Don't go in the afternoon. They just give you the old burnt coffee from the morning.
Atmosphere: 2
Food: 1
Service: 3
Kaitlin Maginnis
They were slow with little customers and didn't have it together. They've made the drinks wrong in the past and given stale donuts. But today? They didn't know what they were doing.
Atmosphere: 2
Food: 3
Service: 1
Ciara Merritt
2/4/24 - Today while visiting Dunkin’ Donuts I was greeted my Makayla who was sweet she took my order which was correct but while waiting for my muffin and coffee the young lady who warm/ burnt my muffing was rude. There was an African American Manager there on duty who was rude as well. She played around on her phone the Entire time I waited. My iced coffee wasn’t sweet enough for me I waited another 2 to 3 mins until the manager called Makayla to fix it over, again she never put her phone down to ask me what was wrong. Overall Makayla was nice and fixed the issue very sweet girl.
Atmosphere: 1
Food: 1
Service: 1
Leslie G
Stale donuts, OK service.
Atmosphere: 2
Food: 1
Service: 2
Reece Chapiro
amazing
Atmosphere: 5
Food: 5
Service: 5
Beverly Bruce
I haven't had Dunkin Donuts in a long time... just disappointed that by day 2 they are already stale. On the upside the selection the had was very good.
Atmosphere: 5
Food: 4
Service: 5
Amanda Woodruff
Wow! What happened to all the nice employees? I’ve been going to this Dunkin for years and the staff has been so nice until today. I went through the drive thru and placed my order, told the girl good morning, and she said see you at the window. At the window I asked how she was doing and she coldly stared at me, I asked again, and nothing but a rude eyes almost rolled in head cold stare. No smile, nothing. Then I’m assuming a manager handed me my coffee, to which I said thank you, and she just turned around and walked away with the same rude look as the other girl. No kindness at all. It really just makes me never want to go back. Based on other recent reviews you have the wrong people working there. I’d rather spend a little more and go to Starbucks. At least they seem happy and don’t make you feel like you’re an inconvenience.
Atmosphere: 1
Food: 3
Service: 1
Rj Catarroja
Been goin to this location but now New employee and they keep messing up my order
Atmosphere: 2
Food: 3
Service: 1
Maggie Tennant
Order was incorrect and incomplete. They just left the food sitting on the counter without calling out an order number, name, etc.
Tira Sanders
I went drive thru as I usually do and I ordered for my seven year old a strawberry coolata and Donuts. We also ordered three orders of hashbrowns and I specifically stated I would like the hashbrowns very crispy Firm to the touch. I check the bag and of course MUSHY. I hand the bag back and ask that they run them again. A woman whom I can only assume was management stated the formula was changed and that the hashbrowns would not become any crisper. I asked when the formula was changed because I'd been to a different location two days ago with that location asking me to pull into a parking space to wait a little longer for my hashbrowns. She stated last week they received the new formula. Therefore according to this woman a chemical of some sort was added to the hashbrowns to ensure that they somehow will not lose moisture when exposed to heat beyond a certain point. Wow ...but I can't help but think that she was lying and just didn't want to run the hashbrowns again which would create a line. Well I'll be taking these mushy wet hashbrowns home to see if the oven in my home can cook them further thereby defeating the notion of to go.
Came in today and asked for a Frappuchino and they gave me a cappuchino, but all the top was foam and also my warm chai tea was all cold!!
Food: 1
Service: 2
Veorna Vaughn
Yesterday before work I decided to visit this establishment for the first time since moving into the neighborhood to bring some back to my kids before school. First off, they didn’t look fresh but I decided to still give it a go. Tried one donut with chocolate glaze, and refused to give them to my children. I couldn’t get back to the store until this morning (8.29.2023) after taking my husband to work and decided to go through the drive through. I wasn’t greeted. I was asked if I had an order. Upon hearing no, the young lady (Caucasian woman) working this day morning shift (for leadership that’s reading this and care and want to follow up so no other patron experiences this), immediately turned around and grabbed the manager (African American woman) instead of probing and asking questions to see what was going on. With a confused look on her face (manager) I explained I couldn’t get back to them because I had to work all day into the evening and got there to speak to someone this morning about the product and my experience. She asked if I had a receipt which I was not given one but the transaction shows with my financial institution. I would’ve taken replacements but she went ahead and provided a refund and said “Sorry about that”. I am taking time out of my day before my shift begins to express my concern. I work hard for the money I earn and for someone to just give me a poor product, like day old donuts, is utterly disrespectful. Then to turn around and seek assistance, and the undeserved treatment, I will never be back. For some of you that it is just routine to stop there because you need something before work, consider this review. They don’t care. So why are you consuming a product from folks that could care less and are there for just a check? It may not be everyone but as an employee you represent the company as a whole.
Atmosphere: 1
Food: 1
Service: 1
Nicole Black
We enjoy the Dunkin' Donut drinks (refresher & iced coffee drinks) as well as sometimes their food (avocado toast for example) This is our favorite Dunkin' Donuts! It happens to be closest to us, however, the people there are amazing! The service is phenomenal & at this point, It would be odd to not start our day off through the drive to the Dunkin' Donuts!
Atmosphere: 5
Food: 5
Service: 5
Sydney Hiers
Friendly staff, quick service, good coffee!
Atmosphere: 5
Food: 5
Service: 5
Ben S.
