Food quality and service is awesome. Got combo 4 and it was just as good as the picture. Lol. Check them out.
Peng L.
Came here at night after an exhausting day in the theme parks. Feet sore and legs tired, we went to a place that was open and it was the king crab shack! The restaurant staff is really nice and friendly, attentive to our needs whether it be more water or sauce. The food was good, it wasn't anything SUUPER out of the ordinary or mind blowing. It was perfect for something to end a long day of waiting in line and being under the sun.
Kevin B.
Weirdest place ever! Menu is a mix of Chinese-food-seafood? Place was empty . Flashing sign out front say "wine-beer and cock tails tried to order a drink was in formed they do know how to make Drinks and they don't have a bar tender . Prices and super expensive.
TaMisha E.
Just ok! I was visiting Millenia Mall and decided to stop in because I was craving lobster. Service was ok because only one person was working. The place was pretty much empty which was fine. I ordered 1/2lb of shrimp, sausage, corn and 1 lobster tail. The sauce was good. The shrimp was cooked perfectly. The corn was ok. The lobster was over cooked and like rubber. I was highly disappointed. Lastly I received my bill the they charged me $10.95 for the headless shrimp however the menu showed it for $9.95. I politely pointed it out and the server stated they would have the menu changed. That's it, no apology. All I can say is, it will do in a pinch but I would not highly recommend.
Elizabeth H.
Literally so good The person who served us was absolutely nice and had amazing recommendations of food He was very likable and seem like a genuine person The atmosphere of the restaurant was super fun and they even had a big shark hanging from the ceiling How fun!
Bek Umarov
Over charged me last time, spoke to owner to refund it back to my account, they never did, told me when i come in next time that ill get a credit, went back again confronted them they refused to give me back my money or credit, told me to contact the manager that he/she was on vacation, after i ordered food anyway, they served me with sausage and never told me in advance what the meal comes with(the new menu is all messed up), i told them to make a new batch they told me just to toss the sausage away, its showing that they didnt care about my religion rights even though i told them in advance, customer service was poor, i told them that i would not pay for the meal that i didnt even touch, they tried to push me the product anyway and after i kept refusing, they took a very long time with their decision, wasted my time and my patience, they still owe me money but refusing to fix the issue, i had recieved a text from my last visit from the owner (confirmation for my money that i got robbed) and showed them the statement from my previous visit and one of employee acknowledged it but still end up disregarding the problem and telling me that they cant do anything about it, never in my life i had faced an issue like this, in the end they still end up charging me for the soup(shrimp tasted old in the soup) and for corn lol, i end up paying because im not cheap. Place was dead and i tried to provide my business, but with disrespect like this it sickens me. Management needs to stay on top bring clientell and provide best customer service instead of taking a vaction. I will never go there and i want my earned money back to my account. Stop charging customers for your mistakes!!! Also never disrespect any religion, every person has his/her prefrences when customers ask, you need to provide instead of trying to look right, its making the business look unprofessional.
jenn marles
Food was amazing... the house sauce is where it's at!!! 3 stars solely based on service... Sunday afternoon and only 1 server on the floor. 3 tables came in at once, a large party of atleast 8, another table of two, and our table of two... the large party was sat first and served first as should be. The second table of 2 was sat and then we were sat... the 2nd table never got served so they got up and left, it took sometime to get our drinks and our order wasn't put in correctly and came out partially. Had to remind server several times of the rest of our food in order to get it... like said before, we come for the seafood and it was spot on!!! We absolutely love the sauce and come in as often as we can...maybe having more than one server on a Sunday afternoon would be helpful.
Francisco J.
Just wow. As ai came in, there were only a couple of tables full and the place seemed empty, which often makes me go hhmmm. Glad I stayed and ate here. My wife and I ordered the King Crab. I read on another review here a "pro tip" to order the garlic bread and dip it. Wow. Out of this world. I tried a sample of the King Crab Combo. This is the biggest crab leg I have ever had! I only got one leg, but it was a pounder. The portion was perfect for two people (we also had two portions of the fabulous garlic bread). The crazy spice level? CRAZY. If you aren't the type of person who can tolerate very spicy food, go with mild or medium. What I did (and suggest) is that you get the crazy sauce on the side and the house flavor mix. Ask for melted butter on the side and mix with the crazy hot sauce. Crazier Great food.
Mike M.
This place (conroy rd Millennia )had water coming down the ceiling by the bar ,I order a combo payed $134plus another $24 tips food was alright portions very small and the place was empty...not going back
Kaitlyn I.
