Papa Johns Pizza

Second time Uber went to pick up food and Papa John’s can’t read the receipt Because once again, I’m missing half my order wish you could give zero stars really pisses me off

makes sense why they have a 2.6 review.

Atmosphere: 1

Food: 1

Service: 1

My boys working hard give them some grace

This is the second time that my pizza had to be restored. And when I spoke with the manager Robert he was overly rude and inconsiderate about the entire situation. He proceeds to hang up in my face once I stated I would call corporate. Second time this pizza was delivered wrong. It was supposed to be half cheese half pepperoni. It looks like they put extra pepperoni on one side.

Food: 3

Service: 1

This Papa John’s so slow that people Nextdoor order through DoorDash for drivers to wait because Papa John’s passes on cost to customer which reduces tip and quality delivery. This place is terrible. I’ve told this guy what order I’m here for and it was determined that he can’t read! Shack pay your employees better or get out of the pizza business. Sell out.

Atmosphere: 1

Service: 1

They forgot to put the cheese on my pizza and the pizza was not done all the way

Atmosphere: 2

Food: 2

Service: 1

Great customer service and pizza was smackin

I normally order from here and have a decent experience , but yesterday my cheese sticks were so oily that when I bit in to the oil was in my mouth … I bought a 12 inch and just tossed it because it too oily to consume.

Horrible pizza that I had to wait 30 min past the time I was originally told. I love papa John’s but this was the worst pizza I’ve ever had.

Atmosphere: 1

Food: 1

Service: 1

They didn’t give a damn how they prepared my pizza and left out my extra sauces that I had paid for! The manager acted as if he didn’t give a dam, terrible attitude towards customers a “don’t care attitude!”

Atmosphere: 1

Food: 1

Service: 1

Great customer service. Everyone was nice and up beat. Pizza was amazing. Definitely recommend if in the area.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzas Wings, Extra Large New York Style Pizza

Ordered a delivery. It never arrived. Even though their app said delivered. Called the store - they said DoorDash steals orders. And that they would send out another one. That one never came as well. At this point, the store and/or DoorDash stole $s from me. Never use this location again.

Service: 1

Horrible pizza…skimped on the cheese. Called to let them know and was told they have been having to cut back on cheese because of inventory issues. What’s a pizza without lots of cheese! Spent too much money on this! Unacceptable!!

Atmosphere: 2

Food: 1

Service: 2

Just picked up the most bum pizza. Like it is so tough I can barely chew it. It was a simple cheese pizza it surely cannot be that hard. Figuring out how to get my money back asap.

Food: 1

Pizza crust was thin and hard. Can’t be real Papa Johns ingredients, I’m convinced. Called in and manager replaced my pizzas but they were the same low quality. I see why they’re buy 1 get 1 free. Guess its back to Marcos for us.

Unfortunately I ordered pizza yesterday for delivery and when it arrived the crust was thin and very cardboard-esque. I went to complain online and was directed to call the store. When I did, I told the store manager they gave me the wrong crust (I ordered original pan). She asked me to describe the crust and I said "it's not original pan, it's thin and very cardboardy - maybe gluten free?" She said "oh, no, that just means it's been sitting out a long time"... I said "ok well it's not edible" she said "Ok I can re-make it and it'll be delivered, but it may take a while" I said "ok". Then she called me back and said she only has authorization to actually give me a PARTIAL refund. I am so disappointed. I was not able to choke down a single slice and I had to throw it away. What has happened to Papa John's quality? Why couldn't they either deliver me a fresh pizza or provide a full refund? The crust was on par with Lunchables, but actually 10x worse. It was Tombstone, frozen pizza, level.

Food: 1

Service: 1