McDonald's

20315 Old Cutler Rd, Miami
(305) 235-5600

Recent Reviews

Jonathan P

Bad service. Waited for someone to assist me after 3 people walked up to order thenI got asked 5 minutes later “if I was waiting for an order”

Jorge Alsina

McDonald's is not what it used to

Atmosphere: 3

Food: 3

Service: 2

Roger Perez

Dirty, No A/C

Logan Rozansky

Got simple order

Atmosphere: 1

Food: 1

Service: 1

Andy Perez

Food orders are never right missing

Atmosphere: 1

Food: 1

Service: 1

Val

The worst McDonald, terrible service, terrible everything, oh and now they charge for the sauces, asked for ranch and they told me I had to pay for it on a $30+ order, just

Atmosphere: 1

Food: 1

Service: 1

Esteban Diaz

Imagine asking for mac sauce which they charge you 50 cents additional… for some goofy employer to add a “hint” of sauce. I had to open the whole thing to see if it had any sauce at all. Pathetic, greedy, lazy, useless

Atmosphere: 1

Food: 1

Service: 1

Alex Garcia

This McDonald’s is awful, I’ve never seen a McDonald’s with so many employees inside not be able to handle breakfast. they took 30+ minutes for an app ordered pick up order for 1 person.Update : after waiting from 9:55 to 10:20 I got my food and drove home only to bite into cold under cooked food. This place is awful don’t come here, McDonald’s should reconsider franchising to this owner. It’s so blatant that the owner is hiring 16-18 year olds to keep overhead low but the rest of the business suffers.

Atmosphere: 1

Food: 1

Service: 1

Efrain Vasquez

Food is good ??, but management can use a lil help from the young employees that are just walking around, and I almost forgot more preps in the burners and wrapping. That field is what needs the most help in.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: World Famous Fries, Quarter Pounder Deluxe, McDonald's Big Mac, Chicken Tenders, Sausage, Breakfast Sandwich, Chicken Mcnuggets

Carroll

Air Conditioner was not working so it was hot. We were there 2 weeks a go and same thing. Sounds like a franchisee problem. Hot hot and hot. And everyone hates their

Atmosphere: 1

Food: 1

Service: 1

Reinaldo Amores

How they’re going to charge me 25cents for 1 sweet and sour when it’s free online? Manager in charge decided to tell the girl that was handling me the sauce to charge me. If you’re going to be a manager learn what’s free of charge and what’s not.

Atmosphere: 1

Service: 1

Julian R

Terrible service. I was at the order menu at 10:25am and asked to please wait. Then, at precisely 10:30am, the screen shifts to the lunch menu, and the server immediately comes back. I was then told that the menu locks out at 10:30 and lunch items can't be purchased. I'm pretty sure I was told to wait specifically to not make any more breakfast items.The previous week, I got a half full cup of coffee. When I measured it at home, there was a little more than 6 oz in their small. This McDonald's used to be much better than the nearby McDonald's on US1 and Caribbean, but now it's much worse. They cut corners wherever they can get away with it. I'm going to make the drive a little further to the other McDonald's from now on.

Atmosphere: 1

Food: 1

Service: 1

Pachinko

Please stop allowing the two men that are standing every morning outside your establishment to stand there with their motorcycle trying to get all the deliveries orders. They think they are clever but they are not. There are move delivery drivers in this area and they practically stand there loitering until an order happens to come in so they can take it because they are closer to the machine inside.

Mauricio Del Solar

I hate when I get home and realize that half of your order is missing. Went back and I actually had to argue about the wrong order. They just not paying attention while preparing my order. Always check your bag before you leave!

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Quarter Pounder Deluxe, Chicken Mcnuggets

Everett Freeze

Updating my review...This store *was* good for a few years but has gone downhill since the pandemic. Lately I have been getting wrong orders consistently, forcing my to go back in the store to get my missing items. I understand it's hectic sometimes but just slow down and take a minute to make sure you have things right. At least the food is... Good, what you expect from McDonald's.

Atmosphere: 3

Food: 4

Service: 2

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