Food is EXTREMELY salty, had to buy a Pedialyte after.They also have a C - 75 Heath Grade, too expensive for mainly filler vegetables too.DO NOT COME HERE
Atmosphere: 2
Food: 1
Service: 3
Dawn shepperd
I tried there chicken and broccoli, chicken mixed vegetables, chicken fried rice,egg roll and hot and sour soup the food was horrible and I paid $65 dollars just to put it all in the trash. The chicken is fake , and the eggs are fake. The food doesn't look like anything like the pictures.
Atmosphere: 1
Food: 1
Service: 1
Chris C
Oh where do I begin.... The host was very pleasant and seated us at the one open table toward the back of the restaurant -- it was a full house so we were hoping that was a sign of what was to come. Our server was very lukewarm (but maybe she was shy or tired not sure) but she brought us a glass of water after leaving us with the menus. Let me point out that the menu is EXTREMELY hard to read because the print is like 6 or 8 font and printed onto a dark background with a dragon image that made finding items and reading descriptions near impossible. Even Meglin stated that she thought it was hard to read.Then we ordered a Hot and Sour Soup which tasted more like broth, and I've had this soup MANY times before and have excellent versions to use as a comparison. Also we ordered for our appetizers, the steamed dumplings which were pretty nice but the dip they served with it was a little heavy on the vinegar. But worst of all were the spring rolls - they were soggy on the inside and that was starting to come through the wrap even after it was deep fried. We only ate half each which left an entire one on the plate.For our main course we ordered Orange Chicken and Sesame Chicken which were Meh at best. The orange tasted authentic versus artificial but it didn't make my tongue go wild which is what I hope for when I go out to eat; I honestly like the frozen Orange Chicken from Trader Joe's better. But it looked great and was VERY hot and fresh - I just wished it was as tasty. The Sesame Chicken had a lot to be desired as well. The presentation was nice, but that's about it. The broccoli didn't have any seasoning and seemed like it was added for the sake of color.Other things that kinda irked us...- After the apps, we ordered a Sprite but it was brought to the table in the bottle which is fine, but how come it didn't occur to our server to bring a cup with ice to drink it out of?? We had to ask for that too.- When we ordered the soup we had to ask for the wonton chips that are customarily served with the soup at other Chinese restaurants.- We had to ask for soy sauce - it's not a resident of the table for some reason. Could be more sanitary, but ask us if we need it or put it down with the napkins and take it back to clean the bottle once patrons leave.- And finally it seemed like our server was in a rush to clean up our plates and get us out of there. EVEN if that was intentional, when we asked what the rush was for she was caught off guard but didn't say that she didn't mean to make us feel that way.I think in general customer service has declined and people are hired to represent a business but really don't have any idea nor are trained on how to respond in certain situations. I blame this on the owners and managers.But even after all this, I didn't make a scene, nor would I have. I paid the bill, gave an 18% tip and kindly thanked her as we left which was met with an awkward look.Honestly this isn't the first time one of the restaurants down at Ponce City Market have left a lot to be desired. After spending 20 minutes for parking (ridiculous), then walking a country mile to get inside, where it seems thousands were packed in, only to be followed by mediocre service and food, I can confidently say that I won't be back down there regardless of the rave reviews of any other restaurants. It's too much of a gamble... Will I find parking? Will I find a restaurant with seats? Will the servers be pleasant and helpful? Will the food be delightful? Coming from a native of this city, I'm so disappointed in how the southern charm, manners, and food have all gone down hill --- meanwhile prices continue to skyrocket. Jia really only has to put a little more effort into their service levels, mood, and food and it could get an extra star in a matter of months.
Atmosphere: 3
Food: 3
Service: 2
angie garcia
The rice with chicken…. I didn’t identify which part of chicken was in my plate. The waitress was rude and without
Atmosphere: 3
Food: 1
Service: 1
Christopher Cleary
We often stop here before seeing a show at the Alliance Theatre or Center for Puppetry Arts. Our go-to dish is Kung Pao Chicken. We’ve had other menu items that are good but don’t match up. We prefer their steamed rice to the fried, and my partner likes chili oil with it. The Hunan chicken is disappointing. Not sure where to start? Order the egg drop soup while you figure it out. Service is usually attentive and fast. Dining at the bar is a solid option.
Atmosphere: 4
Food: 4
Service: 4
Naafi Mostofa
I have been coming here for years and feel it has some great dishes, specifically the vegetarian options.
Atmosphere: 5
Food: 5
Service: 5
Irving-Tomas R.
Service was average but concerned that the lady helping us was sick and could have gotten us sick while eating here. The food was average and it felt like I was eating food that was either old and the fried rice tasted like I was eating brown rice without any flavor.
