the server and the cook both had head phones in and were on the phone. was not givin all of our food that we ordered, eggs were not cooked they eat we asked for them , when we asked for the bacon that we ordered we were giving a togo box instead and we had to tell the server that we didn’t get our bacon and he had to tell the cook to make the bacon cause it wasn’t made the first time. there was only one other table in the restaurant at 8:30pm. the sever was more worried about who he was talking to on the phone. poor customer service..
Atmosphere: 1
Food: 2
Service: 1
Chris Thompson
We hardly ever hear about or read very many positive reviews. Usually it's the negative experiences we have with restaurants, convenient stores, retail stores, etc. that we always hear about. Wherever there is some level of customer service involved.So I want to give a huge shout out to the guys working at this Waffle House location. One was the cook, one was the waiter, but they both helped each other with the customers. They were both super friendly and helpful. We've come to expect folks to be rude, have attitudes and just all around be hateful and dismissive so it was such a welcome change to have this experience tonight.So to the guys working tonight about 7-7:30 pm when I was there, if you read this review, thank you so much for the friendly, welcoming experience. You guys were great! Take care!
Shanita ruined the experience for my small group and I had already tipped her when she tossed me my receipt. She had the personality of drying paint, consider letting her prep...away from customers...food was good, it's Waffle
Atmosphere: 2
Food: 4
Service: 1
Quando White
Found egg shells in my
Food: 1
Service: 2
Edinson Jorquera
Always great ?
Atmosphere: 5
Food: 5
Service: 5
Willie
I have to say! This was one of the best experiences I've ever had at a waffle house. From the greating when you come in right down to when you leave. I want to give a special to the men and women who worked that particular day.Tony, one of the cooksApril serverQuita server2 with no name tags( unknown)Eric was the main cook( that's what one of the servers called him). Great job, guys, and gal's!The only issue I had was that the cooks wore no hair net for their beards or head. Other than that, I really enjoyed myself.The price for my meal was unbelievable! Other waffle houses charged me more for the exact same order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just for You, Hashbrowns Scattered Smothered & Covered, Sausage
sanice olivera
Had the best experience ever in a Waffle House. First restaurant that I go that is CLEAN AND NEAT. That's a great experience for us. The food was delicious, the service awesome. Best experience ever. Sad that's almost 2 hours from home. Thank you guys for keeping up the good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just for You, Hashbrowns Scattered Smothered & Covered, Classic Waffle, Scattered Hashbrowns, Scrambled Eggs, Hashbrowns, Sausage, Chunked Hashbrowns, Bacon and Toast, Egg Sandwich, Burgers
I hate to even make this review. My experience tonight was horrifically terrible. It was terrible due to the fact that I had to wait 40+ minutes just for an all-star meal and orange juice that I did not get to receive. The manager (Black women with dreads wrapped in a bonnet) had such an aggressive attitude and awful temper. When I asked to receive an orange juice she told her employees that’s his fault, strutted her shoulders and continued making other orders. I would appreciate this waffle better if manager had better consumer service and communication skills.
Atmosphere: 3
Food: 4
Service: 1
Jessica Wall
Jesse is the BEST cook!!
Atmosphere: 3
Food: 5
Service: 5
Billy Bishop
Waffle House is always serving good food no matter which one you are dining in. Service was great and the coffee is always good. My stop for breakfast any time I am on the road.
To much music ?. But the food is great.
It's an average
Atmosphere: 5
Food: 3
Service: 5
the server and the cook both had head phones in and were on the phone. was not givin all of our food that we ordered, eggs were not cooked they eat we asked for them , when we asked for the bacon that we ordered we were giving a togo box instead and we had to tell the server that we didn’t get our bacon and he had to tell the cook to make the bacon cause it wasn’t made the first time. there was only one other table in the restaurant at 8:30pm. the sever was more worried about who he was talking to on the phone. poor customer service..
Atmosphere: 1
Food: 2
Service: 1
We hardly ever hear about or read very many positive reviews. Usually it's the negative experiences we have with restaurants, convenient stores, retail stores, etc. that we always hear about. Wherever there is some level of customer service involved.So I want to give a huge shout out to the guys working at this Waffle House location. One was the cook, one was the waiter, but they both helped each other with the customers. They were both super friendly and helpful. We've come to expect folks to be rude, have attitudes and just all around be hateful and dismissive so it was such a welcome change to have this experience tonight.So to the guys working tonight about 7-7:30 pm when I was there, if you read this review, thank you so much for the friendly, welcoming experience. You guys were great! Take care!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Waffle, Hashbrowns, Sausage
Shanita ruined the experience for my small group and I had already tipped her when she tossed me my receipt. She had the personality of drying paint, consider letting her prep...away from customers...food was good, it's Waffle
Atmosphere: 2
Food: 4
Service: 1
Found egg shells in my
Food: 1
Service: 2
Always great ?
Atmosphere: 5
Food: 5
Service: 5
I have to say! This was one of the best experiences I've ever had at a waffle house. From the greating when you come in right down to when you leave. I want to give a special to the men and women who worked that particular day.Tony, one of the cooksApril serverQuita server2 with no name tags( unknown)Eric was the main cook( that's what one of the servers called him). Great job, guys, and gal's!The only issue I had was that the cooks wore no hair net for their beards or head. Other than that, I really enjoyed myself.The price for my meal was unbelievable! Other waffle houses charged me more for the exact same order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just for You, Hashbrowns Scattered Smothered & Covered, Sausage
Had the best experience ever in a Waffle House. First restaurant that I go that is CLEAN AND NEAT. That's a great experience for us. The food was delicious, the service awesome. Best experience ever. Sad that's almost 2 hours from home. Thank you guys for keeping up the good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Just for You, Hashbrowns Scattered Smothered & Covered, Classic Waffle, Scattered Hashbrowns, Scrambled Eggs, Hashbrowns, Sausage, Chunked Hashbrowns, Bacon and Toast, Egg Sandwich, Burgers
Wheelchair accessibility: Okay thanks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Waffle
Restaurantji Recommends
I hate to even make this review. My experience tonight was horrifically terrible. It was terrible due to the fact that I had to wait 40+ minutes just for an all-star meal and orange juice that I did not get to receive. The manager (Black women with dreads wrapped in a bonnet) had such an aggressive attitude and awful temper. When I asked to receive an orange juice she told her employees that’s his fault, strutted her shoulders and continued making other orders. I would appreciate this waffle better if manager had better consumer service and communication skills.
Atmosphere: 3
Food: 4
Service: 1
Jesse is the BEST cook!!
Atmosphere: 3
Food: 5
Service: 5
Waffle House is always serving good food no matter which one you are dining in. Service was great and the coffee is always good. My stop for breakfast any time I am on the road.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scattered Hashbrowns, Scrambled Eggs, Sausage, Texas Sausage Melt, Pecan Waffle
Until they clean the gum off the bottom of the table I won't give more than one star.
Chris, Quita, Tip, and the team at Westover Blvd location in Albany Ga are awesome. We are treated like family members every time we
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scattered Hashbrowns