2600 Dardanelle Dr, Orlando
If I could rate this Burger King a 0 I would. Rude and they took more then 20 min to come on the intercom just to say one sec. I had to drive up to the window and they still didn?t take my order even had someone behind me leave because of how long they were taking. I don?t understand how theirs only one person working in the kitchen that?s what the lady said anyway. Ridiculous always a different problem coming here they just need to close down already.
I can see why it's not doing too great...2 people in the entire restaurant working. I had to go inside because the female associate didn't want to answer in the drive through. As they were making my order she was laughing and making fun of customers.
Went through drive through at 7:45 am. Lights are on but no employees are there??? Seriously?? This store is closed more than they are open. Save yourself the frustration and go elsewhere. 4 times in the last month I was told registers are down.
Went to BK for breakfast yesterday & today, both times, 2 different managers were doing things that I haven't seen Managers at any other fast food restaurants do. Cleaning up outside & making sandwiches! I like the manager Jessica. Very welcoming when you walk in.
I went for the veggie whopper to the Silver Star Rd location its close to my job. My first visit was great i was in and out. My second wasn't so good. I went the doors were locked and so i had to go in the drive thru. I'm assuming they were short staffed because I was in line for over 20 minutes and never got my veggie whopper because I got outta line.
Onion rings burnt, The girl was snotty at the drive thru when I wanted to return them. Tried to call and talk to a Manager. I guess they don't know how to answer the phone at 4:11pm. I Love Burger King over All the fast food places, Not that one!
I ordered and paid for 2 woppers with cheese, confirmed my order when I paid at the drive thru window. Got home, was disappointed, No Cheese. I kept calling the number on my receipt, only to be hung up on each time. I love woppers but next time I will try another burger joint. I want my money back. I don't think I'll be visiting this burger king again. This is the second time my order has been messed up. No thank you!
I used the BK app for my order. I ordered an Impossible Whoper with "No Mayo" as I am trying to stay Veagan. The sandwich was slathered with the stuff. The taste was very good though.
Awesome service. Food was great and the store was clean. Very friendly staff
It's a fast food chain restaurant. They're sailing Veggie burger but it has GMO!
I'm loving the impossible whopper.
I was just told there would be at least a 15 minute wait when the person in front of me had no wait, I didnt even tell them what I was gonna order yet. They were turning away people inside & at the drive thru. Everyone inside was pissed off waiting for their food. This place gets worse every time I go. This is the third time I was told there was a wait at this location. The taco bell next store is getting a lot of business from people pissed off at this Burger King.
TERRRRRIBLE customer service even worse food
I waited 20 minutes in the drive-thru line just to find out that the broiler was down. In the future it would be nice to have a sign while you're waiting in the drive-thru.
Worker had children running through restaurant and also behind the counter..waited for food for 21mins . No outside lights AT ALL... onion rings cold
First and foremost, I understand that you guys just opened for morning shift. But there is no excuse for cold croissant sandwich that has warm bacon inside. Hash browns were hot but I guess they had to be. French toast sticks were not even warmed all the way. I am never going to eat at burger king again, if I could give zero stars, I would.
Food was cold, fries were cold. Don't think I'll be revisiting again. Employees were nice though.
The worst of all!!! They need to close the whole thing down. Never has staff, or you go thru the drive thru and sit there with no one asking how can they help.
4 for 4$. One car infront of me. Cashier was extremely rude even though i was polite, and the whole process took 30mins. Go to taco bell a hundred yards away if you dont want to wait half hour and have these people treat you like a pile of garbage. Food quality was good though
Absolutely disgusting food with the slowest service imaginable. Ohhh and they will completely mess up your order.