Desiree Robertson
Takes about 20 min, but soup dumplings are great.
Atmosphere: 4
Food: 5
Service: 3
Aaron Davis
The Sesame chicken was disappointing at $20. Worst I’ve tasted in years. Big chunky meat with tangy, nasty sweet and sour tasting sauce….nice and hot. Ambience is cool though. Should have read the reviews first
Atmosphere: 4
Food: 2
Service: 3
Hayley M.
I just love love love this place. The whole pieces of white meat chicken is such high quality and unmatched to any other Chinese restaurant. Whether it's takeout or dining in, our food is amazing and the service is always nice to me. I am so impressed every visit with the flavors of the homemade sauces and dumplings. If I lived at ponce I would come WAY too often! This is amazing incredible Chinese food that I always bring Atlanta visitors to, I'm proud to show off my favorite takeout spot!
Our server was exceptionally friendly and helpful. Our food was well prepared and brought to us in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef, Cumin Lamb
Zoe Vergara
This restaurant has it all. Every time I am in ATL I stop by. Authentic food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bang Bang Chicken, Steamed Pan Fried Dumplings
tj garretson
Everything was delicious. The garlic pork ribs were delicious and the crunchy bits of garlic on it was amazing. The soup was hearty. Definitely a good spot to go to for some great
Atmosphere: 5
Food: 5
Service: 5
Jay D.
I liked Jia, I didn't think it was as bad as some of the other Yelpers felt and it wasn't as great as some of the other Redditors felt, it was a pretty happy medium for me! The numbing flavor on the crispy beef was good, the fried rice was delicious, I liked the mapo tofu but two of the people I was there with thought it was lacking flavor, and the soup dumplings were decent! I hated the drink I got, I swear it was straight alcohol with syrup, but I can see some people really enjoying that type of drink (strong but very sweet)? Overall I enjoyed it and I'm glad there's a space for it at PCM!
Amanda Owensby
It took me quite some time to decide which dishes I wanted... finally narrowed it down to 3 dim sum plates (dim sum available all day). Scallion pancake, pork soup dumplings and ground beef Dan Dan noodles, since the dumplings were pork. They were all out of the scallion pancakes... no problem. I had PLENTY of food between the Terry dishes. In the end, I wished I had gotten another order of Dan Dan noodles rather than the dumplings because they were OUT OF THIS WORLD delicious! The bartender took a little bit to warm up to us.... but I think we won her over by the end. Great service, when all was said and done.
Food is EXTREMELY salty, had to buy a Pedialyte after.They also have a C - 75 Heath Grade, too expensive for mainly filler vegetables too.DO NOT COME HERE
Atmosphere: 2
Food: 1
Service: 3
I tried there chicken and broccoli, chicken mixed vegetables, chicken fried rice,egg roll and hot and sour soup the food was horrible and I paid $65 dollars just to put it all in the trash. The chicken is fake , and the eggs are fake. The food doesn't look like anything like the pictures.
Atmosphere: 1
Food: 1
Service: 1
Oh where do I begin.... The host was very pleasant and seated us at the one open table toward the back of the restaurant -- it was a full house so we were hoping that was a sign of what was to come. Our server was very lukewarm (but maybe she was shy or tired not sure) but she brought us a glass of water after leaving us with the menus. Let me point out that the menu is EXTREMELY hard to read because the print is like 6 or 8 font and printed onto a dark background with a dragon image that made finding items and reading descriptions near impossible. Even Meglin stated that she thought it was hard to read.Then we ordered a Hot and Sour Soup which tasted more like broth, and I've had this soup MANY times before and have excellent versions to use as a comparison. Also we ordered for our appetizers, the steamed dumplings which were pretty nice but the dip they served with it was a little heavy on the vinegar. But worst of all were the spring rolls - they were soggy on the inside and that was starting to come through the wrap even after it was deep fried. We only ate half each which left an entire one on the plate.For our main course we ordered Orange Chicken and Sesame Chicken which were Meh at best. The orange tasted authentic versus artificial but it didn't make my tongue go wild which is what I hope for when I go out to eat; I honestly like the frozen Orange Chicken from Trader Joe's better. But it looked great and was VERY hot and fresh - I just wished it was as tasty. The Sesame Chicken had a lot to be desired as well. The presentation was nice, but that's about it. The broccoli didn't have any seasoning and seemed like it was added for the sake of color.Other things that kinda irked us...- After the apps, we ordered a Sprite but it was brought to the table in the bottle which is fine, but how come it didn't occur to our server to bring a cup with ice to drink it out of?? We had to ask for that too.- When we ordered the soup we had to ask for the wonton chips that are customarily served with the soup at other Chinese restaurants.- We had to ask for soy sauce - it's not a resident of the table for some reason. Could be more sanitary, but ask us if we need it or put it down with the napkins and take it back to clean the bottle once patrons leave.- And finally it seemed like our server was in a rush to clean up our plates and get us out of there. EVEN if that was intentional, when we asked what the rush was for she was caught off guard but didn't say that she didn't mean to make us feel that way.I think in general customer service has declined and people are hired to represent a business but really don't have any idea nor are trained on how to respond in certain situations. I blame this on the owners and managers.But even after all this, I didn't make a scene, nor would I have. I paid the bill, gave an 18% tip and kindly thanked her as we left which was met with an awkward look.Honestly this isn't the first time one of the restaurants down at Ponce City Market have left a lot to be desired. After spending 20 minutes for parking (ridiculous), then walking a country mile to get inside, where it seems thousands were packed in, only to be followed by mediocre service and food, I can confidently say that I won't be back down there regardless of the rave reviews of any other restaurants. It's too much of a gamble... Will I find parking? Will I find a restaurant with seats? Will the servers be pleasant and helpful? Will the food be delightful? Coming from a native of this city, I'm so disappointed in how the southern charm, manners, and food have all gone down hill --- meanwhile prices continue to skyrocket. Jia really only has to put a little more effort into their service levels, mood, and food and it could get an extra star in a matter of months.
