I am so pleased and so happy that this location has 2 associates named Faith and Olive….. who were welcoming , friendly and courteous at 8:51p on 7/25/2024. Me and my wife were welcomed with a smile… and we asked if the coffee was still fresh . Faith replied “No it’s not but I would be happy to make you fresh coffee. Because we are open to 9p, therefore we still need to offer the best service “ Olive was right there making fresh coffee and both young ladies thanked us and welcomed us back. Congratulations to this Franchise owner for having young employees who understand the meaning of Supreme Customer service.
Atmosphere: 5
Food: 5
Service: 5
Elle McCumiskey
The boy who took my order was very nice, however the person who took my payment was highly disrespectful and rude. There was no one in the drive thru and it took 11 minutes to receive my order which was practically thrown at me, I am missing 2 items and was not given straws, I was also told to pay a different amount at the window then told at the speaker. I go to dunkin every day and today was by far the worst service I have ever received
Atmosphere: 2
Food: 1
Service: 1
Dy
Coffee always tastes watered down; Service is subpar. They never have bags for donut dozens. Lots of attitude..
Atmosphere: 1
Food: 1
Service: 1
Jason Thompson
Best DnD in the area, unlike the one with the shitty bigoted owner down the street.
Krista Hilley
This place is amazing. I am obsessed with their coffee.
Atmosphere: 5
Food: 5
Service: 5
F Garcia
Screwed up my drink on 2 separate occasions. 2nd time I went back in for them to fix it and I watched the girl take my cup where she thought I couldn't see her, do nothing, then bring it back to me. Never again will we go here.
Kay
WORST DUNKIN IN MARIETTA!!! I went here Thursday 5/9/24 where I placed an order for my mother and son. Thursday it was raining really hard and the lady asked me at the intercom can I turn off my wipers at the drive-up. So before getting to the drive-up window I turned off my wipers. My car has sensors on the windshield, when water is detected it automatically wipes the windshield. Before I could apologize and explain this, the lady (AFRICAN AMERICAN WITH BRAIDS WORKING THE DRIVE THRU) looked at me so annoyed. I asked her why she asked me to turn them off and she stated, SO I DONT GET WET, LIKE I JUST DID. Her attitude was horrible, why work the drive thru if you're going to MELT from the rain. This lady had on a jacket, you would of thought she was soaking wet from her rude demeanor. All her co-workers were looking on feeding into her annoyance. It's ridiculous, these kids HAVE HORRIBLE CUSTOMER SERVICE !!!!!!
Atmosphere: 1
Food: 1
Service: 1
Em
They’re always nice but this morning was a little slow. My $5 sandwich had 2 half slices of bacon on it, what a waste of $$ lol if I wanted an egg sandwich I would’ve ordered that
Atmosphere: 2
Food: 1
Service: 2
Glenn Davis
The staff made us feel welcome. From the ordering to the drinking, the staff exceeded expectations.
Atmosphere: 5
Food: 4
Service: 5
Joshua Tuttle
Food was pretty typical for Dunkin'. Honestly, just the vibe in the store seemed a little off. Also I didn't know they charged $0.50 for a cup of ice water. If you really want Dunkin in particular, I would recommend just sticking to the drive-thru.
This Dunkin' always has the nicest staff members. I've been going here for years, and everyone has always gone above and beyond to be kind.
Atmosphere: 5
Food: 5
Service: 5
Paul Payne
Great coffee stop...
Service: 5
Nickolas wolrick
The store is always dirty and they can't do damage control due to kids wrecking the place, also they refused to give me a coffee when I showed them the QR code.I highly recommend not going to this Dunkin donuts in particular
Atmosphere: 1
Food: 1
Service: 1
William Horne
Don't go in the afternoon. They just give you the old burnt coffee from the morning.
Atmosphere: 2
Food: 1
Service: 3
Kaitlin Maginnis
They were slow with little customers and didn't have it together. They've made the drinks wrong in the past and given stale donuts. But today? They didn't know what they were doing.
