Poor customer service, extensive wait time for chicken tenders that were COLD when we got them.
Atmosphere: 3
Food: 3
Service: 3
Antonio Mobley
Order online @6:35 didn’t get food until 6:57 causing me late at work resulting in a point because they didn’t want to refund me!!! I only had a bacon egg cheese biscuit and a large starry drink and a Bo biscuit, seem like they was only focus on drive thru orders! I’m a paying customer I order online so when I get there it would be ready, not start making it when I arrive, if that was the case I would of just use the drive thru, poor service, made me late for work! Never again
Atmosphere: 3
Food: 3
Service: 1
Sherman Lattimore
Excellent Rice Bowel!! specially done by the nice lady preparing the food. no meat with beans covered with cheese & dice tomatoes.. Thanks again!!
Atmosphere: 5
Food: 5
Service: 5
Jane Elliott
Just stopped to get an order of Bo rounds to snack on. Not only were they cold and old, But NO Body in that store at 2:30 in the afternoon seemed to care. Not the manager who was struggling with only idiot teenagers to work with, not the kitchen staff who continued to roll their eyes with their incompetent co workers not willing to make an effort, ALL could have cared less. ONLY visit this store when the morning shift is there. They seem to work harder, my food is always top notch (like I usually get in bigger city's), and the morning crew is pleasant and goes above and beyond has always been my experience. I will continue to stop at my fav breakfast place when I come through on my travels, just only in the morning time when I can count on good coffee and warm smiles delivering good hot food.
Atmosphere: 5
Food: 2
Service: 1
Mrs. Williams
Service is extremely slow long line the food was at least warm the biscuits was
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cinnamon Biscuits
caley eldridge
Grilled chicken wasn't ready for my sandwich but they gave me an estimate of how long the wait would be and it was accurate. I appreciate being notified in advance so I could have changed my order to avoid the wait. My sandwich was made exactly how I wanted it and the fries were seasoned well! Thank you!
Good food and chill atmosphere. Service was good enough for fast food.
Atmosphere: 5
Food: 5
Service: 4
Amelia Hauck
Definitely needs some cleaning. If I saw the bathroom before I ate, I would not have been able to eat! The restaurant is gross, the bathrooms are absolutely disgusting!! Suggestion.....keep on going to another restaurant!! I hope we don't get sick....?Can't post pics or I would!
I have to change my review from five Stars to two stars. Today. I went and got the Bo chicken sandwich with fries and a soft drink. The fries were nice and hot however. Oversalted. The chicken sandwich was cold. The soft drink was fine. The staff was very friendly. Since it's lunch time. I thought I would get a hot sandwich but that wasn't the case. I don't have time to go back and ask for another.
Atmosphere: 5
Food: 2
Service: 5
David Folts
Not bad, but double check everything in your order before you leave. I ordered a 20 piece variety feast today, they completely forgot to give me the 8-piece chicken after swearing everything was in the bags.
The service here was exceptional. Brian served us and he had such a helpful and kind attitude. Would come back just for the nice service!
Atmosphere: 5
Food: 5
Service: 5
Leslie Thaxton
We went to store @ BELAIR RD. Would not allow customers in the building. Drive thru was wrapped around and cars backed up and just sitting. Whole parking lot of ppl left.
Atmosphere: 1
Food: 5
Service: 1
Damu Shaw
The best morning staff on this side of Georgia. The staff is always dressed accordingly, the staff is always courteous and delightful, and the food is always fresh and hot. I sit inside and eat daily and I wouldn’t go to another spot because you just don’t get customer service anymore like that staff providers at this location. They need more money if you ask me for the things I’ve witness them deal with. They always stay professional and keep on pushing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Bo
Jim Miller
Disorganized and the dining room is filthy. No excuse as they had plenty of staff.
Atmosphere: 2
Food: 3
Service: 2
JP Georgia
Gone downhill. I ordered takeout chicken breast, a leg, slaw, and a biscuit. I received 1/2 breast and a small leg, both pieces fried twice. The biscuit was small and not fresh. The slaw was grossly chopped and contained very little carrot.
