Both of the times I have been to this location, my simple drinks were not made properly, was not satisfied.
Atmosphere: 4
Food: 1
Service: 3
Christopher W.
their customer service sucks at this location. the barista refused to take my personal cup which is a starbucks cup and told me I had to fill it myself
Emily Patterson
The employees are pretty quick because this location gets very busy. I never go inside, it’s always very loud and filled with loud large groups of people. They usually don’t mess up my order BUT they will scam you by filling your cup with 90% ice. Last time my cup was bulging from the sides with ice and I can’t believe they charge the same price for such little beverage. Such is Starbucks.
Atmosphere: 2
Service: 3
Macy M.
food and drinks are amazing! one thing that is a little bad about service and ambiance was that they are very busy all the time and it CAN take a while for your food to come out, but the baristas are the sweetest people ever!
Rex Sheridan
Crowded and busy but a nice
Atmosphere: 4
Food: 5
Service: 5
sophia
this place is usually very precise with how they complete orders, however, there was this one individual (our cashier at the time) who messed up both our orders and basically refused to ring up two cups we were willing to purchase with our stars. not sure if it was due to racism or if i’m just overthinking the situation (but he was a light-eyed (possibly blue) red head with long hair white male). the other employees were thankfully nice about the situation and remade our drinks. *this just happened on thanksgiving which is just a great start of the day*
Ken Hallam
The usual post lunch nods send me for Chai latte to help cheer my afternoon.
septembersporthorses Kyle
If your coming here for the famous " Crispy" grilled cheese dont bother. They don't put nearly enough butter on it to make it crispy so it's like dry bread. So disappointed , not
It is how interesting how Starbucks is making its customers for the waste generated at Starbucks. In the good old time, people were using ceramic and glass made cup. In addition, when Starbucks serves you a hot drink, they systematically give you two cups and a heat protective sleeve. Maybe Starbucks should rethink how they run their business if they are really that concerned about the environmement and the waste they generate. In reality, they dont. Also, there is now a generation of people that work at Starbucks that need to learn about customer service....they are so busy to listen to those wireless head sets that don't pay attention to what customers try to order.
Sarah Wear
How can this Starbucks be so much worse than other Starbucks? Because I know their drive thru is slow, I walked in to order my coffee this morning. I stood at the counter for a good three minutes, and none of the six people working behind the counter even looked at me. No one seems to be in charge
Atmosphere: 4
Food: 4
Service: 1
Katherine Gatza Zenus
I was waiting for about 40 minutes for two drinks and two wraps. I asked about my order multiple times and no one checked on it. Eventually I saw the wraps just sitting there, but by then I just asked for my money back. The drinks are warm now.
Atmosphere: 1
Food: 2
Service: 1
Chris Armer
Each Starbucks is as good as the quality of their team members, and this Starbucks has some great people working. I had an issue with an order getting “oat milk” vs the “whole milk” that I wanted. They were very responsive and kind to fix the issue and I left with a great drink and feeling like I was a valued customer.
Atmosphere: 5
Food: 4
Service: 5
Jdw Watkins
Specifically asked for no foam, as you can see on the label and there was at least 2 inches of foam in my drink. I’m a Starbucks addict and get a drink at least 2-3 times a week. Sadly this location doesn’t pay attention to the wants of customers. This is a bummer especially when you’re paying almost $7 for a drink… go to the one on Roswell road if you want better service.
Best experience the young lady was very nice and have my food fast
Nice Starbucks. Great outdoor sitting area, very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Feta & Egg White Wrap, Sausage Cheddar & Egg Sandwich, Double-Smoked Bacon Cheddar & Egg Sandwich
Both of the times I have been to this location, my simple drinks were not made properly, was not satisfied.
Atmosphere: 4
Food: 1
Service: 3
their customer service sucks at this location. the barista refused to take my personal cup which is a starbucks cup and told me I had to fill it myself
The employees are pretty quick because this location gets very busy. I never go inside, it’s always very loud and filled with loud large groups of people. They usually don’t mess up my order BUT they will scam you by filling your cup with 90% ice. Last time my cup was bulging from the sides with ice and I can’t believe they charge the same price for such little beverage. Such is Starbucks.
Atmosphere: 2
Service: 3
food and drinks are amazing! one thing that is a little bad about service and ambiance was that they are very busy all the time and it CAN take a while for your food to come out, but the baristas are the sweetest people ever!
Crowded and busy but a nice
Atmosphere: 4
Food: 5
Service: 5
this place is usually very precise with how they complete orders, however, there was this one individual (our cashier at the time) who messed up both our orders and basically refused to ring up two cups we were willing to purchase with our stars. not sure if it was due to racism or if i’m just overthinking the situation (but he was a light-eyed (possibly blue) red head with long hair white male). the other employees were thankfully nice about the situation and remade our drinks. *this just happened on thanksgiving which is just a great start of the day*
The usual post lunch nods send me for Chai latte to help cheer my afternoon.
If your coming here for the famous " Crispy" grilled cheese dont bother. They don't put nearly enough butter on it to make it crispy so it's like dry bread. So disappointed , not
Food: 2
Restaurantji Recommends
It is how interesting how Starbucks is making its customers for the waste generated at Starbucks. In the good old time, people were using ceramic and glass made cup. In addition, when Starbucks serves you a hot drink, they systematically give you two cups and a heat protective sleeve. Maybe Starbucks should rethink how they run their business if they are really that concerned about the environmement and the waste they generate. In reality, they dont. Also, there is now a generation of people that work at Starbucks that need to learn about customer service....they are so busy to listen to those wireless head sets that don't pay attention to what customers try to order.
How can this Starbucks be so much worse than other Starbucks? Because I know their drive thru is slow, I walked in to order my coffee this morning. I stood at the counter for a good three minutes, and none of the six people working behind the counter even looked at me. No one seems to be in charge
Atmosphere: 4
Food: 4
Service: 1
I was waiting for about 40 minutes for two drinks and two wraps. I asked about my order multiple times and no one checked on it. Eventually I saw the wraps just sitting there, but by then I just asked for my money back. The drinks are warm now.
Atmosphere: 1
Food: 2
Service: 1
Each Starbucks is as good as the quality of their team members, and this Starbucks has some great people working. I had an issue with an order getting “oat milk” vs the “whole milk” that I wanted. They were very responsive and kind to fix the issue and I left with a great drink and feeling like I was a valued customer.
Atmosphere: 5
Food: 4
Service: 5
Specifically asked for no foam, as you can see on the label and there was at least 2 inches of foam in my drink. I’m a Starbucks addict and get a drink at least 2-3 times a week. Sadly this location doesn’t pay attention to the wants of customers. This is a bummer especially when you’re paying almost $7 for a drink… go to the one on Roswell road if you want better service.