The worst Chicken biscuit i have ever had from chick-fil-a .i do not believe it was cooked all the
Atmosphere: 3
Food: 1
Service: 5
Sean Salter
Been really satisfied with the new remodeling. Service and food has been great. Food is still fresh and and the drive-thru is faster than the old layout. Will say the new layout is really nice.Dietary restrictions: Same. Just like other restaurants.Parking: Easier to get in and outKid-friendliness: My kids love goingWheelchair accessibility: Definitely easy to get In and out.
Ever since reopening after the remodel we cannot get our order correct. Regularly missing items, incorrect items, long waits.
Atmosphere: 2
Food: 2
Service: 2
Tyler Blevins
The order precision here is not as good as at other CFAs. I asked for a wrap with fried instead of grilled chicken, which I have gotten at other CFAs, but they said that was not possible. Then I asked for a spicy chicken sandwich only, but they instead charged and gave me a whole spicy chicken sandwich meal. I also asked for water, but they didn't clear out the fruit punch flavor of the dispenser before filling up my cup, so my water had a slight taste of fruit punch which was gross. Also, my cookie was room temperature (they are great when they are warm, but this one was not). However, the other food was good and warm and the service was fast.
Disappointed in the quality of the food. All the nuggets looked burned. One of our boxes of nuggets wasn't even full halfway because the nuggets were more like burnt crumbs that smelled strong of oil. I took it back to have replaced as well as get the drink they forgot to give us. They apologized after they saw what they gave us ..... they promptly gave us the drink they forgot and replaced the nuggets. Replacement was a bit more normal sized mixed in with crumbs still, and unfortunately still way overcooked. Very young manager came and stated this is how all their nuggets look and that they dont consider them burnt. There was no real resolution. I will no longer be using this location, which is unfortunate because its the closest to us.
Food: 2
Service: 3
Aysha Amin
They tore down the restaurant and built a new one. The new one is soooo poorly designed. Chic fil a was known for their efficiency, but the new design is so slow, backs up easily, it’s damn near impossible to smoothly steer into the drive thru lane, and the mobile lane is always blocked because people don’t realize that it’s mobile and place their order once theyre in the mobile line. I can’t even imagine how much money CFA wasted on rebuilding a poorer design. Plus these poor kids they have working outside during the summer no longer have shade. Half the drive thru line isn’t shaded and these young teens have to walk through the mobile line to deliver food to the other line… the mobile line where people are paying more attention to their phones than anything else. From a customer and employee safety perspective, what a nightmare!
Atmosphere: 1
Food: 5
Service: 2
N W
The new drive through is worse than ever. Traffic all the way out into the road with people cutting in because no one knows who’s been waiting longer. Meanwhile there’s an entire lane completely open for mobile app. No one using it. Numerous cars accidentally turning into it and getting stuck. And on top of that, staff hold the line up instead of walking up. I will drive to a different Chick-Fil-A next time. This one is poorly designed.
Dana Jeter
The slowest and worst Chick-fil-A. Even the app orders are slow. Customer service is not up to standards Chick-fil-A is known
Atmosphere: 1
Food: 4
Service: 1
missbrie
Did a mobile order and picked up through the drive through. Someone I guess had a big order as we sat there for a good bit before we started moving. The employees were pleasant. However, I ordered and paid extra for a gluten free bun which was not in my bag which I realized when I got home so that was disappointing. Also I got super glutened from what I would assume would be the fries which I haven't had an issue at other locations (I have celiac). Chick Fil A is supposed to cook their fries in a separate fryer which I doubt a lot of locations do but I'm usually fine after eating them. Not at this location.
Food: 4
Adriana
Surprisingly, the remodel made their drive-thru service slower than ever. Considering this takes up half the space, you would believe it to be more efficient. There also isn’t much room inside to dine in.
Nothing is better than stopping here on my way to work for a tea and breakfast burrito! UNLESS the tea has multiple holes in it and dumps out out all over your work cloths as you leave the drive thru line. Who doesn't love driving in tea bath all the way to work!!The burrito sufficed despite being parched.
Atmosphere: 4
Food: 4
Service: 1
Nima S
Disorganized.
Atmosphere: 3
Food: 4
Service: 3
Ms A
I didn't get the sauces that I asked for twice. The fries were old and the drinks were not up sized. The problem here is something as seemingly small as sauce impact my future decisions to return. I love Chick fil et. And I realize the employees feel like dorks having to tell me that it's their pleasure to serve me.
Atmosphere: 4
Food: 4
Service: 3
Colin Henderson
First time in the new drive-thru and it took 15 minutes from getting in line to getting the food. Worse than that the order was wrong and the fries were soggy and barely warm, but there was no way I was going back through that fiasco again to get it fixed.I also feel bad for the kids delivering food because they have to cross a lane of active cars twice to get to the far drive-thru lane and back to the counter. Saw a car brake hard to avoid hitting a kid delivering food - it's an accident waiting to happen.Poorly designed and executed concept from start to finish.