Would not recommend!!! I arrived at 8:45pm & they aren't supposed to close until 10pm. I go to walk in & the door is locked. There was a family inside & they even assisted with telling the employees that I was outside...eventually I went back to my car. Another person from the party arrived and finally got someone to come to the door. His response was that they were "short-staffed" but that is not an excuse!!! Aside from it being cold and waiting minutes by the door they lacked empathy & quality customer service once we did speak to them. This wasn't my first time there but it will be my last! My family & I will not be back!!
I visited the Millennia location on Jan 22, 2022. Attempted to place my order on the phone prior to arriving (Due to covid) and was advised that I would beed to come in and place my order. Once in the store, i noticed the pricing was higher in store which was revised with clear tape label machine. I informed the cashier that the prices are higher in store, his reply was, this is the correct price. Ordered my food and paid for it. After paying, I asked (out of curiosity) why the prices were higher and the cashier’s response was, I’m just doing my job. I stated, yea I know but out of curiosity, why are the prices higher, he then stared at the menu and stopped talking and handed me my receipt. Im assuming that meant for me to go sit down because he walked away when I grabbed my ticket.So, back to my original question, that wasn’t answered, why is the pricing higher in store vs lower online? Is it to get customers in and trick them with pricing?
Christopher L.
Food was good but the portions were HORRIBLE!! Ordered 2 big combos and each literally comes with (1) corn and (1) potato. The flavoring was decent and can't complain about that. But for the money I spent it was not worth it AT ALL!! Won't be returning..
Nette Rab
I wanted Crab Legs and this restaurant was close to my hotel. It was not busy at all and the service was good. I had what seemed to be a new employee, but luckily a female server arrived and helped me.I had a pound of Crab Legs and a glass of wine.The sauce was ok and hit the spot. I wish it had more garlic though.Overall, nice and clean decor.
Andre Franklin
I loved The King Crab Shack! I immediately noticed that the restaurant was clean. Cleanliness is a must:) I ordered Combo 2 and got the House flavor. I simply loved the way the flavors were very well balanced and how the food came out hot. Our waiter was amazing as well. Was very much so on top of making sure we had everything we needed.
Claudia Guzman
The crazy cajun boil is simply delicious!!! Best we ever had! We ordered it mild and it was perfect, super juicy and flavorful. The service was excellent as well. Definitely coming back soon!
Food quality and service is awesome. Got combo 4 and it was just as good as the picture. Lol. Check them out.
Came here at night after an exhausting day in the theme parks. Feet sore and legs tired, we went to a place that was open and it was the king crab shack! The restaurant staff is really nice and friendly, attentive to our needs whether it be more water or sauce. The food was good, it wasn't anything SUUPER out of the ordinary or mind blowing. It was perfect for something to end a long day of waiting in line and being under the sun.
Weirdest place ever! Menu is a mix of Chinese-food-seafood? Place was empty . Flashing sign out front say "wine-beer and cock tails tried to order a drink was in formed they do know how to make Drinks and they don't have a bar tender . Prices and super expensive.
Just ok! I was visiting Millenia Mall and decided to stop in because I was craving lobster. Service was ok because only one person was working. The place was pretty much empty which was fine. I ordered 1/2lb of shrimp, sausage, corn and 1 lobster tail. The sauce was good. The shrimp was cooked perfectly. The corn was ok. The lobster was over cooked and like rubber. I was highly disappointed. Lastly I received my bill the they charged me $10.95 for the headless shrimp however the menu showed it for $9.95. I politely pointed it out and the server stated they would have the menu changed. That's it, no apology. All I can say is, it will do in a pinch but I would not highly recommend.
Literally so good The person who served us was absolutely nice and had amazing recommendations of food He was very likable and seem like a genuine person The atmosphere of the restaurant was super fun and they even had a big shark hanging from the ceiling How fun!