Me and a couple friends went to this Dunkin and the service was great the person forgot my donuts and gave me extra which was awesome service. The donuts were great and I loved the refreshers and my friends ice pumpkin spice latte converted me to be a coffee person check it out the reviews are bad I don't know why everyone was so nice it was a great spot.
Don't go in the afternoon. They just give you the old burnt coffee from the morning.
Atmosphere: 2
Food: 1
Service: 3
They were slow with little customers and didn't have it together. They've made the drinks wrong in the past and given stale donuts. But today? They didn't know what they were doing.
Atmosphere: 2
Food: 3
Service: 1
2/4/24 - Today while visiting Dunkin’ Donuts I was greeted my Makayla who was sweet she took my order which was correct but while waiting for my muffin and coffee the young lady who warm/ burnt my muffing was rude. There was an African American Manager there on duty who was rude as well. She played around on her phone the Entire time I waited. My iced coffee wasn’t sweet enough for me I waited another 2 to 3 mins until the manager called Makayla to fix it over, again she never put her phone down to ask me what was wrong. Overall Makayla was nice and fixed the issue very sweet girl.
Atmosphere: 1
Food: 1
Service: 1
Stale donuts, OK service.
Atmosphere: 2
Food: 1
Service: 2
amazing
Atmosphere: 5
Food: 5
Service: 5
I haven't had Dunkin Donuts in a long time... just disappointed that by day 2 they are already stale. On the upside the selection the had was very good.
Atmosphere: 5
Food: 4
Service: 5
Wow! What happened to all the nice employees? I’ve been going to this Dunkin for years and the staff has been so nice until today. I went through the drive thru and placed my order, told the girl good morning, and she said see you at the window. At the window I asked how she was doing and she coldly stared at me, I asked again, and nothing but a rude eyes almost rolled in head cold stare. No smile, nothing. Then I’m assuming a manager handed me my coffee, to which I said thank you, and she just turned around and walked away with the same rude look as the other girl. No kindness at all. It really just makes me never want to go back. Based on other recent reviews you have the wrong people working there. I’d rather spend a little more and go to Starbucks. At least they seem happy and don’t make you feel like you’re an inconvenience.
Atmosphere: 1
Food: 3
Service: 1
Been goin to this location but now New employee and they keep messing up my order
Atmosphere: 2
Food: 3
Service: 1
Order was incorrect and incomplete. They just left the food sitting on the counter without calling out an order number, name, etc.
I went drive thru as I usually do and I ordered for my seven year old a strawberry coolata and Donuts. We also ordered three orders of hashbrowns and I specifically stated I would like the hashbrowns very crispy Firm to the touch. I check the bag and of course MUSHY. I hand the bag back and ask that they run them again. A woman whom I can only assume was management stated the formula was changed and that the hashbrowns would not become any crisper. I asked when the formula was changed because I'd been to a different location two days ago with that location asking me to pull into a parking space to wait a little longer for my hashbrowns. She stated last week they received the new formula. Therefore according to this woman a chemical of some sort was added to the hashbrowns to ensure that they somehow will not lose moisture when exposed to heat beyond a certain point. Wow ...but I can't help but think that she was lying and just didn't want to run the hashbrowns again which would create a line. Well I'll be taking these mushy wet hashbrowns home to see if the oven in my home can cook them further thereby defeating the notion of to go.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Came in today and asked for a Frappuchino and they gave me a cappuchino, but all the top was foam and also my warm chai tea was all cold!!
Food: 1
Service: 2
Yesterday before work I decided to visit this establishment for the first time since moving into the neighborhood to bring some back to my kids before school. First off, they didn’t look fresh but I decided to still give it a go. Tried one donut with chocolate glaze, and refused to give them to my children. I couldn’t get back to the store until this morning (8.29.2023) after taking my husband to work and decided to go through the drive through. I wasn’t greeted. I was asked if I had an order. Upon hearing no, the young lady (Caucasian woman) working this day morning shift (for leadership that’s reading this and care and want to follow up so no other patron experiences this), immediately turned around and grabbed the manager (African American woman) instead of probing and asking questions to see what was going on. With a confused look on her face (manager) I explained I couldn’t get back to them because I had to work all day into the evening and got there to speak to someone this morning about the product and my experience. She asked if I had a receipt which I was not given one but the transaction shows with my financial institution. I would’ve taken replacements but she went ahead and provided a refund and said “Sorry about that”. I am taking time out of my day before my shift begins to express my concern. I work hard for the money I earn and for someone to just give me a poor product, like day old donuts, is utterly disrespectful. Then to turn around and seek assistance, and the undeserved treatment, I will never be back. For some of you that it is just routine to stop there because you need something before work, consider this review. They don’t care. So why are you consuming a product from folks that could care less and are there for just a check? It may not be everyone but as an employee you represent the company as a whole.
Atmosphere: 1
Food: 1
Service: 1
We enjoy the Dunkin' Donut drinks (refresher & iced coffee drinks) as well as sometimes their food (avocado toast for example) This is our favorite Dunkin' Donuts! It happens to be closest to us, however, the people there are amazing! The service is phenomenal & at this point, It would be odd to not start our day off through the drive to the Dunkin' Donuts!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, quick service, good coffee!
Atmosphere: 5
Food: 5
Service: 5
Me and a couple friends went to this Dunkin and the service was great the person forgot my donuts and gave me extra which was awesome service. The donuts were great and I loved the refreshers and my friends ice pumpkin spice latte converted me to be a coffee person check it out the reviews are bad I don't know why everyone was so nice it was a great spot.