Brianna Black
came in before an 8hr shift at work to eat and relax! the staff was polite, my order came out promptly, the food quality was perfect, and the entire restaurant was spotless given how busy it is now! 10/10
The worst Chicken biscuit i have ever had from chick-fil-a .i do not believe it was cooked all the
Atmosphere: 3
Food: 1
Service: 5
Been really satisfied with the new remodeling. Service and food has been great. Food is still fresh and and the drive-thru is faster than the old layout. Will say the new layout is really nice.Dietary restrictions: Same. Just like other restaurants.Parking: Easier to get in and outKid-friendliness: My kids love goingWheelchair accessibility: Definitely easy to get In and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Waffle Potato Fries, Grilled Nuggets
Ever since reopening after the remodel we cannot get our order correct. Regularly missing items, incorrect items, long waits.
Atmosphere: 2
Food: 2
Service: 2
The order precision here is not as good as at other CFAs. I asked for a wrap with fried instead of grilled chicken, which I have gotten at other CFAs, but they said that was not possible. Then I asked for a spicy chicken sandwich only, but they instead charged and gave me a whole spicy chicken sandwich meal. I also asked for water, but they didn't clear out the fruit punch flavor of the dispenser before filling up my cup, so my water had a slight taste of fruit punch which was gross. Also, my cookie was room temperature (they are great when they are warm, but this one was not). However, the other food was good and warm and the service was fast.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Chick-Fil-A Waffle Potato Fries
Disappointed in the quality of the food. All the nuggets looked burned. One of our boxes of nuggets wasn't even full halfway because the nuggets were more like burnt crumbs that smelled strong of oil. I took it back to have replaced as well as get the drink they forgot to give us. They apologized after they saw what they gave us ..... they promptly gave us the drink they forgot and replaced the nuggets. Replacement was a bit more normal sized mixed in with crumbs still, and unfortunately still way overcooked. Very young manager came and stated this is how all their nuggets look and that they dont consider them burnt. There was no real resolution. I will no longer be using this location, which is unfortunate because its the closest to us.
Food: 2
Service: 3
They tore down the restaurant and built a new one. The new one is soooo poorly designed. Chic fil a was known for their efficiency, but the new design is so slow, backs up easily, it’s damn near impossible to smoothly steer into the drive thru lane, and the mobile lane is always blocked because people don’t realize that it’s mobile and place their order once theyre in the mobile line. I can’t even imagine how much money CFA wasted on rebuilding a poorer design. Plus these poor kids they have working outside during the summer no longer have shade. Half the drive thru line isn’t shaded and these young teens have to walk through the mobile line to deliver food to the other line… the mobile line where people are paying more attention to their phones than anything else. From a customer and employee safety perspective, what a nightmare!
Atmosphere: 1
Food: 5
Service: 2
The new drive through is worse than ever. Traffic all the way out into the road with people cutting in because no one knows who’s been waiting longer. Meanwhile there’s an entire lane completely open for mobile app. No one using it. Numerous cars accidentally turning into it and getting stuck. And on top of that, staff hold the line up instead of walking up. I will drive to a different Chick-Fil-A next time. This one is poorly designed.
The slowest and worst Chick-fil-A. Even the app orders are slow. Customer service is not up to standards Chick-fil-A is known
Atmosphere: 1
Food: 4
Service: 1
Did a mobile order and picked up through the drive through. Someone I guess had a big order as we sat there for a good bit before we started moving. The employees were pleasant. However, I ordered and paid extra for a gluten free bun which was not in my bag which I realized when I got home so that was disappointing. Also I got super glutened from what I would assume would be the fries which I haven't had an issue at other locations (I have celiac). Chick Fil A is supposed to cook their fries in a separate fryer which I doubt a lot of locations do but I'm usually fine after eating them. Not at this location.
Food: 4
Surprisingly, the remodel made their drive-thru service slower than ever. Considering this takes up half the space, you would believe it to be more efficient. There also isn’t much room inside to dine in.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Nothing is better than stopping here on my way to work for a tea and breakfast burrito! UNLESS the tea has multiple holes in it and dumps out out all over your work cloths as you leave the drive thru line. Who doesn't love driving in tea bath all the way to work!!The burrito sufficed despite being parched.
Atmosphere: 4
Food: 4
Service: 1
Disorganized.
Atmosphere: 3
Food: 4
Service: 3
I didn't get the sauces that I asked for twice. The fries were old and the drinks were not up sized. The problem here is something as seemingly small as sauce impact my future decisions to return. I love Chick fil et. And I realize the employees feel like dorks having to tell me that it's their pleasure to serve me.
Atmosphere: 4
Food: 4
Service: 3
First time in the new drive-thru and it took 15 minutes from getting in line to getting the food. Worse than that the order was wrong and the fries were soggy and barely warm, but there was no way I was going back through that fiasco again to get it fixed.I also feel bad for the kids delivering food because they have to cross a lane of active cars twice to get to the far drive-thru lane and back to the counter. Saw a car brake hard to avoid hitting a kid delivering food - it's an accident waiting to happen.Poorly designed and executed concept from start to finish.
came in before an 8hr shift at work to eat and relax! the staff was polite, my order came out promptly, the food quality was perfect, and the entire restaurant was spotless given how busy it is now! 10/10
Atmosphere: 5
Food: 5
Service: 5