I was disappointed in the food. The steak was so tough, and they didn't get my order right. I did like the appetizer. Wasn't worth the money.
Atmosphere: 2
Food: 2
Service: 2
Shaun Holbrook
We enjoyed Logan's for many years, when we lived in Florence, KY, and now the location in Dalton. The food quality at the Dalton location had been excellent until the last 6 months.It started out our steaks were cooked wrong on occasion, we don't expect perfection, mistakes happen, but the last 5 times we've been here the steaks are either very rare or charred (we both like medium). There have been a couple of occasions where they forgot our sides.We would return to have cooked a little longer or refired. Twice my wife ordered medium, but received rare, and when she got it back, it was close to burnt; out of spite for having it returned??? I hope not.We posted a similar review 2 months ago that received attention from corporate, and the manager of the Dalton store contacted me directly to apologize and swore to address the issue. She also gave a gift card and asked us to visit again. We did and had the very same experience!!!We are not picky people at all and don't expect perfection, we just expect to have better quality food for the price of steaks these days.We really have enjoyed Logan's, but 5 times straight of raw or overcooked meals with zero improvement is enough. We regret to say that we most likely may not return to Logan's in the future.
Atmosphere: 4
Food: 1
Service: 4
Cathy Orr
Staff were on top of their game all the way around.
Atmosphere: 5
Food: 5
Service: 5
Stephen Azbill
Terrible….Service was terrible! Waited for 45 minutes after ordering for food. I complained and they gave us a small discount and a 10 dollar gift card. When the manager took my check back gave him my card to cover what the gift card wouldn’t and he kept the card charged mine the full price. Will never go
Atmosphere: 1
Food: 4
Service: 1
Scott Young
We were enthusiastically greeted and quickly seated, even though it was the diner rush.The waitress was polite, but she was quite busy with many tables. Drink refills were not offered until the end of the meal. That was fine with us though; as I said, they were quite busy.The food was delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Rolls
Gloria Moreno
Waited 1 hour to get seated as a party of 2 while the staff argued about where to sit people. Very unorganized. Waited another hour for food and it was COLD. After waiting 2 hours you’d expect the food to atleast be fresh especially after being patient.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Ribs, Chicken Tenders, Fries
Darrin Ford
Logans Roadhouse staff was very friendly and respectful, quick bringing food out. All around a great experience! From Cincinnati, Ohio!-F.O.E
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Steak
Michael Fisher
Service was great!
Atmosphere: 5
Food: 5
Service: 5
k parker
They were very busy, but we were seated after about 15 minutes. Our server brought our drinks quickly. Our chicken and ribs came out hot and very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs, Rolls
Jayden Sell
Great food, had an amazing experience. Love the people here.
Steak was cold . I ordered it xwell how can that be cold!
Atmosphere: 3
Food: 2
Service: 4
Ken Scott
Every things was great but Chloe S was
Atmosphere: 5
Food: 5
Service: 5
Shonda Isthename
One steak (medium well) was over cooked and the other steak (medium) was undercooked. The printer in the kitchen ran out of paper so they forgot our order. The sides were good and the waitress was wonderful.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Loaded Mashed Potatoes
Manuel A. Guzmán Manukian
I just wasted 15 minutes waiting to be assigned a table and no one bothered to serve me or even talk to me.This is a place I will not return to even though it is the only restaurant in all of Dalton.
I was disappointed in the food. The steak was so tough, and they didn't get my order right. I did like the appetizer. Wasn't worth the money.
Atmosphere: 2
Food: 2
Service: 2
We enjoyed Logan's for many years, when we lived in Florence, KY, and now the location in Dalton. The food quality at the Dalton location had been excellent until the last 6 months.It started out our steaks were cooked wrong on occasion, we don't expect perfection, mistakes happen, but the last 5 times we've been here the steaks are either very rare or charred (we both like medium). There have been a couple of occasions where they forgot our sides.We would return to have cooked a little longer or refired. Twice my wife ordered medium, but received rare, and when she got it back, it was close to burnt; out of spite for having it returned??? I hope not.We posted a similar review 2 months ago that received attention from corporate, and the manager of the Dalton store contacted me directly to apologize and swore to address the issue. She also gave a gift card and asked us to visit again. We did and had the very same experience!!!We are not picky people at all and don't expect perfection, we just expect to have better quality food for the price of steaks these days.We really have enjoyed Logan's, but 5 times straight of raw or overcooked meals with zero improvement is enough. We regret to say that we most likely may not return to Logan's in the future.
Atmosphere: 4
Food: 1
Service: 4
Staff were on top of their game all the way around.
Atmosphere: 5
Food: 5
Service: 5
Terrible….Service was terrible! Waited for 45 minutes after ordering for food. I complained and they gave us a small discount and a 10 dollar gift card. When the manager took my check back gave him my card to cover what the gift card wouldn’t and he kept the card charged mine the full price. Will never go
Atmosphere: 1
Food: 4
Service: 1
We were enthusiastically greeted and quickly seated, even though it was the diner rush.The waitress was polite, but she was quite busy with many tables. Drink refills were not offered until the end of the meal. That was fine with us though; as I said, they were quite busy.The food was delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Rolls
Waited 1 hour to get seated as a party of 2 while the staff argued about where to sit people. Very unorganized. Waited another hour for food and it was COLD. After waiting 2 hours you’d expect the food to atleast be fresh especially after being patient.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Ribs, Chicken Tenders, Fries
Logans Roadhouse staff was very friendly and respectful, quick bringing food out. All around a great experience! From Cincinnati, Ohio!-F.O.E
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Steak
Service was great!
Atmosphere: 5
Food: 5
Service: 5
They were very busy, but we were seated after about 15 minutes. Our server brought our drinks quickly. Our chicken and ribs came out hot and very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ribs, Rolls
Great food, had an amazing experience. Love the people here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Porkivore, Mozzarella Sticks, Ribs, Chicken Tenders, Rolls, Mashed Potatoes, Fries
Restaurantji Recommends
Steak was cold . I ordered it xwell how can that be cold!
Atmosphere: 3
Food: 2
Service: 4
Every things was great but Chloe S was
Atmosphere: 5
Food: 5
Service: 5
One steak (medium well) was over cooked and the other steak (medium) was undercooked. The printer in the kitchen ran out of paper so they forgot our order. The sides were good and the waitress was wonderful.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Loaded Mashed Potatoes
I just wasted 15 minutes waiting to be assigned a table and no one bothered to serve me or even talk to me.This is a place I will not return to even though it is the only restaurant in all of Dalton.
Service: 1
It's really
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 8oz Onion Brewski Steak for Logan's Roadhouse 2013, Fried Chicken, Mozzarella Sticks, Grilled Meatloaf, Country Fried Steak, Basket of Fries, The Sampler Platter, Loaded Mashed Potatoes, Mesquite-Grilled Chicken Caesar, Rolls, Mashed Potatoes, Fries, Cobb Salad, Chopped Steak, Waffle Fries