and is always overwhelmed in the front. Food is good enough , but service is mediocre.

Me and family have been eating here for years, but after tonight we will no longer spend money at this restaurant. First, off the order’s were incorrect due to new staff okay fine. Then to top it off when asked why you charging everyone at the table 18% tip. You say it’s a party of 7 even though 3 separate tickets, okay fine. I stated it’s fine can you add all the tips on 1 ticket which was the party of 4 I was told if I don’t want to pay we should have stayed home. The disrespect because someone questioned what they were being charged for. (Smh) Never refused to pay only asked that all the tips to be placed on 1 ticket so that I could pay and I even I would tip extra for the confusion. He refused and made that comment again. Also refused to give his name when we stayed we were going to write a review. Awful service tonight, but the cook was amazing as always.

Atmosphere: 4

Service: 1

Recommended dishes: Steak

We always love the food here and today was no different. The chef was awesome too. The problem came when the server came to our table with the check before we were done eating and told us he only received a 5% tip. We hadn’t even received the check yet! We tend to tip the chef direct when they’re awesome and then the server at the close of dinner. The chef split his tip with the server, so the server thought he should tell us it wasn’t enough. How unprofessional when we hadn’t even paid the bill yet nor finished eating. I am appalled that he felt entitled to basically tell us what to tip.
The manager made it right with our group and apologized for the rude server behavior, but I’m hoping the staff is reminded to not discuss tips with customers… especially before they pay! Terrible hospitality on an otherwise amazing as usual visit.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Steak and Shrimp Hibachi

The hibachi chef was very entertaining.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak

Great experience all around. Ask for Kai, the master chef. He's been cooking for me, my family, my friends for years. You will not be disappointed. Hey, i can cook, but this guy is the best. Check it out. Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Always a wonderful experience with both the food and the service! For me this is easily been the best sushi spot in all of Ocala!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna, Hibachi Steak & Shrimp

Ordered steak and shrimp hibachi
Was very nasty no habachi taste at all just bland called to get my food replaced was offered a $3 credit smh usually good but was disappointed in not even offered a replacement a waste of money and my lunch break smh

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Hibachi Steak & Shrimp

They messed up my order. Their attitude was terrible no regret .

Atmosphere: 1

Food: 3

Service: 1