I am so pleased and so happy that this location has 2 associates named Faith and Olive….. who were welcoming , friendly and courteous at 8:51p on 7/25/2024. Me and my wife were welcomed with a smile… and we asked if the coffee was still fresh . Faith replied “No it’s not but I would be happy to make you fresh coffee. Because we are open to 9p, therefore we still need to offer the best service “ Olive was right there making fresh coffee and both young ladies thanked us and welcomed us back. Congratulations to this Franchise owner for having young employees who understand the meaning of Supreme Customer service.
Atmosphere: 5
Food: 5
Service: 5
The boy who took my order was very nice, however the person who took my payment was highly disrespectful and rude. There was no one in the drive thru and it took 11 minutes to receive my order which was practically thrown at me, I am missing 2 items and was not given straws, I was also told to pay a different amount at the window then told at the speaker. I go to dunkin every day and today was by far the worst service I have ever received
Atmosphere: 2
Food: 1
Service: 1
Coffee always tastes watered down; Service is subpar. They never have bags for donut dozens. Lots of attitude..
Atmosphere: 1
Food: 1
Service: 1
Best DnD in the area, unlike the one with the shitty bigoted owner down the street.
This place is amazing. I am obsessed with their coffee.
Atmosphere: 5
Food: 5
Service: 5
Screwed up my drink on 2 separate occasions. 2nd time I went back in for them to fix it and I watched the girl take my cup where she thought I couldn't see her, do nothing, then bring it back to me. Never again will we go here.
WORST DUNKIN IN MARIETTA!!! I went here Thursday 5/9/24 where I placed an order for my mother and son. Thursday it was raining really hard and the lady asked me at the intercom can I turn off my wipers at the drive-up. So before getting to the drive-up window I turned off my wipers. My car has sensors on the windshield, when water is detected it automatically wipes the windshield. Before I could apologize and explain this, the lady (AFRICAN AMERICAN WITH BRAIDS WORKING THE DRIVE THRU) looked at me so annoyed. I asked her why she asked me to turn them off and she stated, SO I DONT GET WET, LIKE I JUST DID. Her attitude was horrible, why work the drive thru if you're going to MELT from the rain. This lady had on a jacket, you would of thought she was soaking wet from her rude demeanor. All her co-workers were looking on feeding into her annoyance. It's ridiculous, these kids HAVE HORRIBLE CUSTOMER SERVICE !!!!!!
Atmosphere: 1
Food: 1
Service: 1
They’re always nice but this morning was a little slow. My $5 sandwich had 2 half slices of bacon on it, what a waste of $$ lol if I wanted an egg sandwich I would’ve ordered that
Atmosphere: 2
Food: 1
Service: 2
The staff made us feel welcome. From the ordering to the drinking, the staff exceeded expectations.
Atmosphere: 5
Food: 4
Service: 5
Food was pretty typical for Dunkin'. Honestly, just the vibe in the store seemed a little off. Also I didn't know they charged $0.50 for a cup of ice water. If you really want Dunkin in particular, I would recommend just sticking to the drive-thru.
Restaurantji Recommends
This Dunkin' always has the nicest staff members. I've been going here for years, and everyone has always gone above and beyond to be kind.
Atmosphere: 5
Food: 5
Service: 5
Great coffee stop...
Service: 5
The store is always dirty and they can't do damage control due to kids wrecking the place, also they refused to give me a coffee when I showed them the QR code.I highly recommend not going to this Dunkin donuts in particular
Atmosphere: 1
Food: 1
Service: 1
Don't go in the afternoon. They just give you the old burnt coffee from the morning.
Atmosphere: 2
Food: 1
Service: 3
They were slow with little customers and didn't have it together. They've made the drinks wrong in the past and given stale donuts. But today? They didn't know what they were doing.
Atmosphere: 2
Food: 3
Service: 1
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