2700 Dawson Rd Ste. 3, Albany
Always good food and always nice people working there and they seem to enjoy their job,,,wow...imagine that!Food: 5/5
Wednesday, September 14, 2022 @ 8:40pm... I walked into JJ in Albany, GA - before I can get a foot in the door - the young man at the register said, "excuse me sir, I'm sorry but we are closed. I replied, it's not 9pm what do you mean you are closed. He looked and said something under his breathe to a young lady then turned to me and said may I take your order. I replied no thank you. Little did he know that this was my 3rd time within a week & 1/2 coming to JJ and not getting service. During my 1st visit I can to order my favorite sandwich the "Club Lulu", the tall young lady at the register greeted me and kindly smiled and said sir we are out of bread. She explained that a large group came in and wiped them out. I completely understood but she did recommend a low carb sandwich wrapped in lettuce. I laughed and stated I'm 6'6" 321lbs and I need all my carbs. We both laughed then I left. Maybe 3 days later I came back, met a nice gentleman not the one above - he greeted me then asked to take my order. Again I ordered the World Famous "Club Lulu" as he was about to ring my order up, he stated "I'm sorry sir, we are out of bacon". I said cmon man you can't be. He apologized, I stated well you can't have a Club Lulu w/o the bacon. I wished the staff well then left. I'm a very patient and understanding person, maybe because I am bilateral amputee and veteran of the US Navy so I gave my first 2 visits the benefit of the doubt. But the last visit was UNACCEPTABLE!!! Upon going in I saw a family dining in and enjoying their meal, needless to say I didn't have the same experience. My visit reminded me of a training I created called "The Lost Art of Customer Service".... I'm not big on people losing their jobs but the entire shift that night should be held accountable. I'm going back tomorrow to speak to the manager and to contact the owner of this franchise hoping to obtain a common resolve regarding my Experience. V. Alston
Ordered some sandwiches for pick-up...fast, easy and they were ready when I got there. The soda machine was down for some reason or the other, but the subs made up for it. Will definitely give it another try.The Cubano was a hit with me. The bread was really soft and not too chewy. The meat and cheese was fresh and tasty.
These subs are very much average. The ham sandwich is a little salty, but otherwise, there is absolutely no flavor. Just bland. I've tried the turkey and it's the same way.
Great food...quick, friendly service.
me and my mom had lost our job
So Polite! Very professional! Quick service!My sandwich was made just like I ordered it, cut in half with oregano and sauce on the side.They even gave me a free cookie on my birthday for being a rewards member!Always a freaky fast gourmet sandwich made to order.Got to love Jimmy Johns!
Good food got my monies worth
Great Sandwiches and Service
The staff at this Jimmy John’s is seriously the best! They’ve always been kind and friendly. The staff working today was amazing and Fletcher said this was the best sandwich he’s ever had.
Tried the limited time beefy ranch wrap. So good. The croutons really make the sandwich. The cucumbers add crunch. Got it without the onions. Worth a try for sure.
Fresh AND very delicious sandwich
Customer service is always on point. Restaurant is clean, organized and adequately staffed. My order was prepared as I asked and was fresh and delicious.
#9 is my favorite. I always call my order in for lunch and the delivery is on time and fast.
2700 Dawson Rd Ste. 3, Albany, GA 31707