This Pizza Hut is the most incompetent place to ever order from or expect that anything will ever be right when you get it. I ordered a pizza an hour goes by it’s supposedly out for delivery. I call to check on it and told yes sir the door dasher just got the order. Then 35 more mins go by to call again to find out that they are not going to be able to deliver till past 5. What a joke! However ordered Marcos pizza not only was it cheaper and was delivered for cheaper it was hot and earlier than expected so I highly recommend DO NOT order from this Pizza Hut and order from MARCOs instead!!!
Atmosphere: 1
Food: 1
Service: 1
April Sikes
Greasy soggy mess! It said it was ready online, but they never even started it until I arrived… which was probably why it’s sloppy and
Atmosphere: 1
Food: 1
Service: 1
Sean Swope
Never received our order. Will be using Marcos from now on. They also never answered the phone when I called to see what’s going
Atmosphere: 1
Food: 1
Service: 1
Cameron Harris
Custermer servise is bad
Kymberly Dillon
Usually Good quality Pizza.
Michelle Thompson
Placed an order tonight. They called to say they were out of pasta, then called back to say they found some. Odd, but things happen. An hour later, the order is finally marked as out for delivery. I assume the driver was hungry since apparently he just took it home instead of delivering to us. Guess I have to call tomorrow and get a refund. Fastest speed run of "never ordering from here again" I've ever experienced.UPDATE: I called and was told the kitchen cancelled my ticket without cancelling the order. Due to this, I was promised a refund, and was hoping I could come back here with a good update. Unfortunately, it's now week later and the online order still shows it's out for delivery and no refund has been issued. Every time I call the manager "isn't in" no matter the time of day. Seems like this particular franchise location has some serious issues, which is sad, because I love the food.
TIFFANY AVANT
Robyn was very polite. She took my order & cashed me out quickly. While I waited in the lobby for my order, I was pleased to see her working her area while training a new driver w/ great tips, thorough instructions & patience. She's a treasure. Customer service has definitely improved.
Google user
Robyn was very polite. She took my order \\u0026 cashed me out quickly. While I waited in the lobby for my order, I was pleased to see her working her area while training a new driver w/ great tips, thorough instructions \\u0026 patience. She's a treasure. Customer service has definitely improved.
Gisela Fernandez
The worst place to eat pizza, this is the third time that I ordered a pizza and looks nasty, no cheese. Don’t order pizza from here
Alexis Johnson
My order was still raw my child bit into one. I figured under the new managment this would be better obviously not im irritated paid 40 dollars for nothing. I will never be order here ever again glennville needs more options.
Was not happy with my order. I ordered Italian sausage what they need to do is put more cheese and more Italian sausage.
Gabriel R.
Order an Italian sausage a medium pizza. The pizza, lack cheese and Italian sausage it was just the dough. If you get pizza at this location check your pizza before you leave.
Brianna N.
They pick and choose who they deliver to. They also have a very rude manager who should probably work in some other business because customer service is not for her. They lied and said they have no drivers but and then literally admitted they do have drivers and then said that she didn't say that. On top of all of that even when I carry out i always have problems with something. Either it's cold or never made it to the oven. Why give wait times if it ain't gone be done. Y'all need knew employees
Christopher Shook
So much for new management fixing all the old problems. App still won’t let you flip over to delivery which makes all my points I have earned useless. Staff super quick to let you know they can’t do anything about that. At least they are actually offering delivery now. It’s really a shame. Customer service non existent.
Aliyah Bedard
Nothing against the staff, just crazy high prices. Ordered a medium cheese pizza only and was charged $16.20…. Yikes
This Pizza Hut is the most incompetent place to ever order from or expect that anything will ever be right when you get it. I ordered a pizza an hour goes by it’s supposedly out for delivery. I call to check on it and told yes sir the door dasher just got the order. Then 35 more mins go by to call again to find out that they are not going to be able to deliver till past 5. What a joke! However ordered Marcos pizza not only was it cheaper and was delivered for cheaper it was hot and earlier than expected so I highly recommend DO NOT order from this Pizza Hut and order from MARCOs instead!!!
Atmosphere: 1
Food: 1
Service: 1
Greasy soggy mess! It said it was ready online, but they never even started it until I arrived… which was probably why it’s sloppy and
Atmosphere: 1
Food: 1
Service: 1
Never received our order. Will be using Marcos from now on. They also never answered the phone when I called to see what’s going
Atmosphere: 1
Food: 1
Service: 1
Custermer servise is bad
Usually Good quality Pizza.
Placed an order tonight. They called to say they were out of pasta, then called back to say they found some. Odd, but things happen. An hour later, the order is finally marked as out for delivery. I assume the driver was hungry since apparently he just took it home instead of delivering to us. Guess I have to call tomorrow and get a refund. Fastest speed run of "never ordering from here again" I've ever experienced.UPDATE: I called and was told the kitchen cancelled my ticket without cancelling the order. Due to this, I was promised a refund, and was hoping I could come back here with a good update. Unfortunately, it's now week later and the online order still shows it's out for delivery and no refund has been issued. Every time I call the manager "isn't in" no matter the time of day. Seems like this particular franchise location has some serious issues, which is sad, because I love the food.
Robyn was very polite. She took my order & cashed me out quickly. While I waited in the lobby for my order, I was pleased to see her working her area while training a new driver w/ great tips, thorough instructions & patience. She's a treasure. Customer service has definitely improved.
Robyn was very polite. She took my order \\u0026 cashed me out quickly. While I waited in the lobby for my order, I was pleased to see her working her area while training a new driver w/ great tips, thorough instructions \\u0026 patience. She's a treasure. Customer service has definitely improved.
The worst place to eat pizza, this is the third time that I ordered a pizza and looks nasty, no cheese. Don’t order pizza from here
My order was still raw my child bit into one. I figured under the new managment this would be better obviously not im irritated paid 40 dollars for nothing. I will never be order here ever again glennville needs more options.
Restaurantji Recommends
Was not happy with my order. I ordered Italian sausage what they need to do is put more cheese and more Italian sausage.
Order an Italian sausage a medium pizza. The pizza, lack cheese and Italian sausage it was just the dough. If you get pizza at this location check your pizza before you leave.
They pick and choose who they deliver to. They also have a very rude manager who should probably work in some other business because customer service is not for her. They lied and said they have no drivers but and then literally admitted they do have drivers and then said that she didn't say that. On top of all of that even when I carry out i always have problems with something. Either it's cold or never made it to the oven. Why give wait times if it ain't gone be done. Y'all need knew employees
So much for new management fixing all the old problems. App still won’t let you flip over to delivery which makes all my points I have earned useless. Staff super quick to let you know they can’t do anything about that. At least they are actually offering delivery now. It’s really a shame. Customer service non existent.
Nothing against the staff, just crazy high prices. Ordered a medium cheese pizza only and was charged $16.20…. Yikes