We went for dinner on lastnight taking my mom here for the first time and our food was not good. Me and my husband are here for our Anniversary and the food was Delicious….This is why we came back. But, I can tell by the way the Chef we had on last night was handling the food…he wasn’t a Vet! He didn’t use anything to give the food flavor other than Soy sauce and butter….He needs more guidance. The food is too expensive to have amateur Chefs on the floor…..Not sure about when we will be returning….
Atmosphere: 3
Food: 2
Service: 3
Linda NeSmith
Food very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Dressing, Steak and Shrimp, Soup and Salad, Fried Rice
southern Krate
They microwave the shumai dumplings... Sushi has no flavor nor freshness. That is all!!
Atmosphere: 1
Food: 1
Service: 1
Delma Brunt
I live in a different city, I ordered takeout and they got my order wrong, so I ordered udon noodles with shrimp and chicken, and when I arrived home it was spaghetti and chicken, I already decided not to go back when I asked the lady if she was going to take my order after waiting for her to check out 2 other customers and she started counting money like I wasn’t there and then told the waitress after I count my money she still didn’t give me chicken and shrimp. They will never get anymore of these dollars . Very disrespectful.
Food: 3
Service: 1
chris
found a toenail in my food, very unorganized
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Rice
J. Copeland
Had to wait an hour at the table before they started cooking. The food was good!Vegetarian options: Vegetables and rice was great
Atmosphere: 5
Food: 5
Service: 3
joey jacobs
We enjoy eating here. It's nice to get a show while you're eating. But be prepared to spend $$$
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shrimp, Soup and Salad, Fried Rice
Joe firebug
This used to be our go to place when we wanted a nice night out. We went for sushi... in the past it was the best. Now, there is absolutely no flavor. No one was at the bar....Service was horrible. To add insult to injury, we were charged a 15% gratuity for three of us. Despite how bad the service was, if you have more than one person on your ticket, you will be charged the 15%. I paid my last bill there. Do not "charge me a gratuity" for poor service.
Atmosphere: 2
Food: 2
Service: 1
Joe F.
As a 20+ year customer, our last trip there will be the last. The service was nonexistent. No one was working at the bar. The food had absolutely no flavor. To top it all off, the new owner is adding a 15% gratuity to any party of two or more, regardless of how bad the service is. Was once a great place to go. Now, we are looking for a new sushi bar. We will not go back.
Sarah Hunter Hunter
Very bad customer service! Rude and over charging! My dogs deserve better service. Food dried out and tasteless. Go somewhere else! This place needs to be sued and closed down!
Horrible service the owner is money hungry and super rude. Treats you like trash when you hair or plastic in your food. Would love to give them a Zero ~0~ if that was possible.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Plummer
Terrible customer service!! Management/owner is rude!! Food is actually not that good! Shogun or a Tokyo is a wayyyy better option just based on customer service alone!
Atmosphere: 1
Food: 1
Service: 1
Mr Veteran Vlogs
This place has Horrible customer
Atmosphere: 1
Food: 1
Service: 1
Carla Hawkins
I am appalled at the service I just received from Albany Mikata Japanese Steak House and Sushi Bar on Dawson Rd. A piece of plastic was in my food as I was eating and when I brought it to the attention of the owner, she was extremely rude and asked me what I wanted them to do about it. Before I could finish responding, she said "if you don't want to pay, you can't take the leftovers home". She grabbed my plate and threw it away. I was with a large party of people and we were speechless at how rude the owner was. She later returned with an itemized receipt making me pay for the soup and salad that I didn't ask for. We're not returning to this place and I felt the need to warn others and spare you from a similar experience.
We went for dinner on lastnight taking my mom here for the first time and our food was not good. Me and my husband are here for our Anniversary and the food was Delicious….This is why we came back. But, I can tell by the way the Chef we had on last night was handling the food…he wasn’t a Vet! He didn’t use anything to give the food flavor other than Soy sauce and butter….He needs more guidance. The food is too expensive to have amateur Chefs on the floor…..Not sure about when we will be returning….
Atmosphere: 3
Food: 2
Service: 3
Food very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Dressing, Steak and Shrimp, Soup and Salad, Fried Rice
They microwave the shumai dumplings... Sushi has no flavor nor freshness. That is all!!
Atmosphere: 1
Food: 1
Service: 1
I live in a different city, I ordered takeout and they got my order wrong, so I ordered udon noodles with shrimp and chicken, and when I arrived home it was spaghetti and chicken, I already decided not to go back when I asked the lady if she was going to take my order after waiting for her to check out 2 other customers and she started counting money like I wasn’t there and then told the waitress after I count my money she still didn’t give me chicken and shrimp. They will never get anymore of these dollars . Very disrespectful.
Food: 3
Service: 1
found a toenail in my food, very unorganized
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Rice
Had to wait an hour at the table before they started cooking. The food was good!Vegetarian options: Vegetables and rice was great
Atmosphere: 5
Food: 5
Service: 3
We enjoy eating here. It's nice to get a show while you're eating. But be prepared to spend $$$
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shrimp, Soup and Salad, Fried Rice
This used to be our go to place when we wanted a nice night out. We went for sushi... in the past it was the best. Now, there is absolutely no flavor. No one was at the bar....Service was horrible. To add insult to injury, we were charged a 15% gratuity for three of us. Despite how bad the service was, if you have more than one person on your ticket, you will be charged the 15%. I paid my last bill there. Do not "charge me a gratuity" for poor service.
Atmosphere: 2
Food: 2
Service: 1
As a 20+ year customer, our last trip there will be the last. The service was nonexistent. No one was working at the bar. The food had absolutely no flavor. To top it all off, the new owner is adding a 15% gratuity to any party of two or more, regardless of how bad the service is. Was once a great place to go. Now, we are looking for a new sushi bar. We will not go back.
Very bad customer service! Rude and over charging! My dogs deserve better service. Food dried out and tasteless. Go somewhere else! This place needs to be sued and closed down!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Horrible
Atmosphere: 1
Food: 1
Service: 1
Horrible service the owner is money hungry and super rude. Treats you like trash when you hair or plastic in your food. Would love to give them a Zero ~0~ if that was possible.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service!! Management/owner is rude!! Food is actually not that good! Shogun or a Tokyo is a wayyyy better option just based on customer service alone!
Atmosphere: 1
Food: 1
Service: 1
This place has Horrible customer
Atmosphere: 1
Food: 1
Service: 1
I am appalled at the service I just received from Albany Mikata Japanese Steak House and Sushi Bar on Dawson Rd. A piece of plastic was in my food as I was eating and when I brought it to the attention of the owner, she was extremely rude and asked me what I wanted them to do about it. Before I could finish responding, she said "if you don't want to pay, you can't take the leftovers home". She grabbed my plate and threw it away. I was with a large party of people and we were speechless at how rude the owner was. She later returned with an itemized receipt making me pay for the soup and salad that I didn't ask for. We're not returning to this place and I felt the need to warn others and spare you from a similar experience.
Atmosphere: 1
Food: 1
Service: 1