Friendly people good food good service except they close too early
I am a Whopper fanatic...I ask only that B.K. bring back a most enjoyable sandwich you made in 69 &70..the Yumbo...shaved ham on an egg roll with a sharp cheddar cheese sauce ..steamed to perfection...I can still taste it..this was when you introduced the Whaler fish sandwich
Food was cold and I recieved hard old nuggets that I couldn't believe that they would serve it. I have worked in the fast food industry as a manager for almost 20 yrs and I know cooked products have a shelf life to be served and once it reaches that time. It is to be put as waste and not served to the customers. I always prided myself to serve customers quality food, and for them to serve this just shows to me and other customers that they dont care and want to make sure they don't have much waste at the end of the day.
Man look. I rode all the way there for the manager to tell me that the grilled chicken doesn't go with the 2 for 6 then my food wasn't even fresh at all. I will not be visiting there anytime soon again
Closed more than 30 mins before posted closing time with staff outside smoking. They told me they were short-staffed, but how were they running the restaurant prior to their smoke break I wonder?
Avoid this Sh** place! They not professionals and they treat you like trash and your sandwich comes they treat you like trash and your sandwich comes like sh**, the soda machine offers everything hot and without ice, yes the soda comes hot as a tea. Hope The Burger King close this store as soon as possible!
I just left there called 6 times no one picked up the phone the restaurant only had 2 customers. Whopper Junior didn't have mayo,ketchup then the grill person put the outside hull onion I mean a big piece of onion too these people's do not care how they fix people food and it sad....
Today I ordered on the Burger King app and selected pick my order "drive thru" the manager attending by window told that I must wait on line car (they have a sign that mean "skip line" if you took you order by app). I preferred pick up my order inside the restaurant, y employee told that steak burger is not available (only chicken and fish) I requested talk with the manager she never gave me an apologize and with out another word gave me the money in cash. Finally I got my lunch at Taco Bell.
They need to hired people that really want to work 30 years ago Burger King was great. I used to enjoy. But now is like they donâ??t care. About their customers this place is a mess and so slow
A fav location for tasty cheap food. Went there on a Friday I think. The bill was decent for the quality.
They either never have anything on the menu or they prposely leave out items from your combo instead of just telling you that they are all out. This is ridiculous. Not to mention the employees are rude.
the manager is rude and nasty. needs to find a New job. the woman made me almost loose my Christianity this morning.
I'd rather give this a 0 star because I waited for 6 minutes and it wasn't worth it, the sandwiches were gross and cold, and the fries were cold a disgusting I am VERY disappointed!!!
THESE 2 managers; one is named MIGUEL & the other is an African American. THESE MANAGERS spit in our food. After sitting in the drive thru i realized how DISGUSTING this restaurant is. They are nasty & roach filled. I literally watched the African American man pick his nose & make someone's food. If you value customer service and your life, don't go here. I'm currently awaiting a call back from corporate.
It doesnâ??t even deserve the 1 Star but I have no choice but this Burger King literally closed there store down at 7pm today . Not only was doors locked but the two female workers inside said they were close . What Burger King establishment closes at 7pm ? I even recorded the entire thing , called Burger King customer service and filed a report . Seems as though the employees run the restaurant when thereâ??s no management around . I wonder if they even get drug tested? I guess Burger King just hire any and every body . I love Burger King period but this particular store needs to hire a new team of employees who will work and provide great customer service instead of rude cashiers who act as though itâ??s our fault they have to work a 9-5.
This location has not changed. just a few minutes ago a person infront of me made an order and then suddenly their service was down. what a big surprise since everyone inside was sitting around and laughing. staff argued that the person did not get food. taco bell right next door got some more service tonight.
Cashier handled food without gloves after handling cash
Rude and horrible customer service. Incredibly slow, even when there's only a few customers. Can't remember the last time I was at a good Burger King.
Some of the workers were working , they did use foul language amongst each other because two of the workers was flirting and kissing while on duty. Place was dirty. Nothing seemed to work. A worker had a bonnet on . I wouldn't want to go there again. The drive through was closed because they were switching shifts. The food was good.
2600 Dardanelle Dr, Orlando, FL 32808