Pollo Tropical
CLOSED$ •
5484 N Orange Blossom Trl, Orlando
Pollo Tropical Reviews
The food was made well, but the lack of everything else made things terrible.No sauce bar, sauces handed out in small souffle cups with barely any sauce in them. No music or anything in the restaurant, just dead silence. No one tending the trash bins which were overflowed. And despite the food being good, the portions were noticeably smaller than what I'd received at other locations. Only go to this location if you REALLY want Pollo Tropical. I myself will not return to this location.
Attitudes at this location are the worst. Only reason it got a 2 was because the food does taste good, even though it's cold half the time. Staff doesn't care and you can tell as soon as you walk in. You can tell by the look on employees and customers faces. Frustration all around. If your order is wrong, staff just argues back. I'm done with this location for now. Plenty of other options.
Ratings
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Tropichop bowl is amazing, they have like a million chickens on their grill right there in front of you so you so you know it's fresh. I have them load it up but ask for your favorite salsa, mine is rum flavored. It's kind of like duck sauce but better.