Poor customer service, extensive wait time for chicken tenders that were COLD when we got them.
Atmosphere: 3
Food: 3
Service: 3
Order online @6:35 didn’t get food until 6:57 causing me late at work resulting in a point because they didn’t want to refund me!!! I only had a bacon egg cheese biscuit and a large starry drink and a Bo biscuit, seem like they was only focus on drive thru orders! I’m a paying customer I order online so when I get there it would be ready, not start making it when I arrive, if that was the case I would of just use the drive thru, poor service, made me late for work! Never again
Atmosphere: 3
Food: 3
Service: 1
Excellent Rice Bowel!! specially done by the nice lady preparing the food. no meat with beans covered with cheese & dice tomatoes.. Thanks again!!
Atmosphere: 5
Food: 5
Service: 5
Just stopped to get an order of Bo rounds to snack on. Not only were they cold and old, But NO Body in that store at 2:30 in the afternoon seemed to care. Not the manager who was struggling with only idiot teenagers to work with, not the kitchen staff who continued to roll their eyes with their incompetent co workers not willing to make an effort, ALL could have cared less. ONLY visit this store when the morning shift is there. They seem to work harder, my food is always top notch (like I usually get in bigger city's), and the morning crew is pleasant and goes above and beyond has always been my experience. I will continue to stop at my fav breakfast place when I come through on my travels, just only in the morning time when I can count on good coffee and warm smiles delivering good hot food.
Atmosphere: 5
Food: 2
Service: 1
Service is extremely slow long line the food was at least warm the biscuits was
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cinnamon Biscuits
Grilled chicken wasn't ready for my sandwich but they gave me an estimate of how long the wait would be and it was accurate. I appreciate being notified in advance so I could have changed my order to avoid the wait. My sandwich was made exactly how I wanted it and the fries were seasoned well! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Grilled Chicken
Good food and chill atmosphere. Service was good enough for fast food.
Atmosphere: 5
Food: 5
Service: 4
Definitely needs some cleaning. If I saw the bathroom before I ate, I would not have been able to eat! The restaurant is gross, the bathrooms are absolutely disgusting!! Suggestion.....keep on going to another restaurant!! I hope we don't get sick....?Can't post pics or I would!
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Fried Chicken, Cajun Fillet Biscuit
I have to change my review from five Stars to two stars. Today. I went and got the Bo chicken sandwich with fries and a soft drink. The fries were nice and hot however. Oversalted. The chicken sandwich was cold. The soft drink was fine. The staff was very friendly. Since it's lunch time. I thought I would get a hot sandwich but that wasn't the case. I don't have time to go back and ask for another.
Atmosphere: 5
Food: 2
Service: 5
Not bad, but double check everything in your order before you leave. I ordered a 20 piece variety feast today, they completely forgot to give me the 8-piece chicken after swearing everything was in the bags.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
The service here was exceptional. Brian served us and he had such a helpful and kind attitude. Would come back just for the nice service!
Atmosphere: 5
Food: 5
Service: 5
We went to store @ BELAIR RD. Would not allow customers in the building. Drive thru was wrapped around and cars backed up and just sitting. Whole parking lot of ppl left.
Atmosphere: 1
Food: 5
Service: 1
The best morning staff on this side of Georgia. The staff is always dressed accordingly, the staff is always courteous and delightful, and the food is always fresh and hot. I sit inside and eat daily and I wouldn’t go to another spot because you just don’t get customer service anymore like that staff providers at this location. They need more money if you ask me for the things I’ve witness them deal with. They always stay professional and keep on pushing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Bo
Disorganized and the dining room is filthy. No excuse as they had plenty of staff.
Atmosphere: 2
Food: 3
Service: 2
Gone downhill. I ordered takeout chicken breast, a leg, slaw, and a biscuit. I received 1/2 breast and a small leg, both pieces fried twice. The biscuit was small and not fresh. The slaw was grossly chopped and contained very little carrot.
Atmosphere: 3
Food: 2
Service: 4