I’ve been visiting this establishment since 2002 when Goody’s was still in the shopping center. We still had a subway, a Tuesday morning, and cici’s pizza. After the new owners took over It’s gone downhill. It doesn’t taste the same. I found plastic in my egg roll and someone chewed on the packaging of my fortune cookie. They left their lipstick on it. I also posted a video on their Facebook page reviews of me pulling the plastic out.
Christopher Suggs
Mongolian beef was all onions with a couple of tiny pieces of beef, cheese wontons were stale, portions are too small for price and too salty.
Tamaria L.
I've been patronizing this establishment for 20 years, and I gave them a 4 star review 3mos ago on Goggle. Today on June 28th I stopped by for one of my usual meals, which is either chicken & broccoli SPICY, Lomein SPICY, Hot braised wings extra SPICY or Honey garlic wings ALL FLATS WELLDONE & SPICY. I went with House Lomein SPICY and Honey Garlic wings SPICY for my order. I actually haven't had their food in about 2mos because I've been on medical leave from work and haven't been able to get around as much. I sent family in with my order on a piece of paper written out in detail because I'm so FINICKY about my food. Also, I put my phone number on the paper if they needed to call for confirmation, because maybe my handwriting wasn't ledgeable. I always order the same 4 dishes and rarely change it up. Today, for some apparent reason my Honey garlic wings weren't SPICY or WELL DONE. I immediately called the establishment to complain about the mistake on my wings and get the situation corrected. My solution on this mistake was to bring back the wrongly made wings, but be compensated for my inconvenience. I'm home and exhausted from hoping on my foot. I was willing to get back out and come to their establishment despite my current medical limitations to get the correct order. However, the inconvenience, gas, and time should be refunded with the $9.71 wings on the house. My order consisted of 3 entrees, 1 appetizer, and 1 side. My entire order was $45.37, and I kept everything else because it was fine, but the wings were not. It saddens me that Great Wall's ownership couldn't see the fairness in taking a loss of wings that were prepared incorrectly and maintaining a customer for life. I will no longer be patronizing this establishment unless I have an ah moment that changes my mindset. I honestly felt devalued as a repeat patron/customer and won't tolerate the way I was treated. I know them from my job and have informed them about current sales and promotions. I honestly thought over the years we'd established a genuine rapport, but I was terribly wrong and I left upset and defeated. However, when I say I'm done with you...I'm truly done. I've observed a lot of restaurants could care less about customer's satisfaction, since Covid. The customer engagement, food quality, and service has taken a major decline and people no longer care about maintaining BRAND LOYALTY. Therefore, I'll take my coins and business elsewhere where I can be appreciated.
Fidila Griffin
I visit this place all the time. I order the same thing every time I go. I love it!!!
Atmosphere: 3
Food: 5
Service: 5
Evette Thomas
Dude was rude and lucky I couldn’t get through the
The food was amazing. I frequently order from this place. I absolutely love the fact that they have delivery.
Food: 5
Service: 5
Best Chinese food in a while.
Atmosphere: 5
Food: 5
Service: 5
Don’t eat here u will indeed get sick. Nausea and stomach pain this was recorded 3/3/24.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sesame Chicken, Egg Roll, Fried Rice
Always excellent service been going since 2012.
Atmosphere: 5
Food: 5
Service: 5
While the place is not much to look at, the food is delicious. Great portions, great prices. Also, they do delivery!
Atmosphere: 3
Food: 5
Service: 5
The best Chinese food in town. Always reliable very delicious! I've lived here for 6 years. It's my go to. Also affordable.
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken
This place needs to remodel, they need to update.
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: Mongolian Beef
Really good food, reasonable
Atmosphere: 3
Food: 5
Service: 5
Waited on my delivery 2 hours. Finally they answered my call and said no delivery you gotta comePick up and asked me to cancel.
Service: 1
The Shrimp Rolls are the Best ! They freshly make them… I love this place … you won’t be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Roll, Seafood, Soup, Fried Rice
Restaurantji Recommends
I’ve been visiting this establishment since 2002 when Goody’s was still in the shopping center. We still had a subway, a Tuesday morning, and cici’s pizza. After the new owners took over It’s gone downhill. It doesn’t taste the same. I found plastic in my egg roll and someone chewed on the packaging of my fortune cookie. They left their lipstick on it. I also posted a video on their Facebook page reviews of me pulling the plastic out.
Mongolian beef was all onions with a couple of tiny pieces of beef, cheese wontons were stale, portions are too small for price and too salty.
I've been patronizing this establishment for 20 years, and I gave them a 4 star review 3mos ago on Goggle. Today on June 28th I stopped by for one of my usual meals, which is either chicken & broccoli SPICY, Lomein SPICY, Hot braised wings extra SPICY or Honey garlic wings ALL FLATS WELLDONE & SPICY. I went with House Lomein SPICY and Honey Garlic wings SPICY for my order. I actually haven't had their food in about 2mos because I've been on medical leave from work and haven't been able to get around as much. I sent family in with my order on a piece of paper written out in detail because I'm so FINICKY about my food. Also, I put my phone number on the paper if they needed to call for confirmation, because maybe my handwriting wasn't ledgeable. I always order the same 4 dishes and rarely change it up. Today, for some apparent reason my Honey garlic wings weren't SPICY or WELL DONE. I immediately called the establishment to complain about the mistake on my wings and get the situation corrected. My solution on this mistake was to bring back the wrongly made wings, but be compensated for my inconvenience. I'm home and exhausted from hoping on my foot. I was willing to get back out and come to their establishment despite my current medical limitations to get the correct order. However, the inconvenience, gas, and time should be refunded with the $9.71 wings on the house. My order consisted of 3 entrees, 1 appetizer, and 1 side. My entire order was $45.37, and I kept everything else because it was fine, but the wings were not. It saddens me that Great Wall's ownership couldn't see the fairness in taking a loss of wings that were prepared incorrectly and maintaining a customer for life. I will no longer be patronizing this establishment unless I have an ah moment that changes my mindset. I honestly felt devalued as a repeat patron/customer and won't tolerate the way I was treated. I know them from my job and have informed them about current sales and promotions. I honestly thought over the years we'd established a genuine rapport, but I was terribly wrong and I left upset and defeated. However, when I say I'm done with you...I'm truly done. I've observed a lot of restaurants could care less about customer's satisfaction, since Covid. The customer engagement, food quality, and service has taken a major decline and people no longer care about maintaining BRAND LOYALTY. Therefore, I'll take my coins and business elsewhere where I can be appreciated.
I visit this place all the time. I order the same thing every time I go. I love it!!!
Atmosphere: 3
Food: 5
Service: 5
Dude was rude and lucky I couldn’t get through the
Atmosphere: 1
Food: 4
Service: 1