First time walking in. Menu items don't seem super clear so I asked to explain what I could get and they seemed exasperated by my question. I get it if everyone may ask the same thing but... Nice choices to fill a bowl but I get the feeling that the person serving is annoyed with me. The bowl was made and the food was tasty and good. But between the annoyed server and the dead atmosphere (no music, just a silent tv with Saved by the Bell playing) I felt a sense of oppression while eating. I ended up eating half and taking the rest home to enjoy it later. For a $20(!) bowl I did expect a bit better service. For the attitude I received, I could have saved money and went to Chipotle and received the same meal with a slightly better attitude. If you don't like your job, just go find what makes you happy. Didn't ruin someone's day just because a question was asked.
Tony Ramos
This place is a definite, wanna be chipotle or Qdoba. The food was very bland, not flavorful at all and the atmosphere was just very meh. On top of that the serving portions were very minimal and when I asked to be served a little bit more getting a vegan plate I was up charged a dollar per serving. Definitely not a place. I’d recommend.
Jerree Sharpe
I am an avid surcheros goer. This location was slightly disappointing. I got the chicken nachos and the chips were very salty and skimpy. After getting all of my toppings, they had ran out of cheese and gave me what they had left which wasn’t even 1/3 a cup. So I asked for more cheese sauce and the employee said she would have to get more out of the back. Instead, she closed my food up and gave it to me. I asked again for cheese, and she hesitated. Another worker gave me some in a cup. I threw most of the nachos away.
Brandon Wilder
Absolutely. This place was absolutely amazing. Better that chipotle themselves. Will be back 10/10
Harvey Staggs
Great fresh food and big portions.
Storm Angelus
Good food that I strongly suggest you get the app to get the details you want. Healthy! I never dine in bc it's too loud (high ceilings with concrete floors).
Atmosphere: 4
Food: 5
Service: 4
Rhonda Taylor
I have ordered from here several times. The food is very delicious and tasty. The portions are perfect. I would have given 5 stars on the food but my chips are always so salty I can't eat them. You can always add salt but I have found you can't get it off once added.
Atmosphere: 5
Food: 4
Service: 5
Andrew
There's always an employee who parks their car in the only front spot of this business, making all the customers not get a chance to be able to park upfront.
Emma Williams
Worst experience and I used to love surcheros. Placed an online order and arrived on time to pick it up. Couldn’t get anyone to help me to pick it up so I decided to go to the drive thru. Waited 30 more minutes to get my food and they didn’t give me chips. Didn’t realize until I had gotten home so I drove back to get them and the lady was so rude. I finally got my chips and got home to find a hair in my food. Threw the whole thing out bc I was gonna drive back up there. Sent an email to get it resolved and can’t get a response. So so frustrating and will not be returning. Upsetting I used to love surcheros
Atmosphere: 1
Food: 1
Service: 1
Melissa Jones
Thank you surcheros for making food I can eat and not giving me a hard time about my allergies! Surcheros from now on!!!
Dietary restrictions: Chips are gluten free and I asked to change gloves. Very polite and understanding!
average "Surcheros" atmosphere. only difference was they didn't keep the salsa stocked and all the salt / pepper packets were soaked.
Dietary restrictions: they have dietary-friendly options. just be careful about cross-contaminated toppings and ask them to change their gloves.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Burrito
Nicole Lockhart
This place was absolutely the best place I've ate at in a while!!! The food was fresh, The tacos were hardy and healthy!!! Delivery was fast!!! All around the board everything was wonderful!!
Food: 5
Madison
This was my very first time here and I didn’t really know what/how to order, but the staff was very helpful and made my experience a great one. Thank you to Shawntee for making it amazing 🙌
Atmosphere: 5
Food: 5
Service: 5
Lacey Broughton
My daughter and I visited on November 9th. Everyone on staff was friendly and efficient. Great service and staff! Shawntee and her team were the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Thomas Gore
Waited in mobile order line for over 30 minutes. Will not be back.
First time walking in. Menu items don't seem super clear so I asked to explain what I could get and they seemed exasperated by my question. I get it if everyone may ask the same thing but... Nice choices to fill a bowl but I get the feeling that the person serving is annoyed with me. The bowl was made and the food was tasty and good. But between the annoyed server and the dead atmosphere (no music, just a silent tv with Saved by the Bell playing) I felt a sense of oppression while eating. I ended up eating half and taking the rest home to enjoy it later. For a $20(!) bowl I did expect a bit better service. For the attitude I received, I could have saved money and went to Chipotle and received the same meal with a slightly better attitude. If you don't like your job, just go find what makes you happy. Didn't ruin someone's day just because a question was asked.
This place is a definite, wanna be chipotle or Qdoba. The food was very bland, not flavorful at all and the atmosphere was just very meh. On top of that the serving portions were very minimal and when I asked to be served a little bit more getting a vegan plate I was up charged a dollar per serving. Definitely not a place. I’d recommend.
I am an avid surcheros goer. This location was slightly disappointing. I got the chicken nachos and the chips were very salty and skimpy. After getting all of my toppings, they had ran out of cheese and gave me what they had left which wasn’t even 1/3 a cup. So I asked for more cheese sauce and the employee said she would have to get more out of the back. Instead, she closed my food up and gave it to me. I asked again for cheese, and she hesitated. Another worker gave me some in a cup. I threw most of the nachos away.
Absolutely. This place was absolutely amazing. Better that chipotle themselves. Will be back 10/10
Great fresh food and big portions.
Good food that I strongly suggest you get the app to get the details you want. Healthy! I never dine in bc it's too loud (high ceilings with concrete floors).
Atmosphere: 4
Food: 5
Service: 4
I have ordered from here several times. The food is very delicious and tasty. The portions are perfect. I would have given 5 stars on the food but my chips are always so salty I can't eat them. You can always add salt but I have found you can't get it off once added.
Atmosphere: 5
Food: 4
Service: 5
There's always an employee who parks their car in the only front spot of this business, making all the customers not get a chance to be able to park upfront.
Worst experience and I used to love surcheros. Placed an online order and arrived on time to pick it up. Couldn’t get anyone to help me to pick it up so I decided to go to the drive thru. Waited 30 more minutes to get my food and they didn’t give me chips. Didn’t realize until I had gotten home so I drove back to get them and the lady was so rude. I finally got my chips and got home to find a hair in my food. Threw the whole thing out bc I was gonna drive back up there. Sent an email to get it resolved and can’t get a response. So so frustrating and will not be returning. Upsetting I used to love surcheros
Atmosphere: 1
Food: 1
Service: 1
Thank you surcheros for making food I can eat and not giving me a hard time about my allergies! Surcheros from now on!!!
Dietary restrictions: Chips are gluten free and I asked to change gloves. Very polite and understanding!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Burrito Bowl
Restaurantji Recommends
average "Surcheros" atmosphere. only difference was they didn't keep the salsa stocked and all the salt / pepper packets were soaked.
Dietary restrictions: they have dietary-friendly options. just be careful about cross-contaminated toppings and ask them to change their gloves.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Burrito
This place was absolutely the best place I've ate at in a while!!! The food was fresh, The tacos were hardy and healthy!!! Delivery was fast!!! All around the board everything was wonderful!!
Food: 5
This was my very first time here and I didn’t really know what/how to order, but the staff was very helpful and made my experience a great one. Thank you to Shawntee for making it amazing 🙌
Atmosphere: 5
Food: 5
Service: 5
My daughter and I visited on November 9th. Everyone on staff was friendly and efficient. Great service and staff! Shawntee and her team were the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Waited in mobile order line for over 30 minutes. Will not be back.
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