Atmosphere: 3
Food: 3
Service: 2
The rice with chicken…. I didn’t identify which part of chicken was in my plate. The waitress was rude and without
Atmosphere: 3
Food: 1
Service: 1
We often stop here before seeing a show at the Alliance Theatre or Center for Puppetry Arts. Our go-to dish is Kung Pao Chicken. We’ve had other menu items that are good but don’t match up. We prefer their steamed rice to the fried, and my partner likes chili oil with it. The Hunan chicken is disappointing. Not sure where to start? Order the egg drop soup while you figure it out. Service is usually attentive and fast. Dining at the bar is a solid option.
Atmosphere: 4
Food: 4
Service: 4
I have been coming here for years and feel it has some great dishes, specifically the vegetarian options.
Atmosphere: 5
Food: 5
Service: 5
Service was average but concerned that the lady helping us was sick and could have gotten us sick while eating here. The food was average and it felt like I was eating food that was either old and the fried rice tasted like I was eating brown rice without any flavor.
Takes about 20 min, but soup dumplings are great.
Atmosphere: 4
Food: 5
Service: 3
The Sesame chicken was disappointing at $20. Worst I’ve tasted in years. Big chunky meat with tangy, nasty sweet and sour tasting sauce….nice and hot. Ambience is cool though. Should have read the reviews first
Atmosphere: 4
Food: 2
Service: 3
I just love love love this place. The whole pieces of white meat chicken is such high quality and unmatched to any other Chinese restaurant. Whether it's takeout or dining in, our food is amazing and the service is always nice to me. I am so impressed every visit with the flavors of the homemade sauces and dumplings. If I lived at ponce I would come WAY too often! This is amazing incredible Chinese food that I always bring Atlanta visitors to, I'm proud to show off my favorite takeout spot!
Restaurantji Recommends
Our server was exceptionally friendly and helpful. Our food was well prepared and brought to us in a timely manner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef, Cumin Lamb
This restaurant has it all. Every time I am in ATL I stop by. Authentic food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bang Bang Chicken, Steamed Pan Fried Dumplings
Everything was delicious. The garlic pork ribs were delicious and the crunchy bits of garlic on it was amazing. The soup was hearty. Definitely a good spot to go to for some great
Atmosphere: 5
Food: 5
Service: 5
I liked Jia, I didn't think it was as bad as some of the other Yelpers felt and it wasn't as great as some of the other Redditors felt, it was a pretty happy medium for me! The numbing flavor on the crispy beef was good, the fried rice was delicious, I liked the mapo tofu but two of the people I was there with thought it was lacking flavor, and the soup dumplings were decent! I hated the drink I got, I swear it was straight alcohol with syrup, but I can see some people really enjoying that type of drink (strong but very sweet)? Overall I enjoyed it and I'm glad there's a space for it at PCM!
It took me quite some time to decide which dishes I wanted... finally narrowed it down to 3 dim sum plates (dim sum available all day). Scallion pancake, pork soup dumplings and ground beef Dan Dan noodles, since the dumplings were pork. They were all out of the scallion pancakes... no problem. I had PLENTY of food between the Terry dishes. In the end, I wished I had gotten another order of Dan Dan noodles rather than the dumplings because they were OUT OF THIS WORLD delicious! The bartender took a little bit to warm up to us.... but I think we won her over by the end. Great service, when all was said and done.
Atmosphere: 4
Food: 5
Service: 5