190 N Cattlemen Rd UNIT 1, Sarasota
This shake shake had fantastic burgers. Personally I had a shack burger with a lettuce bun and pickles. So I definitely recommend this shake shack to anyone
For being a huge fan of Shake Shack it pains me to write this. This location provided me probably the worst experience out of the dozen or so locations I've been to around the country. It's used and abused by the look of it. I craved Shake Shack so I took a little ride from Tampa. I arrived around 11:30am, ordered from the kiosk. I found a table. The lights above my table flickered like a strobe light, the service was good. I received the text saying my order was ready 11 minutes later. The counter person dispersing the orders didn't appear to be interested in the correct food going to the correct people. Surprisingly I received my actual order. The food was its regular greatness. The experience was subpar. It appeared they just didn't have it together at this location like a normal shake shack. Go to the Orlando locations if you can, they provide a better experience.
Food was a lot smaller than expected. Lemenade was really sour. The food was amazing overall. Friendly staff. Quick food. We ordered on the kiosk and wanted for them to text us our food was ready.
Food is great, took way to long to get it, it seemed like no manager was there young employees all goofing around
Delicious food. Took a little longer than I expected but nothing extreme. We did decide to walk in at noon on a Saturday, so thats probably on us. Would definitely recommend.
Liberal empty atmosphere. All booths are taped up. Can't dine in easy. Tables that were available weren't even cleaned. All Coronavirus restrictions have been lifted in our area yet operating on fear level of their own choosing. Sad
Excellent food and a great location near the UTC Mall in Sarasota. Burgers were fresh and delicious. Plenty of ways to customize your sandwich as well. Lots of side options and drinks available as well.
My sister RAVED about this place and I finally decided to try it. Was really just not a good time. Food TASTE was ok. Long wait time. Overpriced and very little food quantity. Shakes were good but come on guys... that's not hard. It's a no from me folks.
We had hot dogs, fries and shakes today. Due to social distancing requirements only 2 of their computer ordering stations were available. The software was sluggish, and several customers gave up and left. I asked the lady for relish for our hot dogs, she got it, but I heard her cursing to another employee about having to get it. Hot dogs and fries were good, shakes were mediocre. Won't be going back.
Me and my son drive 30 minutes for Shake Shack. We don’t ever drive 30 minutes for dinner alone unless its a special occasion. Shake Shack is the one exception to this as their food is so good. Prices are reasonable. 5 Stars by far!
DELICIOUS. Didn't wait too long for the food. Easy in & out kind of situation. It was Great
The food taste good, but customer service is not. I placed online order and then drove over there. Walked in, waited by the cashier. After a few minutes, still nobody greeted or asked me, but at least one other customer was greeted, so looks like different staff had different tasks but inconsistently done. More customers got their name called, and I noticed the computer queue was getting shorter. Finally I asked one of the staff for my name. Turned out my order had been sitting somewhere getting cold. They should train the staff to be proactive and handle customers better like in Chick Fill A. Also, when I got home, opened the bag, found out that two items were missing from the order. Called the store and left voice mail for the manager. Never got a call back. Overall, disappointing customer service.
Food was fine - bathrooms were gross. Observing who was running the place at this time of day I can see why. Get it together - this is NO time to slack on bathroom cleanliness! Wont be back
190 N Cattlemen Rd UNIT 1, Sarasota, FL 34243