Over charged me last time, spoke to owner to refund it back to my account, they never did, told me when i come in next time that ill get a credit, went back again confronted them they refused to give me back my money or credit, told me to contact the manager that he/she was on vacation, after i ordered food anyway, they served me with sausage and never told me in advance what the meal comes with(the new menu is all messed up), i told them to make a new batch they told me just to toss the sausage away, its showing that they didnt care about my religion rights even though i told them in advance, customer service was poor, i told them that i would not pay for the meal that i didnt even touch, they tried to push me the product anyway and after i kept refusing, they took a very long time with their decision, wasted my time and my patience, they still owe me money but refusing to fix the issue, i had recieved a text from my last visit from the owner (confirmation for my money that i got robbed) and showed them the statement from my previous visit and one of employee acknowledged it but still end up disregarding the problem and telling me that they cant do anything about it, never in my life i had faced an issue like this, in the end they still end up charging me for the soup(shrimp tasted old in the soup) and for corn lol, i end up paying because im not cheap. Place was dead and i tried to provide my business, but with disrespect like this it sickens me. Management needs to stay on top bring clientell and provide best customer service instead of taking a vaction. I will never go there and i want my earned money back to my account. Stop charging customers for your mistakes!!! Also never disrespect any religion, every person has his/her prefrences when customers ask, you need to provide instead of trying to look right, its making the business look unprofessional.
Food was amazing... the house sauce is where it's at!!! 3 stars solely based on service... Sunday afternoon and only 1 server on the floor. 3 tables came in at once, a large party of atleast 8, another table of two, and our table of two... the large party was sat first and served first as should be. The second table of 2 was sat and then we were sat... the 2nd table never got served so they got up and left, it took sometime to get our drinks and our order wasn't put in correctly and came out partially. Had to remind server several times of the rest of our food in order to get it... like said before, we come for the seafood and it was spot on!!! We absolutely love the sauce and come in as often as we can...maybe having more than one server on a Sunday afternoon would be helpful.
Just wow. As ai came in, there were only a couple of tables full and the place seemed empty, which often makes me go hhmmm. Glad I stayed and ate here. My wife and I ordered the King Crab. I read on another review here a "pro tip" to order the garlic bread and dip it. Wow. Out of this world. I tried a sample of the King Crab Combo. This is the biggest crab leg I have ever had! I only got one leg, but it was a pounder. The portion was perfect for two people (we also had two portions of the fabulous garlic bread). The crazy spice level? CRAZY. If you aren't the type of person who can tolerate very spicy food, go with mild or medium. What I did (and suggest) is that you get the crazy sauce on the side and the house flavor mix. Ask for melted butter on the side and mix with the crazy hot sauce. Crazier Great food.
This place (conroy rd Millennia )had water coming down the ceiling by the bar ,I order a combo payed $134plus another $24 tips food was alright portions very small and the place was empty...not going back
Would not recommend!!! I arrived at 8:45pm & they aren't supposed to close until 10pm. I go to walk in & the door is locked. There was a family inside & they even assisted with telling the employees that I was outside...eventually I went back to my car. Another person from the party arrived and finally got someone to come to the door. His response was that they were "short-staffed" but that is not an excuse!!! Aside from it being cold and waiting minutes by the door they lacked empathy & quality customer service once we did speak to them. This wasn't my first time there but it will be my last! My family & I will not be back!!
Restaurantji Recommends
I visited the Millennia location on Jan 22, 2022. Attempted to place my order on the phone prior to arriving (Due to covid) and was advised that I would beed to come in and place my order. Once in the store, i noticed the pricing was higher in store which was revised with clear tape label machine. I informed the cashier that the prices are higher in store, his reply was, this is the correct price. Ordered my food and paid for it. After paying, I asked (out of curiosity) why the prices were higher and the cashier’s response was, I’m just doing my job. I stated, yea I know but out of curiosity, why are the prices higher, he then stared at the menu and stopped talking and handed me my receipt. Im assuming that meant for me to go sit down because he walked away when I grabbed my ticket.So, back to my original question, that wasn’t answered, why is the pricing higher in store vs lower online? Is it to get customers in and trick them with pricing?
Food was good but the portions were HORRIBLE!! Ordered 2 big combos and each literally comes with (1) corn and (1) potato. The flavoring was decent and can't complain about that. But for the money I spent it was not worth it AT ALL!! Won't be returning..
I wanted Crab Legs and this restaurant was close to my hotel. It was not busy at all and the service was good. I had what seemed to be a new employee, but luckily a female server arrived and helped me.I had a pound of Crab Legs and a glass of wine.The sauce was ok and hit the spot. I wish it had more garlic though.Overall, nice and clean decor.
I loved The King Crab Shack! I immediately noticed that the restaurant was clean. Cleanliness is a must:) I ordered Combo 2 and got the House flavor. I simply loved the way the flavors were very well balanced and how the food came out hot. Our waiter was amazing as well. Was very much so on top of making sure we had everything we needed.
The crazy cajun boil is simply delicious!!! Best we ever had! We ordered it mild and it was perfect, super juicy and flavorful. The service was excellent as well. Definitely coming back soon!