Steak 'n Shake - 1760 U.S. Highway 1 South

American, Hamburgers, Hot Dogs, Burgers

1760 U.S. Highway 1 South, St. Augustine
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We waited more than half an hour in the drive through, with the store almost empty and no one in line. The man at the window opened it and stared at us after fifteen minutes of waiting. Him saying nothing, my friend half-joking asked if she could help him- he passive agressively responded by listing his mental illnesses. We were kind of shell shocked.

Waited 40 mins in drive thru and still had 3 cars in front of me before I could even attempt to order. At 1 in the morning there aren't a ton of options, but that wait is ridiculous. Honestly waited around just to see how long it would take to get to order but finally gave up.

Beware at all cost. Waitress was good but cooks and management are horrible. 1 hour 23 mins to get our order, everything was wrong over and over after waiting that long arrived at 538 just now leaving at 817 nothing ever fixed or corrected. Food was wrong our ticket was given to wrong table when cook called it out. Asked if manager had a chance would like speak to him his reply was "nah I got no chances to speak" his name is john. Four people in line to complain he didnt talk...read full review

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