4067 13th St, St Cloud
I just left there on Saturday 8/7/21 and Thomas helped me. I went in there with a craving. And wanted crunch. Thomas made me my drink. Now I've been coming here for years and it's hit or miss but honestly he took my craving and just put into the most delicious shake I went outside and came back in just to get his name and asked him when he worked.
Planet Smoothie was clean and a welcoming environment! As soon as I walked in I was greeted by a young lady. Caitlyn helped us with our first visit! We will definitely be back.
Great service! Clean environment my favorite planet smoothie!
It says they open at 8 online they arenever here !!
Seem to have trouble opening on time on Saturdays. Smoothies are great though.
The smoothie its self was good. :) we had 3 different varieties, and each of us enjoyed what we ordered. The customer service was okay, it could have used a little improvement. The girl working the counter seemed a little bothered that we came in to get smoothies.
Planet Smoothie has deliciously made smoothies, a clean facility, and excellent customer service.I recommend Java the Nut or Road Runner, two tasty choices. They have many different sizes, so if you are looking to get full, it could happen with one smoothie.
Perfect option for late lunch. Quick service and friendly.
The employee tonight wasn’t wearing her mask, she was hanging it from one ear! She was not using gloves to safely prepare costumers drinks! And she was letting people hang out in the store without wearing masks either!
Had the Java Nut today. Way too much peanut butter, but that’s fine with me. Their smoothies are always good when we go. My go to when I want to give my system a break
I usually do not have a problem with this location. Today however, was a very different story. The sales associate behind the counter was very matter-of-fact and unhelpful.When I inquired about the purchase of my items going to my rewards she gave me some long winded excuse on why the answer is no and they’re not linked.As a transaction continued, things fell apart even more. When I asked for a receipt, the excuse I got was the receipt machine is broken.I keep receipts for my books and I used my credit card. All I have is her word on how much I was charge.Upon tasting the smoothie, it is overly sweet and not made like it usually is. Not very happy today.
Horrible customer service. The owner instructs her employees to not split a smoothie into two cups for small children. Great way to make my day more difficult. As one woman business owner to another, getting return business comes from happy customers. That was one simple way to accommodate a variety of clients of all ages. Too bad you missed the mark.
I'm a diabetic but I had the chocolate Elvis smoothie and my blood glucose was on point.
The employees were not wearing masks or gloves!!! Not even to do the smoothies!!!! I think is a matter of respect and protection for others!!!! And when I asked them they said NO WE DONT HAVE TO USE IT!!! ?
4067 13th St, St Cloud, FL 34769